LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS LS460- SARATOGA, CA
VEHICLE CURRENTLY HAS 65K MILES. WITHIN LAST 1,000 MILES, BEGAN NOTICING NOISES COMING FROM BRAKE ACTUATOR. NOISE HAS BECOME MORE NOTICEABLE. TODAY, ON 12/15/2016, WHILE DRIVING, I WAS REQUIRED TO BRAKE SUDDENLY, AND VEHICLE WAS NOT AS RESPONSIVE AS NEEDED. THIS ALMOST CAUSED AN ACCIDENT. I CALLED THE LOCAL LEXUS DEALERSHIP, AND THEY ARE NOT AWARE OF ANY CURRENT RECALLS - THIS NEEDS TO BE LOOKED INTO SOON, BEFORE THE FAILURE OF THE BRAKE ACTUATOR CAUSES AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2003 LEXUS RX300- BOWIE, MD
I OWN A 2003 LEXUS RX300. AFTER I HAD CAME FROM A COMPLETED STOP WHILE DEPRESSED ON THE ACCELERATOR PEDAL, THE BRAKES BEGAN TO LOCK WITH THE ABS BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THE AV PUMP FAILED OR THAT IT MAYBE SOMETHING WITH THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURERS WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 320,000.
Source: NHTSA WEB SITE -
2008 LEXUS ES350- PFLUGERVILLE, TX
I PURCHASED MY LEXUS 2008 ES 350 ON MARCH 2016 FROM LEXUS OF AUSTIN.THE 2008 LEXUS ES 350 HVAC SYSTEM IS BLOWING MOLDY, MILDEW, AND ALUMINUM HYDROXIDE SMELLS INTO THE CAR. THE TOXIC COMBINATION IS MAKING ME SICK AND IS CAUSING TIGHTENING OF MY THROAT, TONGUE, REFLUX, AND STOMACH PROBLEMS. I HAD MY CAR TESTED FOR MOLD AND THIS IS WHAT I FOUND.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- LOS ANGELES, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LEXUS ES350- MARIETTA, GA
TAKATA RECALL - I RECEIVED MY RECALL NOTICE IN JULY 2016 TELLING ME NOT TO ALLOW ANY FRONT SEAT PASSENGERS TO RIDE IN MY CAR DUE TO THE AIRBAG SAFETY ISSUES. IT HAS BEEN ALMOST SIX MONTHS AND I STILL CAN'T USE THE PASSENGER SEAT IN MY CAR. I ASKED THE DEALER TO DISABLE THE AIRBAG BUT THEY SAID THEY CANNOT LEGALLY DO THAT. SO NOW, I HAVE A CAR WHICH IS ONLY PARTIALLY USABLE. IF I HAVE SOMEONE RIDE WITH ME I HAVE THEM SIT IN THE BACK SEAT DUE TO THE DANGER. IT IS A LITTLE WEIRD HAVING CO-WORKERS OR CLIENTS SIT IN THE BACK OF MY CAR. THIS CHANGES MY USE OF THE CAR SUBSTANTIALLY. I HAVE BEEN TOLD IT MAY BE SUMMER OF 2017 BEFORE THE REPLACEMENT AIRBAG WILL BE AVAILABLE. THAT IS NOT A TIMELY FIX TO THIS VERY DANGEROUS SITUATION. IF TAKATA CAN'T MAKE THE AIRBAGS IN A TIMELY MANNER CAN'T THEY SUBCONTRACT THE WORK OUT TO SOMEONE WHO CAN DO THE JOB? VERY FRUSTRATED. PLEASE DO SOMETHING TO HURRY THIS ALONG SO THAT I CAN FULLY USE MY CAR AGAIN. *TR
Source: NHTSA WEB SITE -
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2009 LEXUS RX350- SUGAR LAND, TX
WHILE GETTING MY INSPECTION AT THE LEXUS DEALER, THEY SHOWED ME THAT MY STEERING RACK IS LEAKING WITH LESS THAN 32,500 MILES ON THE CAR. THE CAR HAS NEVER BEEN DAMAGED OR DRIVEN RECKLESSLY AND GARAGED KEPT. THE CAR HAS BEEN MAINTAINED AND INCLUDES RECORDS. MY VOLVO 240 RACKS LAST 20-25 YEARS. SHAME ON LEXUS/TOYOTA ON A COMMON, SERIOUS ISSUE INVOLVING A PREMIUM BRAND. THIS SHOULD BE A RECALL ISSUE BECAUSE THE POWER STEERING COULD FAIL. THE LEXUS DEALER NOTED IT AS A "CAUTION TASK" WITH A RECOMMENDATION TO REPLACE THE RACK AND PINION ASSEMBLY. I HAVE WRITTEN IN THE DATE OF 14 DEC 2016 AS BEING OBSERVED. IT APPEARS TO HAVE STARTED LEAKING SOMETIME THIS YEAR. *TR
Source: NHTSA WEB SITE -
2007 LEXUS ES350- OLYMPIA FIELDS, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LEXUS IS 250- EL DORADO HILL, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE DEALER DIAGNOSED THAT THERE WAS BUILDUP IN THE PISTON THAT NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 68,184. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES350- SHERMAN OAKS, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES 350- VIENNA, VA
I RECEIVED A NOTICE OF THIS RECALL AND AM CONCERNED THAT IT IS NOW DECEMBER 2016 AND THE DEALER STILL DOES NOT HAVE THE REPLACEMENT FOR THE RECALL. THIS IS VERY UPSETTING. I WOULD LIKE TO KNOW WHEN THIS WILL BE TAKEN CARE OF.
Source: NHTSA WEB SITE