2021 LINCOLN AVIATOR Complaints

Trim piece on back drivers side window has fallen off while driving down the highway.

The contact owns a 2021 Lincoln Aviator. The contact stated while driving at an undisclosed speed, the driver's side rear door trim detached and flew off the vehicle. Additionally, the contact stated that after it rained, water entered the interior of the vehicle through the sunroof. The vehicle was taken to the dealer where it was diagnosed with a detached driver's rear door trim and clogged drain tubes in the sunroof assembly. The driver's side rear door trim was not replaced. The dealer repaired the clogged drain tubes in the sunroof assembly. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure. The contact referenced a recall; however, the VIN was not associated with the recall. The failure mileage was approximately 60,000.

When pumping gas it always overflows. Tried several gas stations. Two different dealers have attempted to fix (they did confirm the issue). Each had had at least 3 attempts with no success. Lincoln seems disinterested in finding a remedy. This feels very unsafe to me in many ways.

Driving 75mph. Cruise set to 75mph. Vehicle randomly reset cruising speed to 85 and 105mph or two separate occasions over 4 days. I went through the settings and disabled intelligent cruise control and switched it to adaptive cruise control, which doesn't use radar and navigation data. Only tell will tell if that fixed it. I already had speed sign recognition disabled.

I have been reporting an issue for over two years with multiple dealerships regarding a sulphur and other strong exhaust smell. This Sulphur smell is most problematic and occurs most often at least one per day. This issue started off intermittently but is now occurring as increase frequencies. The Lincoln dealerships tell me this is normal.  I am not sure what system is exactly failing as no codes are being presented (so says the dealership. This smell is so strong and can be easily smelled in the car but even more once opening the doors or hatchback. I have children that breath this air as well as myself. Often children (my own as well as school friends for which we give rides to) complain about this smell and it is very noxious in nature. This issue has been reported to the dealership MULTIPLE times (Actually reported to two dealerships). Often, I am being told this is "normal" due to gas used. In beginning they would not even log my concern, but this past year I have been submitting online. Always no code so no issue. No other troubleshooting is done. I have even requested additional basic troubleshooting data and not received. This is not a normal smell, as the Lincoln dealership(s) suggest. This smell makes us feel unpleasant. This smell is strong and is hazardous to the health of my family and others. I need Ford to take this issue seriously. Symptoms experienced indicate there is likely a problem with the catalytic converter and they are not addressing.

I am writing to express my frustration regarding the unresolved issue related to recall 24V368 concerning the rearview camera image. This has been an ongoing problem for several years, and despite receiving multiple safety recall notices and scheduling appointments with your service department, the issue remains unaddressed.

The contact owns a 2021 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the back-over camera displayed distorted images or failed to display an image. The failure mileage was 50,000. VIN tool confirms parts not available.

The engine of my 2021 Lincoln Aviator with only 79,403 miles has failed, leaving myself and my family stranded on the side of a very busy interstate in another state far from home. There were absolutely no warnings given before the engine acted as if it had a significant loss of power. Shortly afterwards, very heavy and foul-smelling smoke started coming out of the tail pipe. Had the vehicle transported to a local shop to my home. The car will start and immediately start smoking and running like crap. When you put it in gear it will barely move on it's own power.

UNKNOWN ON several occasions the vehicle would just shut off. Another occasion while getting on the freeway I pressed the accelerator pedal and the car pumped the brakes,there was no one in front of me or on side of me upon entering the freeway. Another incident I was in the fast lane on the freeway and the vehicle just shut off Thank goodness the fast lane had a place where I could pull over and and restart the vehicle. Also where the vehicle pumped the brakes, that happened on several occasions. Another thing the vehicle shut of again in the middle of the street. I couldn't put the car in neutral the steering was locked. All of incidents were extremely dangerous. The vehicle has been in the dealership shop twice now and I mentioned it to them on both occasions. And I was told it was the battery. That starts the engine not battery for the eclectic system. I was also told that they did diagnostic check of the software system and there were no systems alerts it was only showing the battery. Now I now that when you drive a vehicle the engine battery charges, plus the vehicle in a 2021 with only 35,000 miles on it.

The contact owns a 2021 Lincoln Aviator. The contact stated that on several occasions while reversing, the rear camera flickered and failed to display an image on the screen. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the rear-view camera needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 17,000.