LEXUS Complaints

TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING APPROXIMATELY 60 MPH, THE CRUISE CONTROL LEVELER FRACTURED FROM THE BASE OF THE STEERING COLUMN THE VEHICLE WAS DRIVEN TO THE DEALER. THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,300. UPDATED 06/13/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL--HOW LONG DO WE HAVE TO WAIT? WHAT'S A REASONABLE TIME? IF IT'S GOING TO TAKE YEARS WHY NOT AT LEAST DISCONNECT IT TILL IT CAN BE FIXED. IF METAL PIECES ARE GOING TO BE FLYING ARE THEY GUARANTEEING THAT IT WOULD ONLY HIT THE UNOCCUPIED PASSENGER SEAT WHAT IF SOMEONE IS SITTING IN THE BACK BEHIND THE PASSENGER SEAT. THIS IS RIDICULOUS!!!

ON 3-2-2017, I WAS DRIVING 60-65 MPH IN MY 2013 LEXUS RX ON I-10 GOING WEST IN THE LEFT LANE TOWARD DOWNTOWN HOUSTON. SUDDENLY, I HEARD WHAT WAS A LOUD BANG ON MY ROOF - AND THEN SEVERAL SMALLER BANGS. ALMOST LIKE GUNSHOTS. I NEARLY WRECKED MY CAR BECAUSE IT STARTLED ME SO BADLY. WHAT APPEARED TO BE GLASS WAS FLYING OFF MY ROOF (THIS SOUNDED LIKE SPARKLERS). I COULD SEE IT THROUGH MY REAR VIEW MIRROR. SINCE I COULD NOT GET SAFELY OFF OF I-10, AS THE TRAFFIC WAS HEAVY AND WE WERE ALL GOING THE SPEED LIMIT OR OVER, I DROVE INTO DOWNTOWN HOUSTON, PARKED IN THE PARKING GARAGE AND THEN STEPPED UP ONTO THE CHASSIS TO SEE WHAT HAPPENED TO MY ROOF. MY ENTIRE SUNROOF WAS SHATTERING AND BOWING. IT WAS CLEAR TO ME THAT IT HAD EXPLODED FOR NO REASON. NOTHING HIT MY ROOF. I NEVER LEAVE MY CAR SITTING IN THE SUN AND IT HAD NOT GIVEN ME ANY PREVIOUS INDICATION OF PROBLEMS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 06/13/17*LJ UPDATED 10/13/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *CN

"TAKATA RECALL" I CALLED LEXUS DEALER IN PUERTO RICO FOR THE AIRBAG RECALL THAT WAS NOTIFIED TO ME BY MAIL. THE DEALER TOLD ME THAT THE RECALL WAS RETIRED AND THAT NO SERVICE HAS TO BE DONE TO MY VEHICLE. NO WRITEN EXPLANATION HAS BEEN SENT TO ME FROM THE DEALER. IS IT TRUE THAT THE AIRBAG RECALL WAS RETIRED FROM MY VEHICLE?

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PURCHASED THE LEXUS 3/2016 AND I HAVE BEEN HAVING MEDICAL PROBLEMS FROM THE MOLD/MILDEW AND TOXIC ALUMINUM HYDROXIDE THAT WAS SPRAYED ON THE HVAC BY LEXUS TO KILL THE MOLD ISSUE. I HAVE BEEN GOING TO THE DOCTOR SINCE 7/2016 FOR ILLNESS THAT STARTED OUT WITH TIGHTENING OF THE THROAT AND TONGUE, FREQUENT URINATION AND VERY YELLOW, DIFFICULTY BREATHING, HIGH BLOOD PRESSURE 130/80 BEFORE I PURCHASED CAR MY BLOOD PRESSURE WAS 120/60, BLURRED VISION, METALLIC TASTE ON MY TONGUE AND BURNING SENSATION ON MY TONGUE THAT DOESN'T GO AWAY, DIZZINESS. I HAVE HAD THE CAR FOR LESS THAN A YEAR AND I STOPPED USING THE AIR BECAUSE IT IS A SAFETY ISSUE AND MY HEALTH IS AT STAKE. I HAVE KIDS WHO RIDE IN THE CAR FROM 5YEARS OF AGE TO 12 YEARS AND THERE HEALTH IS AFFECT TOO. THE MOLD PRODUCES A GAS OF MYCOTOXINS WHICH CAN BE TRAVEL TO MAJOR ORGANS LUNG, LIVER, AND BRAIN. THESE CARS NEED TO BE RECALLED AND LEXUS OF AUSTIN IN AUSTIN, TEXAS REFUSES TO DO ANYTHING ABOUT MY COMPLAINTS. DON'T LET SOMEONE DIE BEFORE THIS GET TAKEN SERIOUS. THERE ARE MANY REPORTS OF LEXUS/TOYOTA HVAC MOLD ISSUE. ITS NOT JUST THE MOLD THAT IS THE PROBLEM IT IS THE GAS (MYCOTOXINS) YOU ARE MADE TO DRINK EVERYTIME YOU ARE BEHIND THE WHEEL. I DIDN'T BUY THIS CAR TO HAVE MY HEALTH AND MY FAMILY HEALTH TO BE AFFECTED. LEXUS OF AUSTIN TOOK MY MONEY, AND TOOK MY HEALTH TOO. HEALTH ;LEL.E