LEXUS Complaints

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER INDICATED THAT THE PART WOULD BECOME AVAILABLE IN MID FEBRUARY 2017; HOWEVER, IT WAS UNAVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE POWER STEERING. THE CONTACT ALSO OBSERVED EVIDENCE OF A POWER STEERING FLUID LEAK. THE DEALER DIAGNOSED THAT THE POWER STEERING PUMP AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

MY WIFE DROVE INTO MY GARAGE AND APPLIED THE BRAKES AND THE BRAKES FAILED AND THE DMAGE TO THE CAR WAS $10,200 AND THE GARAGE WALL WAS ALSO DAMAGED. THE CAR WAS IN THE AUTO BODY SHOP FOR 3 WEEKS. NOW THE CAR IS DEVALUED TO THE CARFAX ACCIDENT HISTORY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS THE REMEDY NOT YET AVAILABLE.

I AM EXPERIENCING ISSUES WITH MY STEERING CONTROL AND POWERING STEERING LEAKING WHICH HAS CAUSED A UNIQUE NOISE ON SHARP TURNS AND WHILE DRIVING IN GENERAL. MY MECHANIC INFORMED ME THAT MY RACK AND PINIONS NEED TO BE REPLACED. MY 2005 RX 330 CURRENTLY HAS 131,000 MILES. IT'S VERY SAD TO READ PREVIOUS COMPLAINTS AND LEXUS STILL HAS NOT DONE ANYTHING ABOUT THIS ISSUE. THIS IS A KNOWN PROBLEM THAT LEXUS IS AWARE OF - WHAT THE HELL!

WHEN I TRY TO ACCELERATE FROM A STOP, A LOUD GROAN CAN BE HEARD FROM SOMEWHERE IN THE POWERTRAIN. THERE IS ALSO A VIBRATION WHICH APPEARS TO BE COMING FROM THE TRANSMISSION AREA OF THE VEHICLE. IN ADDITION, WHEN TRAVELLING AT HIGHWAYS SPEEDS, DURING THE ACCELERATION PROCESS, A DELAY OCCURS FROM THE TIME I STEP ON THE GAS PEDDLE UNTIL THE VEHICLE ACCELERATES. THE HESITATION IS APPROXIMATELY 1-2 SECONDS.

AFTER TAKING THE CAR IN FOR SERVICE AND INSPECTION THE AIRBAG LIGHT CAME ON AND STAYS ON. I TOOK TO PARK PLACE LEXUS GRAPEVINE FOR THE TAKATA RECALL REPLACEMENT. I TOLD THE SERVICE PERSON ABOUT THE LIGHT AND THEY TOLD ME $100 DOLLARS TO DIAGNOSE. THEY CALLED ME AND TOLD ME IT IS THE WIRE HARNESS WHICH CAUSES THE AIRBAG NOT TO FUNCTION AND THEY TELL ME IT WILL COST $3300 DOLLARS FOR A WIRE HARNESS. I SEE THIS IS A KNOWN ISSUE WITH A TECHNICAL SERVICE BULLETIN ISSUED SO I DO NOT UNDERSTAND. I HAVE TAKEN VERY GOOD CARE OF MY CAR WHICH HAS 88K MILES AND I A M VERY UPSET THEY WANT TO CHARGE ME THOUSANDS FOR A MANUFACTURING ISSUE THEY HAVE KNOWN ABOUT.

TAKATA RECALL.... I HAVE BEEN CONTACTING LEXUS OF ORLANDO IN ORLANDO FLORIDA SINCE AUGUST LAST YEAR FOR THEM TO COMPLETE RECALL BUT CONTINUED TELLING ME THAT THEY DO NOT HAVE THE PARTS TO COMPLETE THE RECALL ESTIMATED TIME FOR PARTS TO ARRIVE WAS AROUND DECEMBER OF 2016... IT IS NOW MARCH OF 2017 AND THEY ARE STILL UNABLE TO SUPPLY A SAFE AIRBAG FOR MY VEHICLE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.