LEXUS Complaints

Lexus has a safety issue of the OEM pre-installed Slim profile Roof Rack on the car. There was no option to elect if one wants this or not. It's simply installed to make a quick buck from the customer. Besides that being said, this OEM pre-installed Slim profile Roof Rack is a safety hazard due to fact as you drive above 45mph-55mph, drive hears noises and causing drive to look around trying to figure out what is making that noise which can lead to swerving / cause accident. Calling Lexus corporate, their answer is you need to pay Local Lexus Dealer Labor to swap this out. Knowing the Labor cost from past experience, it most likely would lead to cost in thousands of dollars. Lexus want the customer to pay for this on top of the pretty penny that was paid for the car in the first place for something that is not customers fault in first place.

1. Engine timing cover leaking 2. Oil could leak out emptying which could cause the engine to stop working at any given time 3. Problem has been confirmed by Hennessy Lexus dealership in Duluth, GA but they will not fix it. 4. Vehicle has been inspected by the dealership 5. No signs, I found out from the dealership after taking it in for an oil change

When actively pressing the brake pedal, a “squaking” or “fart” noise can be heard. Whether braking with speed, or at a standstill. This is causing a potential danger to the driver, and others due to potential compromised braking. Ongoing issue. No warning lights on dash. No codes. Not covered under Brake Booster/Pump Customer satisfaction program issued. I know this is a common issue and many have submitted reports about braking issues.

6 MONTHS AGO , AFTER DRIVEN IN THE RAIN, MADE A FAST TURN. ANTI LOCK BRAKES LOCKED CAUSING THE CAR TO SLOW DOWN BUT DRIVABLE. NO WARNING LIGHT ON THE DASH BOARD. NEXT DAY THE CAR STALLED IN THE MIDDLE OF THE ROAD. NOT DRIVABLE. BRAKES ENDED UP ON FIRE CAUSE BY TRYING TO PULL OFF THE ROAD TO SAFETY PARKING AREA. ENTIRE BRAKES SYSTEM HAD TO BE REPLACED.$2500 LATER, IT HAPPENED AGAIN LAST WEDNESDAY. CAR STILL AT THE SHOP. I WAS VERY SHAKEN UP, CAR STALLED IN THE MIDDLE OF THE ROAD IS DANGEROUS. DISTURBING TO KNOW IT CAN HAPPEN ANYTIME. I HAVEN'T TAKEN IT TO A DEALER BECAUSE I DIDN'T KNOW IF ITS A MANUFACTURE'S FAULT BUT THE MALFUNCTIONED KEEP HAPPENING. NEXT TIME THIS HAPPENS I WILL BRING IT THE DEALERSHIP. THE AUTO REPAIR PLACED AN ORDER FOR PARTS ON JUN 13,24 WHEN HE TOOK MY CAR.

There is an ongoing noise issue where I hear a vibration or buzzing sound coming from the headliner or sunroof area while driving at various speeds, especially on uneven pavement. I have reported this concern previously, but the technician was unable to find the cause. On February 25, 2025, a maintenance technician at Jim Hudson Lexus in Columbia, SC, inspected the issue and confirmed an excessive rattle coming from the headliner around the sunroof panel and buttons. The technician noted that part of the internal headliner near the front dome lights is not secured properly, unlike the rest of the padded headliner. Despite this inspection, the noise persists.

The automatic headlights have a significant delay before turning on when entering a dimly lit parking garage. I have adjusted various car customization settings, but the delay persists. On February 25, 2025, a maintenance technician at Jim Hudson Lexus in Columbia, SC, inspected the issue and confirmed that the headlight sensor is set to the highest sensitivity. The headlights typically take about 15 seconds to activate. Count 15 seconds that is a long time.

The driver's side front wiper blade is not securely attached and lifts off the glass during the drying stage of automatic car washes. Once lifted, it stays in the upright position and must be manually lowered. To prevent this from happening, the wiper blade needs to be taped down. On February 25, 2025, a maintenance technician at Jim Hudson Lexus in Columbia, SC, inspected the wiper and confirmed that the wiper spring is functioning as designed with no defects. The technician explained that the wiper can lift due to the strong wind force from the car wash blower dryer. However, the service advisor mentioned that this issue has been observed at the dealership's on-site car wash and noted that Lexus has not yet released a stronger spring to address the problem. He advised me to report this issue.

There are multiple recalls on my vehicle and I am experiencing all of the recalls Inverter Failer vehicle stalls out alot. Crank shaft pulley is leaking oil and belt from the power steering maybe detached causing vehicle to stall. Inverter Assembly causing the vehicle to stall and become non drivable. Floor carpet cover and retention clips. And my brake master cylinder leaking fluid causing major break problems. Every item i mentioned is recalls for the vehicle i have

I have been having problems with hard starts, rough idle, engine dying. My vehicle is experiencing all the same reported issues as a recall issued for a fuel pump on my make/model. My VIN however, is not covered under the recall. I've contacted Lexus and they said that if enough people complained that they could make this fall under the recall. It only has problems at idle and upon acceleration. Once a decent speed is reached, I have no problems. This is intermittent. I've also taken it to a Toyota dealership where they kept it for 2-3 days and could not figure out what the problem was, although they witnessed all the issues. I'm marking September as the date of the incident, but this has been ongoing since last year and currently giving issues.

The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.