LEXUS Complaints

DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.

NOTICED MY LEATHER CENTER CONSOLE HAS CRACKS AND IS SHINY WHEN IT'S HOT OUTSIDE.

AFTER I DRIVED 20000 MILES, THE BREAK IS VERY LOOSE, I HAVE TO HIT THE BREAK VET HARD TO STOP THE CAR.SINCE LAST TIME , I WENT TO DEALER TO FIX MY GPS, I EVEN CANT CONTROL THE STEERING WHEEL AFTER THAT, I WENT TO THE MAVIS FOR THE BREAK ISSUES, THEY SAID I HAVE TO CHANGE FRONT / BACK BREAKS IMMEDIATELY, I CHANGED THE BREAKS, I CAN DRIVE 28000 MILES, THE BREAK SUPPOSE WORK WELL.

I RECEIVED A LETTER TO CALL LEXUS DEALER TO SCHEDULE A APPOINTMENT TO DO A RECALL ON MY AIR BAGS, I DID CALL AND HAS BEEN 1 YEAR AND THEY DIDN'T CALL BACK TO DO THE RECALL.

VEHICLE SUDDENLY STALLED ON HIGHWAY, CHECK ENGINE LIGHT, ABS MALFUNCTION, TRACTION CONTROL LIGHTS ALL POPPED UP ON DASHBOARD. DEALERSHIP ERASED THAT LIGHTS, VEHICLE GAVE SAME WARNING LIGHTS WITH POWER STEERING MALFUNCTION LIGHT TOO WITH OTHER WARNING LIGHTS WITHIN 24 HRS, WITH COMPLETE STOP ON ROAD AT SPEED OF 35MPH. VEHICLE WAS TAKEN TO DEALERSHIP 4 TIMES FOR SAME ISSUE, DEALERSHIP KEPT VEHICLE DEALERSHIP STATING ABS ACTUATOR MALFUNCTION (DUE TO INTERMITTENT OPEN CIRCUIT), REFUSING TO REPLACE THE PART UNDER VEHICLE RECALL NHTSA CAMPAIGN RECALLS 14V054000, AS THE CODE IS DIFFERENT ON VEHICLE. CAR CAME TO COMPLETE STOP ON HIGHWAY DUE TO THESE FLUCTUATION IN ABS SYSTEM BARELY MISSING AN ACCIDENT.

TAKATA RECALL. DESPITE 3 NOTICES RECEIVED, DEALER STILL DOES NOT HAVE THE PARTS IN STOCK TO PERFORM THE RECALL

I HAVE A 2008 LEXUS IS 350 IN WHICH THE INTERIOR REAR VIEW MIRROR HAS BECOME HAZY AND FILLED WITH BLACK LINES LIMITING REAR VISIBILITY. I HAVE READ SEVERAL BLOGS AND BEEN INFORMED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. THIS SEEMS TO BE IN VIOLATION OF THE FOLLOWING SAFETY GUIDELINES, HOWEVER LEXUS DOES NOT FEEL THE NEED TO REPLACE THE MIRROR WITHOUT $1000 OUT OF OWNERS POCKET. < 571.110 571.112 > SUBPART B - FEDERAL MOTOR VEHICLE SAFETY STANDARDS 571.111 STANDARD NO. 111; REARVIEW MIRRORS. S1. SCOPE. THIS STANDARD SPECIFIES REQUIREMENTS FOR THE PERFORMANCE AND LOCATION OF REARVIEW MIRRORS. S2. PURPOSE. THE PURPOSE OF THIS STANDARD IS TO REDUCE THE NUMBER OF DEATHS AND INJURIES THAT OCCUR WHEN THE DRIVER OF A MOTOR VEHICLE DOES NOT HAVE A CLEAR AND REASONABLY UNOBSTRUCTED VIEW TO THE REAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS SAN DIEGO AT (858) 268-8000 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER LEXUS, 11311 REISTERSTOWN RD, OWINGS MILLS, MD 21117 (410) 773-9613) WAS CONTACTED AND RECALL REPAIR APPOINTMENTS WERE SCHEDULED. THE APPOINTMENTS WERE CANCELLED BY THE DEALER, STATING THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THIS OCCURRED SEVERAL TIMES IN THE PAST YEAR. THE CONTACT CALLED THE MANUFACTURER AT 800-255-3987, BUT WAS GREETING BY A RECORDING, STATING TO CONTACT THE LOCAL LEXUS DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 LEXUS RX350. TWO YEARS AGO, THE CONTACT NOTICED WATER ON THE FLOOR OF THE VEHICLE AS WELL AS THE FRONT DRIVER'S AND REAR SEATS. THE CONTACT ALSO NOTICED MOLD IN THE VEHICLE ALONG WITH AN ODOR. THE VEHICLE WAS TAKEN TO LEXUS OF EDISON AT (732) 798-7948 (711 U.S. HIGHWAY 1, EDISON, NJ 08817) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE CARPET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO LEXUS OF EDISON WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.