LEXUS Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 LEXUS IS 350. WHILE THE VEHICLE WAS PARKED OR DRIVING, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER FUEL RAIL WAS LEAKING AND NEEDED REPLACEMENT ALONG WITH THE INJECTOR SEALS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED A SECOND OPINION. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V020000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE CALLED THE NUMBER PROVIDED ON THE LETTER THAT NOTIFIED ME OF THE RECALL TO MAKE ARRANGEMENTS. I WAS TOLD THE NEW AIR BAGS ARE NOT AVAILABLE YET AND IN THE MEANTIME, I CAN RENT A CAR (NOT A LEXUS) THROUGH ENTERPRISE RENT A CAR. THAT IS NOT ACCEPTABLE. I BOUGHT A LEXUS AND SINCE MY CAR IS NOT SAFE TO DRIVE UNTIL THE AIR BAG IS REPLACED, I SHOULD HAVE A COMPARABLE CAR TO DRIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 05/05/17*LJ UPDATED 05/12/2017 *JS

TL* TAKATA RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA RECALL- YOUR DATABASE IS NOT UP TO DATE; I RECIEVED A RECALL LETTER FROM LEXUS AT BEGINNING OF THIS WEEK. I AM TRYING TO GET A RENTAL WHILE WE WAIT (MONTHS? YEARS? ) FOR THE PASSENGER SIDE (AS THE LETTER STATES, DOES NOT SAY THE DRIVERS SIDE)- WHAY IS THE BEST MAKE MODEL ETC FOR US TO GET? WE WERE TOLD TAKATA IS BEING USED TO REPALCE THE DEFECTIVE ONES! ISN'T THIS NOT RIGHT? LOVE TO KNOW MODELS. MALES THAT DON'T USE TAKATA.!

THE FIRST TIME MY ECU FAILED WAS WHEN I WAS PARKED I WANT TO DRIVE AND THE ENGINE WOULD NOT GO ABOVE 1000RMPS. I GOT THE ECU REPLACED THIS WAS AROUND 2013. THE SECOND TIME WAS A MONTH AGO. I WAS DRIVING HOME FROM WORK HAD A HUGE THUD IN THE ENGINE AND THE SAME THING MY CAR COULD NO LONGER GO ABOVE 1000RPMS AND COULDN'T GET THREW THE INTERSECTION. THE CAR BEHIND ME HAD TO SLAM ON THERE BREAKS BECAUSE MY CAR HAD LOST ALL POWER. I MADE IT HOME AND WAS ABLE TO GET A TOW TRUCK. BY THE TIME THE TOW TRUCK ARRIVED THE CAR WOULD START BUT THEN COMPLETELY DIE. TOOK IT TO A MECHANIC THEY HAD IT FOR A WEEK SAID IT FIXED ITSELF. ONE HOUR AFTER I GOT IT THE CAR STARTED TO ACT UP AGAIN. THE CAR IS BACK IN THE SHOP. THEY HAD TO SEND THE ECU OUT TO GET REPAIRED. I DID SOME RESEARCH AND APPARENTLY THE PARTS LEXUS USED ON THE ECU ARE FAULTY AND LEEK. CAUSING THE MOTHERBOARD TO SHORT. I STILL HAVE NOT GOTTEN MY CAR BACK AND DON'T KNOW IF THE CAR WILL BE FIXED ONCE THEY GET THE COMPUTER BACK. PLEASE RESEARCH MORE AS THIS IS NOT A CHEAP FIX AND FOR IT TO HAPPEN TWICE....WHICH I'M SURE YOU ALREADY KNOW IS NOT SOMETHING COMMON TO HAVE TO REPAIR ON A CAR LET ALONE TWICE. WILL SEND MORE DOCUMENTATION ONCE I GET MY CAR BACK. OR FEEL FREE TO CONTACT ME.

TL* THE CONTACT OWNS A 2010 LEXUS IS 350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GOT INTERIM SAFETY RECALL NOTICE NHTSA 16V-340 & 17V-006. GIVEN THE UNKNOWN DATE WHEN A REMEDY IS AVAILABLE,NTHSA SHOULD REQUIRE COMPENSATION FOR LOSS OF USE AND/OR BUYBACK OF THE VEHICLES BY THE MANUFACTURER. I LACK FULL USE OF THE CAR AS THE FRONT PASSENGER SHOULD NOT USE THAT SEAT AND POSSIBLE SALE IS IMPEDED AS CAR VALUE IS LESSENED BECAUSE OF THE EXISTING DEFECT.