LEXUS Complaints

TAKATA RECALL NOTICE RECEIVED FROM MANUFACTURER OVER A YEAR AGO. AFTER SEVERAL INQUIRIES I HAVE HEARD NOTHING. THE NOTICE STATED THAT I COULD NOT TRADE OR SELL MY CAR OR HAVE PASSENGERS IN THE FRONT SEAT SAFELY UNTIL THE ARIBAG RECALL IS REMEDIED.

TAKATA RECALL DEALER CALLED TODAY AND SAID AIR BAG PARTS TO REPAIR NOT AVAILABLE UNTIL DECEMBER. IS THIS CAR SAFE TO DRIVE.

TAKATA RECALL. UNABLE TO CARRY PASSENGERS IN THE FRONT SEAT FOR SEVERAL MONTHS. ALSO UNABLE TO SELL THE CAR TO A PRIVATE PARTY DURING THE TIME I WAITED FOR REPAIR PARTS.

WHEN DRIVING AT NIGHT, THE HEADLIGHTS DO NOT CAST ENOUGH LIGHT IN FRONT OF THE VEHICLE. IT IS EXTREMELY DIFFICULT DRIVING IN DRY WEATHER AND ALMOST IMPOSSIBLE DRIVING IN THE RAIN. I FIND THAT I AM USING THE HIGH BEAMS MOSTLY FOR NIGHT DRIVING. I BELIEVE THIS IS A SAFETY ISSUE NOT ONLY FOR ME, BUT CARS COMING TOWARD ME. COUNTRY ROADS & HIGHWAY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BELL LEXUS NORTH SCOTTSDALE, 18555 N SCOTTSDALE RD, SCOTTSDALE, AZ 85255, (480) 502-5000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SPECULATED THAT THE PART MAY BE AVAILABLE IN SEPTEMBER OF 2017. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/17/17*LJ UPDATED 10/19/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (NORTHSIDE LEXUS, 17925 NORTH FWY, HOUSTON, TX, 77090) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL ITS BEEN OVER 2 YEARS SINCE ORIGINALLY RECEIVING CORRESPONDENCE FROM LEXUS ABOUT THE RECALLED AIR BAGS. I'VE CALLED CORPORATE AND LOCAL DEALERS AT LEAST ONCE PER QUARTER TO CHECK STATUS AND MORE IMPORTANTLY IF THE PRODUCTS HAD BEEN DELIVERED TO A REMEDY. I JUST RECEIVED ANOTHER NOTICE FROM LEXUS STATING THE RECALL NOW HAD A REMEDY, BUT WHEN YOU CALL LOCAL DEALERS, THEY DON'T HAVE THE PARTS, HAVE NO CLUE WHEN MORE PARTS WILL ARRIVE, AND HAVE TO BE PLACE ON A WAIT LIST WITH NO IDEA OF DURATION. I HAVE YOUNG CHILDREN WHO ENJOY RIDING IN THE FRONT SEAT, BUT CAN'T BECAUSE ALL THE BACK AND FORTH ABOUT BLAME AND LACK OF A REMEDY. A RECALL OF ANY KIND SHOULD NOT TAKE THIS LONG TO FIND A REMEDY AND FIX AFFECTED VECHICLES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2017. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO DESIGNATED TIMEFRAME FOR WHEN THE VEHICLE WOULD BE REMEDIED. THE MANUFACTURER TRIED TO OFFER THE CONTACT A TRADE IN, AND MENTIONED THAT THEY WOULD OFFER SOME MONEY TOWARDS A RENTAL VEHICLE PER MONTH; HOWEVER, NO FURTHER INFORMATION WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL - NOTIFIED SEVERAL MONTHS AGO AND ADVISED NOT TO HAVE PASSENGER IN FRONT PASSENGER SEAT. THIS IS DIFFICULT AND CREATES PROBLEMS FOR ME AND MY FAMILY. I RECEIVED ANOTHER NOTICE ABOUT CLASS ACTION, BUT NO WORD ON REMEDY

"TAKATA RECALL"-RECEIVED NOTIFICATION VIA US MAIL MAY 2016, STATING THAT MY VEHICLE MODEL WAS SUBJECT TO RECALL DUE TO THE TAKATA AIRBAGS. WHEN I CALLED THE NUMBER PROVIDED I WAS TOLD TO NOT HAVE ANYONE RIDE IN THE PASSENGER SEAT OF MY VEHICLE AND THAT I'D BE CONTACTED ONCE THE REMEDY WAS AVAILABLE FOR MY VEHICLE. THIS IS A MAJOR INCONVENIENCE NOT TO BE ABLE TO UTILIZE WHOLE CAR. IT'S NOW A FULL YEAR LATER AND STILL NO REMEDY. THIS IS DANGEROUS AND NEEDS TO BE TAKEN CARE OF NOW.