LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 LEXUS IS 250
    - PITTSBURG, CA

    TAKATA RECALL - I RECEIVED NOTICE OF ARIBAG INFLATORS RECALL FOR MY LEXUS IS250. THE DEALERSHIP STATED THAT THIS WILL TAKE TIME TO GET FROM MANUFACTURER.

    Source: NHTSA WEB SITE
  • 2008 LEXUS ES350
    - MODESTO, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VALLEY LEXUS AT (209) 248-4611 (4701 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS RX350
    - SPARTANBURG, SC

    ON MY DRIVE TO WORK THIS AM MY ENGINE STARTED MAKING A LOUD NOISE, I LOST ALMOST ALL OF MY OIL IN LESS THAN A MILE. MY OIL COOLER PIPE BUSTED. NO WARNING OR ANYTHING. LEFT ME STRANDED ON THE ROADSIDE. IF I WOULD HAVE DROVE IT ANY FURTHER IT WOULD HAVE COSTED ME AN ENGINE. THE OIL LIGHT FLASHED ON AND OFF AND MY CAR SOUNDED LIKE A TRACTOR. NO WARNING.

    Source: NHTSA WEB SITE
  • 2008 LEXUS GS 350
    - BAKER, LA

    MIS FIRING VSC LIGHT IS ON WITH CHECK ENGINE LIGHT, I BROUGHT IT TO LA BLANC THEY CHANGE SPARK PLUGS THE LIGHT WENT OFF AND CAME BACK ON THE NEXT DAY, I BROUGHT THE BACK OUT TO THEM THEY KEPT THE CAR OVER NIGHT, MR. JOHN SAID THEY CAN'T FIND ANYTHING WRONG WITH THE CAR. I LOOKED UP THE LEXUS GS 350 2008 THERES 3 RECALLS ON THIS CAR , PIPING,FITTING,HOSES, LINE FUEL SYSTEM ,ENGINE COOLING

    Source: NHTSA WEB SITE
  • 2015 LEXUS ES350
    - CARBONDALE, IL

    MOON ROOF EXPLODED WHILE DRIVING AT 60 MPH--GLASS FLEW ALL OVER THE ROAD--IT COULD HAVE IMPACTED ONCOMING TRAFFIC. I DIDN'T SEE ANYTHING THAT MIGHT HAVE HIT THE MOON ROOF. I WAS ABLE TO CONTROL THE CAR BUT HAD TO DRIVE 45 MILES HOME AT 35 MPH AS WIND KEPT BLOWING BACK THE INTERIOR COVER.

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - INMAN, SC

    TAKATA RECALL. I HAVE CALLED LEXUS OF GREENVILLE, S.C. NUMEROUS TIMES WITH NO SUCCESS. THEY WILL NOT EVEN CALL ME BACK. ACCORDING TO THE RECALL I CAN'T HAVE SOMEONE RIDE IN THE PASSENGER FRONT SEAT. I HAVE VIRTUALLY LOST THE USE OF THIS VEHICLE. THIS HAS BEEN GOING ON FOR AT LEAST SIX MONTHS WITH NO END IN SITE. WHAT ELSE CAN I DO?

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - WARD, AR

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARKER LEXUS AT (501) 221-1700 (1 SHACKLEFORD W BLVD, LITTLE ROCK, AR 72211) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LEXUS RX350
    - KENNESAW, GA

    BRAKE FAILURE LIGHT CAME ON "CHECK BRAKES" KNOWN ISSUE WITH LEXUS. RECALL FOR THIS ISSUE AND IT WAS REPAIRED IN 2015 PRIOR TO MY OWNING THE VEHICLE

    Source: NHTSA WEB SITE
  • 2013 LEXUS RX 350
    - KENNESAW, GA

    RECALL FORM ABS BRAKE MALFUNCTION/ACCUATOR ISSUE WAS CORRECTED PRIOR TO MY OWNING THE VEHICLE. THE SAME ISSUE OCCURRED TODAY WITH THE LIGHTS ILLUMINATING STATING "BRAKE FAILURE" "CHECK BRAKES". APPEARS TO BE A KNOWN ISSUE.

    Source: NHTSA WEB SITE
  • 2004 LEXUS LX470
    - ELKINS PARK, PA

    TL* THE CONTACT OWNS A 2004 LEXUS LX470. DURING A VEHICLE STATE INSPECTION AT AN INDEPENDENT MECHANIC, RUST WAS DISCOVERED ON THE FRONT FRAME BY THE SWAY BAR AND BRACKETS AS WELL AS OTHER AREAS OF THE FRAME. THE CONTACT WAS INFORMED THAT THE BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE