LEXUS Complaints

TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 LEXUS IS250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

INSIDE REAR VIEW MIRROR IS DISCOLORED AND IS DIFFICULT TO SEE FROM. THE MIRROR HAS NOT BEEN DAMAGED OR SUBJECTED TO EXTREME CONDITIONS. THE VEHICLE HAS BEEN GARAGED 80% OF THE TIME. THIS IS NOT NORMAL WEAR AND TEAR, AS I HAVE HAD VEHICLES OLDER THAN THIS ONE AND HAVE NOT EXPERIENCED DETERIORATION OF THE MIRROR. THE PROBLEM STARTED IN 2010 AND IS GETTING WORSE. I CAN BARELY SEE OUT OF THE MIRROR. THE "FIX" IS TO REPLACE THE MIRROR AT A COST OF NEARLY $1300.00. IT APPEARS AS THIS IS A COMMON COMPLAINT FOR OWNERS OF THIS VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

RECALL FIX HAS TAKEN OVER 1 YEAR AND STILL DOES NOT HAVE A ESTIMATED COMPLETION DATE

WHEN PULLING INTO PARKING SPACE AT A LOW SPEED (2 MPH) CAR SUDDENLY ACCELERATED EVEN THOUGH ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. OPERATOR'S FOOT WAS ON BRAKE PEDAL THE ENTIRE TIME BUT CAR WOULD NOT STOP UNTIL IT HIT A PARKED VEHICLE. AT THE TIME THE CAR WAS BEING TURNED TO THE RIGHT COMING INTO THE PARKING SPACE. THERE WAS A HIGH CURB (~10 INCHES HIGH) AT THE FRONT OF THE PARKING SPACE AND A MEDIAN BUT THE CAR JUMPED OVER THIS AND STRUCK THE PARKED ON THE OTHER SIDE OF THE MEDIAN.

TAKATA RECALL ? WE WERE IN AN ACCIDENT AND THE AIRBAGS EXPLODED, CAUSING BURNS ON OUR ARMS, NOSE, AND PUSHED UP THE DASHBOARD AND BROKE THE WINDSHIELD. THERE WAS A LOT OF WHITE GREY DUST COMING OUT OF THE EXPLOSION THAT WE THOUGHT THE CAR WAS ON FIRE. THE VEHICLE WAS TRAVELING STRAIGHT ON A CITY STREET AT 30 MPH WHEN ANOTHER CAR PULLED OUT IN FRONT OF IT. WE SLAMMED ON THE BRAKES BUT UNFORTUNATELY HIT THE CAR THAT HAD PULLED OUT FROM A STOP SIGN RIGHT IN FRONT OF US. THE AIRBAG SAYS SRS ON THE COVER ON THE DASH. IS THIS RELATED TO TAKATA?

TAKATA RECALL: I RECEIVED A LETTER FROM LEXUS IN FEBRUARY 2017 INDICATING A RECALL ON THE TAKATA INFLATORS. THE LETTER STATES THAT UNTIL A REMEDY BECOMES AVAILABLE THAT NO OCCUPANT BE IN THE FRONT PASSENGER SEAT. IT FURTHER STATES THAT I WILL BE NOTIFIED WHEN THE REMEDY BECOMES AVAILABLE. THIS REMEDY IS NOT PRACTICAL AS IT IS OUR ONLY VEHICLE AND IMPOSSIBLE FOR US TO GET AROUND WITHOUT A PASSENGER IN THE FRONT SEAT. I AM VERY SURPRISED TO HEAR THAT THIS IS THE RECOMMENDED SOLUTION. WHEN DO YOU EXPECT TO HAVE THE SOLUTION AND CAN THE FIX BE PRIORITIZED SO THAT I AM CLOSER TO THE TOP OF THE LIST?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.