LEXUS Complaints

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE CALLED AND CONTACTED LEXUS MANY TIMES REGARDING THE PROBLEM WITH MY LEXUS CAR. I HAVE FOLLOWED UP AND DONE ALL THE REQUIRED FEEDBACK NEEDED IN ORDER FOR LEXUS TO ASSIST ME. I FEEL THAT CUSTOMERS DO NOT REALLY MATTER BECAUSE OF THE LENGTH OF TIME LEXUS IS TAKING TO ENSURE THE SAFETY OF THE PEOPLE WHO DRIVE THE VEHICLES WHEN THERE MAY BE A SERIOUS MATTER. THE CAR MANUAL STATES ONE THING AND LEXUS DOES NOT EVEN ABIDE BY THE CAR ALERTS AND DOES NOT APPEAR TO CARE IF THE CUSTOMER IS SAFE OR NOT. I HAVE TAKEN MY CAR TO 3 DIFFERENT CAR MAINTENANCE SHOPS REGARDING THE TIRE PRESSURE LIGHT AND I HAVE REPLACED MANY SENSORS AND THE LIGHT CONTINUE NOT TO GO OFF. THE BRAKES IN MY CAR TOTALLY WENT OUT AND CAUSED AN ACCIDENT. . I HAVE BEEN TOLD ALSO WHAT ABOUT THE AIR BAG. WHY DID LEXUS NOT CONTACT ME TO TAKE MY CAR IN FOR AIR BAG REPLACEMENT BECAUSE IT DID NOT DEPLOY IN THE ACCIDENT. THIS IS A LEXUS VEHICLE AND I DO NOT UNDERSTAND WHY LEXUS CANNOT GIVE AN EXPLANATION OF WHAT IS WRONG. I WONDER IF LEXUS IS WAITING ON ANOTHER TRAGEDY TO HAPPEN BEFORE INTERVENING. GOD PROTECT ME EVERYDAY BUT LEXUS HAS A BIG RESPONSIBILITY AND BECAUSE OF THE NAME SHOULD STEP UP TO THE PLATE.I STILL HAVE NOT BEEN CONTACTED BY LEXUS TO RESOLVE THE PROBLEM WITH MY TIRE PRESSURE LIGHT. I RECEIVED A LETTER FROM CARLOS GARCIA WITH TOYOTO WHICH IN THE LETTER HE HAD STATEMENT THAT DID NOT EXIST AND I CALLED LEXUS AND SOMEONE STATED THEY DID NOT GIVE TOYOTO THAT INFORMATION. IN THE LETTER FROM TOYOTO, ONLY THE AIRBAG WAS ADDRESSED WHICH MY WHOLE CASE HAS NOTHING TO DO WITH THE AIR BAGS. I CALLED MR. GARCIA AND HE STATED THAT HE HAD ACCIDENTLY MISTAKEN ME WITH THE WRONG PERSON AND THAT HE WILL CALL ME THE NEXT DAY TO CLEAR THE MATTER UP.

TL* THE CONTACT OWNS A 2015 LEXUS NX200T. WHILE DRIVING 70 MPH, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.

TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING HOME, I STOPPED THE CAR AT THE ENTRANCE TO THE DRIVE WAY AT THE MAIL BOX BY APPLYING BRAKE .THE CAR CAME TO A FULL STOP. I SHIFTED THE GEAR ( AUTOMATIC ) TO PARK TO GET OUT OF THE CAR TO PICK THE MAIL. AS SOON AS THE GEAR WAS IN PARK, THE CAR ACCELERATED UNCONTROLLABLY, INSPITE OF HARD BREAKING. I COULD FEEL THE ABS SYSTEM BEING ACTIVATED BY THE WAY IT FEELS ON THE BREAK PEDAL. THE CAR HIT THE SIDE OF THE HOUSE AND STOPPED. THIS VEHICLE HAS BUILT IN PRE COLLISION SYSTEM. AFTER NOTIFYING THE INSURANCE COMPANY THE CAR WAS TOWED TO A BODY SHOP WHERE IT IS BEING WORKED ON.