LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 LEXUS IS 350C
    - MINDEN, LA

    LOUD ENGINE NOISE WHEN AT IDLE. DEALERSHIPS TOLD ME INJECTORS ARE LOUD ON ALL IS350 FSPORTS. NOISE IS RIDICULOUS AND CANNOT BE NORMAL. ITS HAD THE SAME NOISE SINCE WE PURCHASED WITH 20000MILES AND IT NOW HAS 57000 AND NOISE IS LOUDER.

    Source: NHTSA WEB SITE
  • 2005 LEXUS ES330
    - JONESBORO, GA

    TL* THE CONTACT OWNS A 2005 LEXUS ES330. THE CONTACT NOTICED THAT THE FRONT PASSENGER AIR BAG COVER WAS BULGING AND HAD SEPARATED ALONG THE SEAM NEAREST THE WINDSHIELD ON THE DASHBOARD. THE PASSENGER AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUTLER LEXUS OF SOUTH ATLANTA (LOCATED AT 4025 JONESBORO RD, UNION CITY, GA 30291, (678) 783-2703) WHERE IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 212,000. *TT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES350
    - LAKE OSWEGO, OR

    TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - SUGAR LAND, TX

    TAKATA RECALL - NOTICE OF RECALL RECEIVED JUNE 16, 2016 BUT I HAVE NOT RECEIVED NOTIFICATION THAT A REMEDY HAS BECOME AVAILABLE TO REPLACE MY FRONT PASSENGER AIRBAG.

    Source: NHTSA WEB SITE
  • 2008 LEXUS ES350
    - PALOS HEIGHTS, IL

    TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR, WHICH LED THE CONTACT TO SELL THE VEHICLE. THE CONTACT CALLED A LOCAL DEALER (LEXUS OF PEORIA, LOCATED AT 7301 N ALLEN RD PEORIA, IL 61614) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - PAWLEYS ISLAND, SC

    TAKATA RECALL - WAS NOTIFIED OVER A YEAR AGO, WITH UNDERSTANDING FOR HIGH CONCERN IN GEOGRAPHY CONTAINING HIGH HUMIDITY AND HEAT. I LIVE IN SC AND HAVE NOT BEEN CONTACTED YET TO FIX THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - HADDONFIELD, NJ

    MAIN WIPER ARM THE EXTENDS TO COVER MORE GLASS AREA (IN OTHER WORDS, THE RIGHT WIPER) BENT, CAUSING THE WIPER TO HIT THE HOOD. OUR LEXUS ISN'T TAKEN THROUGH A CAR WASH, AND THE DEALERSHIP WANTED TO BLAME IT ON SNOW, BUT LAST WINTER WE DIDN'T HAVE SNOW. THIS HAPPENED IN THE MIDDLE OF SUMMER. IT HAS CAUSED PAINT TO RUB OFF ON THE HOOD AND MAKES A BANG EVERY TIME IT HITS THE HOOD.

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - SAN ANTONIO, TX

    TAKATA RECALL - THE RECALL NOTICE STATES NOT TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT UNTIL THE RECALL REPAIR HAS BEEN COMPLETED. I RECEIVED THIS NOTICE IN JANUARY OF 2017 AND THE REPAIR IS ESTIMATED TO BE COMPLETED IN DECEMBER OF 2017. THIS IS A HARDSHIP FOR OUR FAMILY NOT TO BE ABLE TO HAVE A PASSENGER IN THE FRONT SEAT OF THE CAR.

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES350
    - NOVI, MI

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MEADE LEXUS (28300 NW HWY, SOUTHFEILD, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/2017*LJ UPDATED 11/2/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 LEXUS RX HYBRID
    - SALT LAKE CITY, UT

    BRAKE ACTUATOR OVERWORKING,BRAKES CHIRP WHEN PEDAL COMPRESSES,ALL DASH WARNING LIGHT ON. "CHECK VSC SYSTEM" - ABS,BRAKE,TRACTION CONTROL,RED CAUTION LIGHT. REGENERATIVE BRAKING NOT WORKING.

    Source: NHTSA WEB SITE