LEXUS Complaints

ENGINE IS BURNING OIL AT A RAPID RATE. IT REQUIRES 2 TO 3 QUARTS OF OIL EVERY 5000 MILES.

I WAS DRIVING ON I-10 EAST CLOSE TO THE TX-LA BORDER, ON PAVEMENT THAT WAS EVEN, ALTHOUGH NOT WITHOUT SOME OCCASIONAL ROUGHNESS. TRAFFIC WAS HEAVY AND MOVING AROUND 65 MPH. IT WAS 67 DEGREES AND CLOUDY. I HAD BEEN ON THE ROAD FOR ABOUT 3 HOURS, WHEN MY FRIEND AND I HEARD A LOUD CRACK. IT SOUNDED AS IF SOMETHING HIT GLASS, BUT WE SAW NO FLYING OBJECTS AND THE SOUND WAS SINGULAR; NO ADDITIONAL OR RESIDUAL SOUNDS. WE BOTH JUMPED AND STARTED LOOKING TO SEE IF THE WINDSHIELD WAS DAMAGED BUT DID NOT SEE ANY DAMAGE. LATER WHEN WE STOPPED FOR GAS WE WASHED THE WINDSHIELDS AND DID ANOTHER LOOK, INCLUDING LOOKING FOR PAINT DAMAGE. WE FOUND NOTHING. WE CONTINUED DRIVING TO OUR DESTINATION. THE NEXT MORNING WHEN WE GOT IN THE CAR AND SHUT THE DOOR, WE HEARD GLASS FALLING. I STOOD ON THE OPEN DOOR AND SAW THAT THERE WERE TWO SMALL HOLES IN THE SUNROOF AND THE ENTIRE SUNROOF WAS SHATTERED. THE COBWEB EFFECT WAS 100%, AND EXTENDED TO EVERY SQUARE INCH OF THE GLASS, ALL THE WAY AROUND THE PERIMETER. I CALLED THE LEXUS DEALERSHIP NEAREST ME; AND I CALLED OUR INSURANCE PROVIDER TO START A CLAIM. GIVEN I WAS SOME DISTANCE FROM HOME, IT WAS LATE FRIDAY, AND NO ONE COULD GET THE GLASS, I HAD A LOCAL AUTOMOTIVE REPAIR SHOP (THE LOCAL AREA CONTRACT FOR OUR INSURANCE COMPANY) COLLISION WRAP THE ROOF SO I COULD DRIVE HOME, AVOID FLINGING GLASS ON TRAFFIC, AND BE PROTECTED IN CASE OF RAIN. MY HUSBAND NOTIFIED THE DEALERSHIP WHERE WE LEASED THE VEHICLE AND MADE AN APPOINTMENT (WE GO TOMORROW). NO ONE FROM THE TWO DEALERSHIPS OR THE INSURANCE COMPANY MENTIONED THAT SUNROOFS ON LEXUS/TOYOTA HAVE BEEN KNOWN TO SPONTANEOUSLY "POP" SINCE 2010. THE CAUSE OF THIS RISK MUST BE DEFECTIVE DESIGN AND/OR GLASS; THE SUNROOF MATERIALS BEING USED ARE EVIDENTLY UNABLE TO TAKE THE PRESSURE AND ABSORB THE SHOCK. THE ROOF'S MOST VULNERABLE PART IS EXPLODING AS A RESULT. 2016 MODEL; DRIVEN 6 MOS; >6000 MI.

TAKATA RECALL WHEN THE CAR IS IN MOTION I HAVE SOME TYPE OF NOISE COMING FROM MY FRONT DASH WHERE PASSENGER AIRBAG IS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. STILL NOT RESOLVED. IT HAS BEEN OVER 11 MONTHS SINCE THE RECALL AND HAVE RECEIVED NO INFORMATION ON WHEN THE CAR WILL BE FIXED.

STARTING AROUND 95K, THE ENGINE SEEMS TO BE CONSUMING MASSIVE QUANTITIES OF ENGINE OIL. AT 101.5K, LOW ENGINE OIL LIGHT HAS COME ON AFTER 1500 K MILES AFTER OIL CHANGE WITH MOBILE 1 FULL SYNTHETIC OIL. ALL ONLINE REVIEWS SHOW SIMILAR ISSUES WITH OTHER 06 IS350 MODELS AROUND 100K MILES. FORUMS ALSO STATE LEXUS IS AWARE OF THE PROBLEM AND SUGGESTS A FULL ENGINE REBUILD. SEEMS LIKE A FAULTY ENGINE THAT LEXUS DOES NOT WANT TO FIX AND MAY CAUSE ENGINE SEIZURE WHILE DRIVING.

WHEN I'M DRIVING, ESPECIALLY WHEN TURNING A CORNER, MY CAR SUDDENLY DECELERATES FOR SEVERAL SECONDS EVEN WHEN I'M PRESSING THE EXCELERATOR. IF I NEEDED POWER IN A CRUNCH SITUATION, I WOULD BE OUT OF LUCK. THIS MAINLY HAPPENS DURING IN-TOWN DRIVING. I'VE EXPERIENCED THIS MANY TIMES BUT THIS IS MY 1ST REPORT.

RECEIVED A RECALL NOTICE FROM LEXUS (NHTSA RECALL NUMBER:16V596 RECALL DATE: AUGUST 10, 2016). POHANKA LEXUS IN CHANTILLY, VA SAID THEY DIDN'T HAVE THE PARTS BUT WOULD CONTACT ME WHEN THEY DID. I CONTACTED THEM AGAIN IN JANUARY 2017 AND THEY SAID THEY WOULD CONTACT ME IN FEBRUARY. AFTER NO CONTACT, I CONTACTED LEXUS CORPORATE IN APRIL 2017 AND NEVER RECEIVED A REPLY. THE RECALL WORK HAS NOT BEEN PERFORMED. WHEN DID THIS HAPPEN DATE IS APPROXIMATE.