LEXUS Complaints

TAKATA RECALL!!! I AM IN THE HIGHEST RISK CATEGORY FOR THIS RECALL: (1) 10 YEAR OLD VEHICLE, (2)LOCATED IN A SUBTROPICAL HOT/HUMID FLORIDA CLIMATE. WHY AM I NOT BEING GIVEN PRIORITY FOR REPLACEMENT? I AM FEARFUL FOR MY LIFE.

TAKATA RECALL-PASSENGER AIRBAG. WHEN WILL THE PARTS BE AVAILABLE? I HAVE BEEN WAITING MORE THAN 6 MONTHS. I CALLED LOCAL LEXUS DEALERSHIP TWICE AND THE PARENT COMPANY ONCE TO QUESTION WHEN THE PASSENGER AIRBAG MAY BE REPLACED. I WAS TOLD IT IS NOT IN THEIR CONTROL. THE LAST TIME I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR, THE PERSON I SPOKE WITH WAS NOT HELPFUL. ALL 3 CALLS WERE FRUITLESS. I TRAVEL A LOT AND PASSENGERS HAVE TO SIT IN THE BACK. I NEED THE CAR FIXED SO I CAN SELL IT AND PURCHASE ANOTHER VEHICLE-NOT A LEXUS! NOR ONE WITH TAKATA AIRBAGS.

TAKATA RECALL. IT HAS BEEN MANY MONTHS SINCE WE WERE NOTIFIED OF THE RECALL WITH NO REPAIR. HOW MUCH LONGER DOES MY WIFE HAVE TO SIT IN THE BACK SEAT RATHER THAN THE FRONT PASSENGER SEAT? I CANNOT TAKE ALL OF MY GRANDCHILDREN IN MY CAR WITHOUT US USING THE FRONT PASSENGER SEAT. PLEASE SPEED UP THE REPAIR.

I WAS NOTIFIED IN JULY OF 2016 I CALLED THEM TWICE IN TAMPA FLORIDA. TO THIS DATE THEY TOLD ME TO CALL THEM AGAIN IN JANUARY 2017. THIS IS ALMOST SIX MONTHS SINCE I WAS NOTIFIED I HAVE PASSENGERS IN MY CAR ON A DAILY BASIS. AND I LIVE IN FLORIDA WHERE IT IS VERY HOT AND HUMID IN THE CAR IT CAN GET OVER 200 DEGREES.

TAKATA RECALL. WE RECIEVED NOTICE OF RECALL JULY 2016. IT'S NOW 6 MONTHS LATER, WITHOUT ANY ADDITIONAL NOTICE. THIS IS AN OLDER MODEL CAR AND WE LIVE IN HOT FLORIDA. WE KNOW THIS IS A HIGH RISK CAR FOR THIS DEFECT. WE ARE AFRAID TO USE IT FOR THREAT OF DEATH TO THE PASSENGER. PLEASE CONTACT US IMMEDIATELY WITH INFORMATION AS TO GETTING THIS PROBLEM RECTIFIED. THANK YOU MUCH. *TR

TAKATA RECALL LEXUS HAS FAILED TO PROVIDE A REMEDY WITHIN AN ACCEPTABLE PERIOD OF TIME

TAKATA RECALL I RECEIVED A LETTER IN MAY 2016 THAT THERE WAS A RECALL ON THE PASSENGER AIRBAG AND NEEDED TO COME IN FOR SERVICE, I TOOK MY VEHICLE IN AND WAS TOLD THEY HAD NOT RECEIVED THE PARTS AND WOULD NOTIFY ME WHEN THEY WERE AVAILABLE. AS OF 12/09/2016 THEY STILL NAVE NOT RECEIVED WHAT THEY NEED TO FIX MY VEHICLE. I AM VERY DISSATISFIED WITH LEXUS. I WOULD LIKE SOMEONE TO GET THIS PROBLEM RESOLVED AS SOON AS POSSIBLE. IF I DO NOT GET SATISFACTION I MAY HAVE TO CONTACT AN ATTORNEY.

TL* THE CONTACT OWNS A 2004 LEXUS GX470. WHILE ACCELERATING FROM A STOP AT 5 MPH AND TURNING THE STEERING WHEEL LEFT OR RIGHT, THE POWER ASSIST FAILED. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.