LEXUS Complaints

TL* THE CONTACT OWNS A 2007 LEXUS LS460. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST STEERING POWER WHILE TURNING. THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 133,000. UPDATED 03/02/17*LJ *CN

TAKATA RECALL "RECALL INCOMPLETE REMEDY NOT YET AVAILABLE" AS A RESULT OF THIS RECALL OUR PASSENGER SEAT IS NOT AVAILABLE FOR SAFE TRANSPORT OF PASSENGERS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS), HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: TO DATE, OUR PASSENGER AIRBAG HAS NOT BEEN REPLACED IN OUR VEHICLE. THIS ISSUE WAS FIRST RAISED THIS SUMMER, OVER 6 MONTHS AGO. I'VE REPEATEDLY REQUESTED ASSISTANCE FROM OUR DEALERSHIP AND THEY DO NOT HAVE ANY UPDATED INFORMATION. WE NEED TO BE ABLE TO UTILIZE OUR FRONT PASSENGER SEAT BUT ARE RELUCTANT TO DO SO SINCE THE PASSENGER AIR BAG COULD CAUSE DEATH IN AN ACCIDENT. IT IS COMPLETELY UNACCEPTABLE THAT A REMEDY HAS NOT BEEN PROVIDED FOR THIS DEADLY PART IN OUR VEHICLE.

THE DASHBOARD GETS EXTREMELY STICKY AND I HAVE NOTICE A SMALL HOLE WHICH HAS NOW TURNED INTO A CRACK ON THE PASSENGER SIDE OF THE CAR. I THINK THIS HAPPEN AS A RESULT OF THE HEAT. I DON'T ALWAYS KEEP MY CAR PARKED UNDER A GARAGE.

2006 GS 300 IS EXPERIENCING A DOWN SHIFT PROBLEM, WHEN COMING TO A COMPLETE STOP ON HIGHWAY OR STREET THE CAR TRANSMISSION BUMPS SLIGHTLY THEN JERKS HARD PRIOR TO COMPLETELY STOPPING. LEXUS SUGGESTED REPLACING THE TRANSMISSION WHICH ALREADY TOOK PLACE AT 80K. I NOTED A TECHNICAL BULLETIN STATED THIS PROBLEM WITHIN 80K BUT THE PROBLEM THAT'S OCCURRING AFTER 80K. IF THE PROBLEM EXISTED IN MY GS ONLY, I'D FIX THE PROBLEM AND MOVE FORWARD BUT I'VE READ A FEW ARTICLES FROM DIFFERENT LEXUS OWNERS SITING THE SAME ISSUE WHICH LEADS ME TO BELIEVE THIS IS A PRE EXISTING ISSUE THAT I BELIEVE LEXUS SHOULD TAKE RESPONSIBILITY FOR BEFORE PASSING THE COST ON TO CUSTOMERS THAT PAID OUT CLOSE TO 50K FOR THIS CAR.

VEHICLE DASHBOARD IS MELTING AND CREATES A DANGEROUS ROAD GLARE WHEN DRIVING ON SUNNY DAYS OR HOT DAYS. IT IS ALSO A VERY STICKY SURFACE THAT IS STICKING TO EVERYTHING. THIS IS KNOWN PROBLEM ON LEXUS AND TOYOTA CARS. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN

POTENTIALLY FATAL HAZARD REGARDING THE AIRBAG INFLATOR HAS BEEN IDENTIFIED SINCE MAY 2016. THERE IS STILL NO REMEDY AS OF DECEMBER 15, 2016. LEXUS AND TAKATA ARE NOT DOING ALL THAT THAT SHOULD BE REQUIRED TO DO IN A TIMELY MATTER. THIS IS A MATTER OF SAFETY AND LIFE.

TL* THE CONTACT OWNS A 2006 LEXUS GX470. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 170,000.