LEXUS Complaints

TL* THE CONTACT OWNS A 2016 LEXUS IS200T. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD SQUEAKING SOUNDS FROM THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT IF THE BRAKES WERE REPLACED, IT WOULD NOT RESOLVE THE ISSUE DUE TO THE MATERIAL USED FOR THE BRAKE PADS ON THE 2016 LEXUS F-SPORT MODELS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 900.

ON A HILL IN A RESIDENTIAL COMMUNITY, CAR IN DRIVE WITH FOOT ON THE BRAKE , LET PASSENGER OUT STARTED TO PARK THEN CAR STARTED GOING BACKWARD DOWN HILL AND THERE WERE NO BRAKES TO STOP ,THEREFORE HAD TO HIT SOMETHING TO STOP CAR FROM GOING DOWN HILL AND GAINING SPEED WHERE I COULD OF BEEN KILLED. HIT A LARGE PLANTER IN FRONT OF A HOUSE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA & LEXUS RECALL. HAD BEEN NOTIFIED BY LEXUS TWO OR THREE TIMES THAT THE RECALL FOR THE PASSENGER AIR BAG WOULD BE IN THE FIRST QUARTER OF 2017--LAST ON 2/6/17. ON 3/20/17 WAS NOTIFIED IT WOULD BE BY THE LAST QUARTER OF 2017. THAT MEANS WE HAVE NOT HAD USE OF THE PASSENGER SEAT FOR PROBABLY A YEAR. THEY OFFER A 35.00 ALLOWANCE TO HAVE A VEHICLE WHICH WOULD NOT BE THE EQUAL OF WHAT WE HAVE. I BELIEVE MORE PRESSURE SHOULD BE PUT ON LEXUS.

TL* THE CONTACT OWNS A 2003 LEXUS LX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED SEVERAL DEALERS WHO WERE UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL-I RECEIVED NOTIFICATION IN MAY OF 2016 AND WAS TOLD THAT I WOULD BE NOTIFIED THAT AIRBAG WOULD BE REPLACED AS PART BECAME AVAILABLE. I HAVE BEEN WAITING PATIENTLY, BUT HAVE BEEN TOLD REPEATEDLY BY LOCAL LEXUS DEALER THAT PART IS STILL NOT AVAILABLE AND IT HAS BEEN ALMOST A YEAR NOW. I FIND THIS TO BE UNREASONABLE, ESPECIALLY SINCE NO ONE CAN OCCUPY THE FRONT PASSENGER SEAT.

TL* THE CONTACT OWNS A 2005 LEXUS ES330. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AND WAS DRIVEN HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING PUMP AND ALTERNATOR FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT NEEDED TO REPLACE HER KEY WITH ANOTHER KEY CHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

URGENT SAFETY RECALL FRONT PASS. AIRBAG INFLATOR WHICH CAN RESULT IN SERIOUS INJURY OR DEATH - NO PARTS AVAILABLE & LEXUS UNABLE TO GIVE AN ETA FOR PART. UNACCEPTABLE. WHAT RECOURSE DO I HAVE?

AIR BAG DID NOT INFLATE VEHICLE STATIONARY IN TRAFFIC WHEN HIT FROM REAR DRIVING VEHICLE INTO ANOTHER CAR ON RT 27 SUNRISE HIGHWAY.

"TAKATA RECALL" A RECALL LETTER WAS RECEIVED IN DECEMBER FROM LEXUS STATING THAT UNTIL A REMEDY BECOMES AVAILABLE WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. THAT'S REALLY INCONVENIENT AND NOW I'M THINKING, SHOULD I, THE DRIVER, BE UP HERE AS WELL? IS MY SEAT SAFE? IT'S NOW ALMOST APRIL '17 AND STILL THERE IS NO UPDATE FROM ANYONE.