LEXUS Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO BERGSTROM LEXUS DEALER OF APPLETON 3060 N VICTORY LN APPLETON, WI 54913, WHO STATED THAT OTHER AREAS OF THE COUNTRY WERE BEING PRIORITIZED AND THAT PARTS WOULD BE AVAILABLE FOR THE AREA IN SEPTEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE. UPDATED 07/19/17*LJ UPDATED 08/29/2017*JS UPDATED 08/30/2017*JS

2007 LEXUS 250. CONSUMER WRITES IN REGARDS TO VEHICLE VIN# NOT LISTED FOR AIRBAG RECALL 16V-340 REPAIRS. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD UPDATED 06/05/2017*JS

WHEN TURNING RIGHT INTO DRIVEWAY COMING DOWN A HILL, THE RIGHT REAR TIRE COMES OFF THE GROUND. ATTACHED PHOTO IS FROM VIDEO CLIP THAT SHOWS THE RIGHT TIRE COMING TO A COMPETE STOP DUE TO THE BRAKES BEING APPLIED IN THE TURN. RIGHT REAR TIRE EVENTUALLY CONTACTS THE DRIVEWAY AND ROLLS AGAIN.

AIR STRUTS AND AXLESHAFT COMPROMISED AND VEHICLE IS UNSAFE TO DRIVE ACCORDING TO LEXUS AND THEY ARE LOOKING TO CHARGE 10 TO 12K TO REPAIR ONLY A FEW YEARS OLD AND HAS DONE THIS FOR YEARS NOW

OWNER TOOK CAR IN FOR ROUTINE 110,000 MILE SERVICE (TOLD IT WOULD BE ABOUT $150). NEXT DAY WAS INFORMED BY DEALER THAT POWER STEERING PUMP AND HIGH PRESSURE POWER STEERING HOSE NEEDED REPLACEMENT. HAD NOT NOTICED ANY SYMPTOMS PRIOR TO THIS, NO LEAKING NOTED BENEATH CAR OTHER THAN WATER FROM AC. DEALER SAID A LEAK WOULD BE FROM SAME PAN AS AC, BUT POWER STEERING FLUID WOULD BE OILY NOT WATERY. I EXPLAINED THAT I DID NOT HAVE ANY SIGN OF POWER STEERING LEAK. PARTS ($665.94) AND LABOR ($217) FOR PUMP = TOTAL ($882.94) PARTS ($528.99) AND LABOR ($294.50) FOR HIGH PRESSURE STEERING HOSE = TOTAL ($831.48) THIS COST WAS $1700 ON TOP OF MY 110.000 MAINTENANCE CHARGE. HAS THIS BEEN A PROBLEM FOR OTHER OWNERS OF 2005 RX 330 ?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (LEXUS OF CONCORD 2001 MARKET STREET CONCORD, CA 94520) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE CRASHED INTO AN ONCOMING VEHICLE. THE FRONT END SUSTAINED SEVERE DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED INJURIES TO THE BACK, NECK, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WOULD EVENTUALLY BE AVAILABLE AND REFERRED THE CONTACT TO HER LOCAL DEALER. THE LOCAL DEALER (STERLING MCCALL LEXUS LOCATED AT 10025 SOUTHWEST FWY HOUSTON, TX 77074) WAS CONTACTED AND STATED THAT THEY DID NOT SEE THE INFLATORS BEING REPAIRED AND SUGGESTED THAT THE CONTACT CONSIDER A NEW VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LEXUS IS250 CRANK LOUD NOISE SOUNDS LIKE THE CAR IS GOING TO EXPLODE. LEXUS IS AWARE OF A CAMSHAFT GEAR PROBLEM AND HAS RECALLED SAME OR SIMILAR PARTS IN OTHER LEXUS MODEL VEHICLES DUE TO SAFETY ISSUES. THEY ALSO HAVE AN UPDATED PART AVAILABLE TO REMEDY THIS PROBLEM BUT REFUSE A RECALL IN THIS MODEL