2010 LEXUS IS 250 Complaints

TL* THE CONTACT OWNED A 2010 LEXUS IS 250C. WHILE THE CONTACT PROCEEDED THROUGH A GREEN LIGHT, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND PROCEEDED INTO THE CONTACT'S LANE. THE VEHICLE CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE DRIVER'S SIDE CURTAIN AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED BRAIN AND EYE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY DASHBOARD IS REALLY STICKY, I BOUGHT ME THE SUN SHADE TO COVER IT FROM THE SUN BUT IT STILL GETS STICKY. SOME OF IT GOT ON THE SUN SHADE.

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE THE VEHICLE WAS AT LEXUS OF WESTMINSTER (13590 BEACH BLVD, WESTMINSTER, CA 92683, (714) 702-1849) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCGRATH LEXUS OF CHICAGO (1250 W. DIVISION STREET CHICAGO, IL 60642, (855) 659-5629) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I RECEIVED NOTICE OF ARIBAG INFLATORS RECALL FOR MY LEXUS IS250. THE DEALERSHIP STATED THAT THIS WILL TAKE TIME TO GET FROM MANUFACTURER.

TAKATA RECALL. WE TOOK OUR CAR TO STIRLING MCCALL LEXUS IN HOUSTON TEXAS TO HAVE THE AIRBAG REPLACED IN OCTOBER 2016, BUT THEY TOLD US THEY DID NOT HAVE IT YET AND WOULD CONTACT US. I TRIED AGAIN THIS MONTH, A YEAR LATER, AND THEY STILL SAY THE SAME THING. HOW CAN I GET THE AIR BAG REPLACED.

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOCKED UP AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SHOULDER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

TAKATA INFLATORS. I HAD MY CAR INTO THE DEALERSHIP AFTER RECEIVING SEVERAL NOTICES OF THE RECALL. I WAS TOLD AT THE DEALERSHIP I WOULD BE PLACED ON WAITING LIST FOR THE RECALL PARTS. THAT HAS BEEN MONTHS AGO. I CALLED TODAY TO INQUIRE ABOUT THE RECALL WAIT LIST AND I WAS TOLD THEY ARE NOT WORKING ON THE CONVERTIBLES. I WOULD HAVE TO WAIT. I ASKED IF I WAS NOT SUPPOSE TO USE THE FRONT PASSENGER SEAT AND SHE SAID THEY HAVE HAD NO ISSUES OR COMPLAINTS WITH THE PASS SEAT. I AM A REALTOR AND USE MY CAR EVERYDAY FOR WORK WITH PASSENGERS IN THE FRONT PASS SEAT. ANY IDEA HOW LONG THIS RECALL REPAIR WILL TAKE? I DO T WANT ME CLIENTS TO BE UNSAFE IN MY VEHICLE. THANK YOU

TAKATA RECALL; EVIDENCE ACCOMPANYING THIS COMPLAINT WILL SHOW LEXUS MANUFACTURER AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) NHTSA EMAIL DATED 7/19/2017 HAVE DIFFERENT FRONT PASSENGER AIRBAG REPLACEMENT PART NUMBERS FOR MY VEHICLE. IN EMAIL DATED 7/26/17 FROM LEXUS MANUFACTURER I WAS INFORMED THE REPLACEMENT PART NUMBER FOR ANOTHER VEHICLE MODEL IS 350C WAS THE REPLACEMENT PART I MUST USE IN MY VEHICLE., HOWEVER THE IS 350C MODEL DIFFER GREATLY IN SIZE AND MAKE FROM MY IS 250C MODEL. IN ADDITION LEXUS MANUFACTURER ADVERTISED IN THEIR INTERIM AND REMEDY NOTICE WHICH STATES" REMEDY WILL CONSIST OF THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY,DEPENDING ON THE VEHICLE MODEL". MY VEHICLE MODEL IS A IS 250C NOT A IS 350C. MY VEHICLE IS A PRE-OWNED 2010 IS 250 CONVERTIBLE. I AM REQUESTING THAT LEXUS MANUFACTURER PROVIDED ME WITH THE CORRECT FRONT PASSENGER AIRBAG REPLACEMENT PART AND PART NUMBERS FOR MY PRE-OWNED 2010 IS 250C MAKE AND MODEL. I AM REQUESTING THAT LEXUS MANUFACTURER INFORM ME IN WRITING IF THE REMEDY WILL CONSIST OF REPLACING THE AIRBAG INFLATOR; THE AIRBAG ASSEMBLY OR BOTH AND IF ALL REPLACEMENT PARTS HAVE BEEN VERIFIED AND CERTIFIED IN ACCORDANCE WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) AND OFFICE VEHICLE SAFETY COMPLIANCE (OVSC) PRIOR TO ANY REMEDY AND OR REPAIRS PERFORMED ON MY VEHICLE AS IT RELATES TO THE MAY 23, 2016 TAKATA FRONT PASSENGER AIRBAG SAFETY RECALL OF MY VEHICLE MODEL. AS EVIDENCE PLEASE SEE MY EMAIL TO LEXUS MANUFACTURER DATED JULY 26, 2017; NHTSA EMAIL DATED JULY 19, 2017 AND LEXUS MANUFACTURER EMAILS DATED JULY 26, 2017 AND JULY 30, 2017. PLEASE NOTE: IF UNABLE TO UPLOAD THE DOCUMENTS OF EMAIL EVIDENCE WILL MAIL DIRECTLY TO THE U.S. DEPARTMENT OF TRANSPORTATION ADDRESS UPON YOUR REQUEST WITH THE CORRECT ADDRESS. THANK YOU. UPDATED 09/01/17*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF CHATTANOOGA AND LEXUS OF NASHVILLE. BOTH DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE IN ZONE A. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.