LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 LEXUS ES350- MELBOURNE, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF MELBOURNE, 6927 BROMLEY DR, MELBOURNE, FL 32940 888-707-0233) STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2017 OR JANUARY OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LEXUS ES350- IPSWICH, MA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA LEXUS, 99 A ANDOVER STREET, DANVERS, MA 01923 (978) 739-8705) WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS 250- SAN BERNARDINO, CA
THE STEERING SYSTEM LOCK AND I CANNOT STEER THE CAR. IT SAYS P/S ON THE DASH PANEL. I HAVE SEARCHED THE INTERNET AND OTHER CONSUMERS ARE HAVING THE SAME ISSUES, THIS IS VERY DANGEROUS AND SCARY. I WAS BACKING OUT OF A PARKING SPACE AND THE STEERING LOST POWER AND LOCKED 11I COULD NOT DRIVE MY CAR.
Source: NHTSA WEB SITE -
2013 LEXUS CT- STOCKTON, CA
SHOCKS AND STRUTS REPLACEMENT UNAVAILABLE- SHOCKS ARE LEAKING WITHIN 50,000 MILES. SERVICE COUNTER KEEPS REMINDING US THAT WE NEED TO CHANGE OUT THE PARTS. MECHANIC NOTED THAT ALL 4 IS LEAKING. I BOUGHT THE CAR USED IN 2015 OF JANUARY. VEHICLE IS A 2013 MODEL. PREVIOUS OWNER WAS LOCATED IN SOUTHERN CALIFORNIA. SO WITH THIS HOW CAN IT ALREADY STARTED LEAKING? THIS LED TO POOR HANDLING AND FASTER WORN TIRES. I HAVE SEARCH ENDLESSLY FOR REPLACEMENT PARTS AND NOT EVEN ONE AFTERMARKET COMPANY CARRIES REPLACEMENT PARTS. I HAVE YET TO TRY LEXUS DEALERSHIP AS THEY CHARGE AN ARM AND A LEG FOR PARTS AND LABOR.
Source: NHTSA WEB SITE -
2011 LEXUS IS 250- AVENTURA, FL
MY DASHBOARD IS MELTING AND IT'S HARD TO SEE WHEN DRIVING BECAUSE OF THE SUN REFLEXT
Source: NHTSA WEB SITE -
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2007 LEXUS ES350- MCDONOUGH, GA
MELTING DASHBOARD. SUN REFLEXTING OFF MAKING VISIBILTY 0 VERY DANGEROUS TO SEE ROAD. I HAVE NOTIFIED LEXUS THEY TOLD THE REPAIR DATE EXPIRED5/31/ 17, I RECIEVED NOTIFICATION NO NOTIFICATION OF THIS REPAIR NOTICE. I DONT KNOW WHEN IT WAS MAILED OUT BUT IT SEEMS OWNERS MUST ONLY GOTTEN A 6 MOTHS NOTICE. I HAVE TALKED TO OTHER OWNERS WHO THEY CARRIED THERE CARS IN FOR REPAIRS AND THE WARRANTY EXPIRED BEFORE THEY COULD GET THE REPAIRS.
Source: NHTSA WEB SITE -
2008 LEXUS LS460- RICHMOND, TX
MY CAR HAS A STICKY DASHBOARD AND DOOR PANELS AS WELL AS THE BLACK BUTTON THAT OPENS THE TRUNK WHEN THE WEATHER IS HOT OR HUMID. ANYTHING THAT IS MADE OF THAT MATERIAL IS STICKY AND GETS THIS WEIRD BLACK STUFF EVERYWHERE. THE SHINY REFLECTIVE SURFACE THAT THE DASHBOARD IS A SAFETY HAZARD FOR MYSELF AND OTHER DRIVERS. EVERY TIME I GET IN MY CAR I COUGH, SO I AM AFRAID THAT HARMFUL CHEMICALS MAY BE EMITTED. PLEASE HELP INVESTIGATE!
Source: NHTSA WEB SITE -
2008 LEXUS RX350- DEER PARK, NY
MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS HAVE BEEN MADE TO LEXUS DEALER AT MASSEPUQUA, NY AND LATELY FARMINGDALE, NY NOW OVER PAST MANY YEARS .ON EVERY VISIT.
Source: NHTSA WEB SITE -
2012 LEXUS ES350- ATLANTA, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: HENNESSY LEXUS OF ATLANTA LOCATED IN ATLANTA, GA, 770-457-6800, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES350- ANNANDALE, VA
MY VEHICLE, 2005 LEXUS ES350 IS EQUIPPED WITH FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. AS OF TODAY NOVEMBER 22, 2017, MY VEHICLE IS STILL NOT BEING RECALL BY THE MANUFACTURING TO HAVE REPLACE THE DEFECT AIRBAG. ALSO, MY DRIVER SIDE BACKSEAT SEATBELT IS NOT HOLD ON WHEN LATCHED IN. I BELIEVE IT IS A SAFETY THAT NEED TO BE FIX. I AM STILL USING THE VEHICLE FOR DRIVING.
Source: NHTSA WEB SITE