2020 LINCOLN AVIATOR Complaints

This was the most recent issue I experienced with my Aviator, the first being electrical after 2 months of owning it. I was driving and the car completely shut off (engine, power steering, breaking) the electrical components went crazy, but I thankfully was not on a highway as I had to guide the truck until it stopped from moving 25mph+. I went into oncoming traffic but no one was there. Then I had to turn the truck back on. The dealership towed it as it is a safety issue and with the amount of times it has been in the shop, the problems increasing are worrisome.

The contact owns a 2020 Lincoln Aviator. The contact stated while driving at 45 MPH on an entrance ramp onto the highway, the accelerator pedal was depressed but the vehicle failed to respond. The warning message "Stop Safely Now" and "Full Accessory Power Mode" were displayed. The contact veered to the side of the road for a moment. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the local dealer where it was diagnosed that no issues were found; however, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed that no issues were found. The contact's husband later received a warning message in his app stating, "High Voltage Battery". The vehicle was then taken to the dealer where unknown wires were tightened. The contact stated that the failure had been reoccurring while driving. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000.

The vehicle main screen locks up and does not auto dim. It has been in the shop 6 times for this problem. No repairs are fixing the problem. Extremely distracting when driving.

I was driving and an alert to pull over came on. The car would not accelerate and I was in the middle of a parkway where speeds were 55 mph. It almost seemed like the car couldn't figure out to go to gas mode when the battery depleted the range. The car is a hybrid.

Vehicle was purchase in 12/2019 and garaged most of 2020 due to Covid. Started using vehicle in late 2021 and discovered a number of electrical problems that dealt directly with the safety systems of the vehicle. False vehicle theft alarms, "Pre Collision Assist Not Available" warnings continuously, "Remote Features Disabled" notices, "Hill Assist Warning " detected a failure, rear camera flickering, Adaptive Cruise control not functioning, adaptive headlights not functioning, Lane Keeping Assist warning and corrective non functional. Myself and any passengers were put at risk because of the vehicle inoperative and failing electronics. Pedestrians and Rear Cross traffic were put at rick due to intermittent failures of detectors and rea camera. Vehicle was in the possession of Planet Lincoln, Dallas for 4 different times totaling 30 days. Vehicle was examined by a Ford Engineer that was flown in from Ford Headquarters at Grapevine Lincoln for 5 days. Dealership or Ford Motors would not provide information of the issues found because of a Lemon Lawsuit we had filed. The issues began on or around August 2020. The last repair attempt by the Ford Engineer was performed in late December 2020. This attempt failed to correct all safety issues also.

There have been two recalls on this vehicle. One was a battery cable issue, the other is a backup camera issue. The battery cable was fixed. The backup camera has been worked on 6 times and has not been fixed. I have notified Lincoln they told me to visit another dealer. After two dealerships and 6 trips, the backup camera still flashes or goes blue. The dealer cannot fix. Also, the entire main screen in the vehicle has issues with 1. Locking Up (inoperable until shutting car down) 2. Screen does not automatically dim at night. Both of these issues are a huge distraction and causes us to look away from the road, or even pull over in bad areas to attempt to reset. This is also why the vehicle has been in 6 times for this issue. I believe the backup camera and screen are inter-related. Lincoln concierge has been notified. They are aware and are not fixing the issue. The vehicle is dangerous. I have videos and photos.

This vehicle has been recalled at least twice for a faulty rear camera system. When vehicle is put in reverse the image on the screen flips so bad you cannot see what is behind you. The previous recalls were for this, we had it in the shop twice before the 2 recalls plus the two recalls (4 times) and cannot get a properly working rear camera. This is a safety issue because we rely on the camera for blind spots during reverse and to see behind this large vehicle. Ford cannot figure out how to fix.

the radio screen at night will not dim/switch to night mode and it's a bright spotlight in your face while driving. This is blinding and dangerous. I believe this is a software glitch and I don’t believe Lincoln is in a hurry to fix it unless the NHTSA steps in like they did for the back up camera issue. In my photos I’m including you can see it is night with the headlights on yet the screen is in daytime mode almost washing out the camera lens due to it’s brightness. I’m also including a link to reform or discussions are picking up about this issue. As it is not just me noticing this. https://lincolnforums.com/forums/threads/%E2%80%9Cnight%E2%80%9D-display-background-bug.40837/#post-733751 For comparison I included one photo with green highlights to show what night mode is supposed to look like when it works.

The contact owns a 2020 Lincoln Aviator. The contact stated while the vehicle was parked on an inclined driveway, he attempted to start the vehicle however, the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated the towing employee was able to reverse onto a street with a flat surface and was able to start the ignition. The vehicle was towed to the local dealer to be serviced under NHTSA Campaign Number: 21V735000 (Back Over Prevention) and was informed not to park the vehicle on the inclined driveway. The manufacturer had not been informed of the failure. The failure mileage was 3,514.

Vehicle shifted into neutral while driving. Had to stop the vehicle in the median to put it back in drive.