LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 LEXUS RX350- FORT MYERS, FL
MELTING DASHBOARD RECALL NOTICE LAST YEAR ,FROM SCANLON FORT MYERS FLORIDA ,NO ACTION ON REPLACEMENT ,NO DATE OF REPLACEMENT SCANLON STATED NO INVENTORY FOR REPLACEMENT WE HAVE GLARE AND CONCERNED ABOUT AIR BAG AND WARNING LIGHTS EFFECTED WHAT DO WE DO MY EMAIL IS [XXX] TEL [XXX] MY NAME IS [XXX] HELP WOULD BE APPRECIATED KIND REGARDS IM RETIRED AGED 69. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2007 LEXUS ES 350- CLOVIS, CA
TAKATA RECALL FRESNO LEXUS WILL NOT ORDER NEW AIR BAGS AND SUGGESTS WE FILLED OUT A COMPLAIN.
Source: NHTSA WEB SITE -
2010 LEXUS GX460- CHATTANOOGA, TN
MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG RECALL. NO REMEDY HAS BEEN IDENTIFIED AND I CAN GET NO INFORMATION REGARDING WHEN A REMEDY IS EXPECTED. I DRIVE THIS VEHICLE WITH INFANT AND YOUNG CHILDREN AND I AM VERY DISTRESSED ABOUT THE LIFE THREATENING PROBLEM AND THE LACK OF INFORMATION OR APPARENT PLAN TO REMEDY THE LIFE THREATENING CONDITION.
Source: NHTSA WEB SITE -
2007 LEXUS IS- RALEIGH, NC
TAKATA RECALL IT HAS BEEN SINCE MAY 2016 THAT LEXUS KNEW THAT OUR AIRBAG(S) HAD BEEN RECALLED. WE WERE NOTIFIED WITH AN UPDATE ON JUNE 9, 2016 THAT THEY WOULD FIX THIS BUT DID NOT HAVE A REMEDY YET. THIS WAS OVER 6 MONTHS AGO AND WE ARE STILL UNABLE TO HAVE PASSENGERS RIDE IN THE FRONT SEAT OF OUR CAR. THIS IS EXTREMELY DISAPPOINTING AND IT IS NOT ACCEPTABLE FOR A REMEDY TO TAKE SO LONG TO OCCUR- EVEN IF THE TAKATA RECALL AFFECTED MANY VEHICLES.
Source: NHTSA WEB SITE -
2007 LEXUS ES 350- TALLAHASSEE, FL
TAKATA RECALL: MANUFACTURER SAYS "REMEDY NOT YET AVAILABLE." WHAT AM I SUPPOSED TO DO UNTIL IT IS AVAILABLE? SHOULD A DEALER PROVIDE A LOANER VEHICLE UNTIL THE REMEDY IS AVAILABLE?
Source: NHTSA WEB SITE -
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2012 LEXUS RX350- FRANKLIN, TN
I WAS STOPPED TURNING RIGHT FORM ONE CITY STREET ONTO ANOTHER CITY STREET WHEN I WAS HIT FROM BEHIND. THE AIRBAG DID NOT DEPLOY NOR DID THE SEAT BELT STOP ME FROM CAREENING FORWARD IN THE SEAT CAUSING MY HEAD TO HIT THE STEERING WHEEL. I RECEIVED A CUT OVER MY RIGHT EYE FROM THE IMPACT.
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- RICHARDSON, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LEXUS GS 350- CHARLOTTE, NC
ON DECEMBER 21,2015 THERE WAS A CAR THAT RAN A RED LIGHT AND HIT MY CAR DAMAGING THE ENTIRE FRONT END OF MY CAR. THE AIRBAG ON MY DRIVER SIDE DEPLOYED BUT NOT ON MY PASSENGER SIDE. MY CAR WAS IN MOTION GOING ABOUT 30MPH ON A CITY STREET AND THE GUY THAT HIT ME WAS MAKING A LEFT TURN.
Source: NHTSA WEB SITE -
2006 LEXUS IS 250- ANAHEIM, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 03/08/17 *BF UPDATED 05/12/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LEXUS ES- TEMPLE CITY, CA
TAKATA RECALL WAS TOLD BY THE DEALER THAT FIX WILL NOT BE AVAILABLE UNTIL MID 2017. UNACCEPTABLE FOR A SAFETY ISSUE.
Source: NHTSA WEB SITE