1997 LINCOLN CONTINENTAL Complaints

THE HEATER STAYS ON COLD SO WE CAN'T USE THE DEFROSTER AND IT HAS BECOME A SAFETY ISSUE. DT

ORIGINAL MIRROR WAS REPLACED BY THE DEALER, WHEN THE REPLACEMENT MIRROR FAILED ONE YEAR AND ONE MONTH LATER THE DEALER HAS REFUSED TO REPLACE IT. EVEN THOUGH HE ADMITS THERE IS A PROBLEM WITH THE DESIGN OF THIS MIRROR THE REPLACEMENT HAS ONLY A ONE YEAR WARRANTY .THE MANUFACTURER NOW PLACES THE BURDEN ON ME TO CONTINUE TO REPLACE THE MIRROR AS IT FAILS, EVEN WHEN THEY KNOW THE MIRROR IS OF A BAD DESIGN. WHEN THE MIRROR FAILS IT IS MOST DIFFICULT TO SEE INTO IT .*AK

ANTI THEFT ALARM WOULD ACTIVATE ON ITS OWN - WHILE PARKED IN GARAGE AT SHOPPING CENTERS, IN THE DRIVEWAY. THIS WAS REPORTED TO DEALER IN JUNE 2000 AND WAS TOLD IF WE CAN NOT DUPLICATE THE PROBLEM WE CAN NOT DO ANYTHING ABOUT IT. DURING 2001 AND 2002 THE PROBLEM WORSENED OFTEN GOING OFF 5 TO 6 TIMES PER DAY. HATFIELD IS NO LONGER IN BUSINESS SO CAR WAS TAKEN TO KRIEGER FORD ON SAWMILL BLVD. IN COLUMBUS, OHIO. THEY HAD THE CAR FOR 4 DAYS AND THE ALARM DID NOT ACTIVATE SO "CAN'T DUPLICATE SO CAN'T DO ANYTHING ABOUT IT." WE PICKED THE CAR UP AND 4 TIMES THAT DAY THE ALARM ACTIVATED ON ITS OWN. SO, I CALLED RON RUSH MOTORS ON MORSE ROAD AND THEY HAD HEARD OF THE PROBLEM SO TOOK THE CAR THERE THE FIRST PART OF JULY. THEY HAD THE CAR FOR 2 WEEKS AND FINALLY FOUND THE PROBLEM IN THE STEERING COLUMN TO THE TUNE OF $270. I FEEL THAT THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF A FORD DEALER WHILE THE CAR WAS COVERED WITH WARRANTY AND I SHOULD NOT BE RESPONSIBLE FOR THE CHARGE. I HAVE BEEN IN CONTACT WITH THE LINCOLN CUSTOMER RELATIONS DEPARTMENT TO NO AVAIL. I WAS TOLD "THE DISTRICT MANAGER MADE THE DECISION NOT TO PAY AND I HAVE NO RECOURSE." I TRIED REPEATEDLY TO TALK TO THE DISTRICT MANAGER AND I CANNOT GET THIS NUMBER. NOW TO THE QUESTION OF MIRRORS: THE RIGHT EXTERIOR MIRROR WILL NOT MOVE UP AND DOWN AND THE INTERIOR REAR VIEW MIRROR IS DARK GRAY AT THE TOP. THIS HAPPENED IN JULY 2002. I PARKED THE CAR IN THE GARAGE AND THE NEXT MORNING THE MIRROR WAS THE DARK GRAY AND FULL OF BUBBLES. I FEEL THIS CREATES A DANGEROUS DRIVING SITUATION. THE PRICE QUOTED TO FIX THIS MIRROR IS $570. ONCE AGAIN I CONTACTED CUSTOMER RELATIONS TO NO AVAIL. I DO NOT FEEL A CAR WITH ONLY 36,000 MILES SHOULD BE HAVING ALL THESE PROBLEMS. ALSO, IT HAS TAKEN ME A YEAR TO GET THE AC WORKING AND WE HAVE HAD THE CAR BACK ONLY ONE AND HALF MONTHS SINCE REPAIR AND ONCE AGAIN IT IS THROWING WARM AIR.*AK

WHILE DRIVING, NOTICED SMOKE COMING FROM UNDER THE HOOD. DRIVER PULLED OVER/ POPPED HOOD, AND SAW WIRES BURNING. DRIVER FELT THIS WAS UNSAFE BECAUSE THERE WAS NO SMOKE COMING FROM UNDERHOOD. *AK *YH

OCCASIONALY BRAKES ERRATICALLT DON'T WORK-REQUIRES CONSTANT PRESSURE-ACCOMPANIED BY A LOAD THUD.*AK

LIQUID FILLED REAR VIEW MIRROR HAS BECOME SO DISTORTED YOU CANNOT SEE OUT OF IT.

ENGINE STALLS DURING DRIVING. STALLING OCCURRED 2 TIMES; 1ST WHEN LEAVING A PARKING SPACE IN A PARKING LOT, 2ND WHILE DRIVING IN TRAFFIC ON THE FREEWAY. AFTER THE STALL OCCURS, ENGINE CRACKS/NO START. LET SIT FOR 3-5 MINUTES AND ENGINE WILL START AND THE AUTO FUNCTIONS NORMALLY. ENGINE ACTS SIMILAR TO RUNNING OUT OF GAS OR MISFIRES CAUSING AN ABRUPT JOLT AND DIES. *AK

CONSUMER HAD FOUND BIG BUBBLES ON SIDE OF TIRES. FIRST, ON RIGHT REAR TIRE, AND CURRENTLY WAS HAPPENING ON OTHER TIRES. CONSUMER DID NOT KNOW WHY IT WAS HAPPENING. PLEASE PROVIDE MORE INFORMATION.*AK CONSUMER REPLACED TWO VOGUE TIRES WITHIN 4 TO 5 WEEKS AND FEELS THE OTHER TWO TIRES MAY FAIL, THE CONSUMER IS REQUESTING COMPENSATION FOR ALL FOUR TIRES, VOGUE TIRES, P255 60R16. NLM

INTERMITTENTLY WHEN APPLYING BRAKES THE VEHICLE WILL ACCELERATE SUDDENLY AND WITHOUT WARNING. DEALER HAS INSPECTED AND REPAIRED VEHICLE. HOWEVER, VEHICLE HAS SINCE ACCELERATED AND COLLIDED INTO ANOTHER VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

A MUSKY ODOR WAS COMING THROUGH VENTILATION SYSTEM WITHIN MINUTES AFTER STARTING VEHICLE. VEHICLE BEEN INTO DEALER SHOP ON FOUR OCCASIONS, AND UNABLE TO CORRECT THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK