LEXUS Complaints

AIRBAG GOES ON OR OFF WHEN DRIVING. HAVE IT CHECK BY DEALER AND REQUIRING ME TO PAY ALMOST $2000 DOLLARS TO REPLACE SOMETHING AND READ SOME PROBLEMS SAME AS MINE AND IT IS PART OF A RECALL. ANY HELP WILL BE APPRECIATED.

WHILE DRIVING THE CAR, CAR WARNINGS ON MY INSTRUMENT PANEL BEGAN FLASHING STATING "CHECK ABS", "CHECK VSC", "CHECK BRAKE SYSTEM", AND "STOP THE VEHICLE IN A SAFE PLACE IMMEDIATELY. CONTACT A DEALER".

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED FROM LEXUSIMPORTANT SAFETY RECAL ABOUT AIR BAG RECALL ON MAY 23 2016. I CALL LEXUS DIVISION TO REQUEST REPLACE THE AIR BAG AT :1-800-255-3987 ABOUT 3 TIME BUT THEY SAID AIR BAG ARE NOT AVALABLE AND THE SAID WHEN EVER AIR BAG AVAILABLE THEY WILL CALL BUT I STILL WAIT UNTILL TODAY AND NOT THING HAPEN. PLEASE HELP THANK, [XXX] PHONE: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THEY WERE ONLY REPAIRING THE 2007 AND 2009 VEHICLES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. WITHIN LESS THAN TWO DAYS OF OWNING THE VEHICLE, THERE WAS A FAILURE WITH THE RADIATOR CAP AND CATASTROPHIC ENGINE FAILURE. THE TEMPERATURE GAUGE FLUCTUATED HIGHLY. THE DEALER REPLACED THE RADIATOR CAP AND PROVIDED NO SOLUTION FOR THE ENGINE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 10V309000 (ENGINE AND ENGINE COOLING) AND 09V020000 (ENGINE AND ENGINE COOLING). AN INDEPENDENT MECHANIC REPLACED THE ENGINE ASSEMBLY DUE TO THE FAILURE. THE MANUFACTURER WAS AWARE THAT THEY ISSUED TWO RECALLS, BUT THEY PROVIDED NO SOLUTION TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ANTICIPATED REPAIR DATE WAS SEPTEMBER OF 2017. A DEALER WAS CONTACTED AND STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2002 LEXUS EXCELERATED ON IT'S OWN.I WAS GETTING ON FREEWAY I STEPPED ON GAS TO GO WITH FLOW OF TRAFFIC , THEN TRAFFIC STARTED BACKING UP SO I WENT TO USE BRAKES TO SLOW DOWN BUT CAR KEPT EXCELERATING. I HAD TO USE BOTH FEET TO TRY TO STOP ,THEN I FELT A POP FROM GAS PEDAL AT THAT TIME IT STOPPED EXCELLERATING

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE TRUNK FAILED TO SECURE AND OPENED OCCASIONALLY WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS WITH THE FUNCTION BUTTON TO LOCK AND UNLOCK THE TRUNK. AN INDEPENDENT MECHANIC STATED THAT THERE WAS A MANUFACTURER RECALL TO SERVICE THE FAILURE WITH THE TRUNK OPENING. THE DEALER STATED THAT THE RECALL EXPIRED, BUT THEY PROVIDED NO SOLUTION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND THE DEALER MADE NO MENTION OF WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF DEALERSHIP GAVE DISCOUNT ON REPAIR. * AS

TAKATA INFLATORS WE HAVE NOT HAD ANY PROBLEMS TO DATE WITH THIS ISSUE. WE USE THIS CAR FOR FAMILY TRANSPORTATION AND BASED ON THE SUMMARY AND RISK STATEMENTS FOR NHTSA RECALL NUMBER 17V006 ARE RELUCTANT TO ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT. WE UNDERSTAND THAT THE RELATIVELY RECENT ISSUE OF JAN 09, 2017 MAY NOT ALLOW A REMEDY TO BE EXECUTED YET. HOWEVER, CAN YOU HELP EXPEDITE THIS RESOLUTION OR AT LEAST PROVIDE SOME IDEA OF HOW LONG IT MAY TAKE TO FIX IT. IT IS A TERRIBLE INCONVENIENCE TO ONE OF OUR MOST BASIC MODES OF TRANSPORTATION. THANK YOU.