LEXUS Complaints

THIS VEHICLE SEEMS LIKE IT WAS DAMAGED FROM THE START. EVER SINCE THIS CAR WAS PURCHASED FROM PRESTIGE LEXUS NJ, IT'S JUST BEEN GIVING US PROBLEMS ALL THE TIME. IT SEEMS LIKE THIS CAR WAS FACTORY DAMAGED, OR THE DEALERSHIP REWINDED THE MILEAGE ON THE CAR BECAUSE A CAR AT 30,000 MILES SHOULDN'T HAVE PROBLEMS CONSTANTLY. WE PAYED A LOT FOR THE CAR AND PLUS EXTRA 2.000$ FOR WARRANTY DOESN'T HELP AT ALL, THESE COMPANY'S JUST WANT MONEY, THEY NEVER HELP. WE DRIVE THIS CAR VERY CAUTIOUSLY AND ONCE WE WERE DRIVING ON THE HIGHWAY AND OUR AIR COMPRESSOR BROKE AND OUR CAR STOPPED IN TH MIDDLE OF THE HIGHWAY AND WE HAD A TOW TRUCK TAKE IT TO LEXUS. MANY TIME THIS CAR GIVES US PROBLEMS, THE ROTORS WE HAD TO CHANGE OUR SELFS, WE HAD WARRANTY BUT DIDN'T HELP AT ALL THEY DEALERSHIPS JUST TOOK MORE AND MORE CASH FROM US. THE SUSPENSION THEN BROKE, THEN THE AXLE LINKS AFTER THAT THE CAR HAS PROBLEMS DRIVING IT SHAKES SIDE TO SIDE. THERE WAS ALWAYS THIS ONE PROBLEM WHERE YOU WOULD HAVE THE HEADLIGHTS OFF THE GAS PEDAL WAS DELAYED, WHEN YOU PUSHED ON IT THE CAR TOOK LIKE 4-5 SEC TO ACTUALLY DRIVE( WE STILL HAVE THAT ISSUE) WE TAKE OUR CAR TO THE DEALER BUT THEY NEVER ACTUALLY FIX IT, AFTER WE LEAVE THE NEXT DAY THERE IS ANOTHER ISSUE AND IT'S CONSTANTLY IT'S VERY ANNOYING ! THIS CAR IS 100% EITHER FACTOR DAMAGED OR THE DEALER IS HIDING SOMETHING POINT BLANK. WE JUST WANT THE DEALER TO TAKE THE CAR BACK AND GIVE US A NEW LEXUS LS460L THAT'S NOT DAMAGED OR MESSED AROUND BY THE DEALER SO WE CAN FEEL SAFE AND NOT WORRY ABOUT THE CAR WHEN WE DRIVE IT, BECAUSE WE DON'T KNOW WHAT'S NEXT THE AC DOESN'T WORK NOTHING WORKS IT'S FACTORY DAMAGED 100%. PLEASE HELP US AND GIVE US A NEW CAR THAT'S NOT FACTORY DAMAGED OR MESSED AROUND WITH THE DEALER. THANK YOU

TAKATA RECALL IN JANUARY 2017 I WAS ADVISED BY MY DEALER, STEVINSON LEXUS, THAT MY LEXUS WAS SUBJECT TO A RECALL TO REPLACE DEFECTIVE AIRBAGS. DESPITE REPEATED FOLLOW UP ON MY PART, THE REPLACEMENT STILL HAS NOT BEEN SCHEDULED AND THE DEALER SAYS THAT TOYOTA HAS NOT PROVIDED THE NEEDED PARTS. I AM VERY CONCERNED ABOUT THE POTENTIAL DANGER.

TAKATA RECALL. I RECEIVED A SAFETY RECALL NOTICE FROM LEXUS MANY MONTHS AGO; JANUARY, I BELIEVE, BUT HAVE NOT YET RECEIVED A FOLLOW-UP NOTICE FOR REPAIR. WHEN I CONTACTED MY LOCAL DEALER TODAY, I WAS TOLD THAT REPAIR IS STILL NOT AVAILABLE AND I HAVE TO CONTINUE WAITING. MY COMPLAINT IS THAT THIS PROCESS IS TAKING SO LONG. LEXUS RECOMMENDS THAT I DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I THINK TO DO SO FOR TEN MONTHS IS TOTALLY UNREALISTIC.

TAKATA RECALL. WE TOOK OUR CAR TO STIRLING MCCALL LEXUS IN HOUSTON TEXAS TO HAVE THE AIRBAG REPLACED IN OCTOBER 2016, BUT THEY TOLD US THEY DID NOT HAVE IT YET AND WOULD CONTACT US. I TRIED AGAIN THIS MONTH, A YEAR LATER, AND THEY STILL SAY THE SAME THING. HOW CAN I GET THE AIR BAG REPLACED.

TAKATA RECALL - MY AIR BAG NEVER DEPLOYED ON IMPACT. AS I WAS BRAKING TO PARK OUTSIDE MY GARAGE DOOR, THE CAR SUDDENLY ACCELERATED EXTREMELY FAST. MY LEXUS WENT THROUGH THE GARAGE DOOR AND I WAS BRAKING BUT MY SUV DIDN'T STOP UNTIL IT HIT THINGS IN THE GARAGE THAT STOPPED ME. I EVEN PLOWED INTO A PIECE OF EQUIPMENT THAT WENT OUT THE BACK WALL OF THE GARAGE

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO LEXUS LOCATED AT 13600 BROOKPARK RD, CLEVLAND, OH 44135 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TAKATA RECALL - CAR HAS BEEN IDENTIFIED AS UNSAFE OVER 10 MONTHS AGO. PASSENGERS NOT PERMITTED IN FRONT SEAT. NO ADDITIONAL NOTIFICATION OF INTENT TO FIX. DELAY IN REPAIR IS BASICALLY WAITING FOR CAR TO BE RETIRED.

TAMARA RECALL ON MY AIRBAGS,NEVER REPAIRED. I GOT INTO AN ACCIDENT AND AIRBAGS DIDN'T COME OUT. HAVE TO REPLACE BRAKES EVERY FEW MONTHS ON THIS CAR ALSO

TL* THE CONTACT OWNS A 2012 LEXUS RX350. WHILE DRIVING APPROXIMATELY 50 MPH, THE LOW ENGINE OIL PRESSURE WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT DOWN. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS STEVEN CREEK, SANTA CLARA, CA, 408-553-4500) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW AND THAT THE SENSOR NEEDED TO THE REPLACED. THE FAILURES WERE REPAIRED, BUT RECURRED TEN DAYS LATER WHILE DRIVING APPROXIMATELY 60 MPH. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN PERFORMED AN EXTENSIVE ROAD TEST, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. UPDATED 8/2/18*JB

TAKATA RECALL-HAVE CALLED 2 DEALERSHIPS YOU LISTED AND WILL NOT FIX THIS, SEWELL LEXAS OF DALLAS TX AND PARK PLACE LEXUS IN PLANO TX. I'M DRIVING THIS CAR THAT IS RECALLED AND NO ONE WILL FIX PROBLEM. HOPE NOTHING HAPPENS TO ME WHILE I'M DRIVING