2001 LINCOLN LS Complaints

ROAD WHEEL LUG NUT DESIGN USED ON CERTAIN MY2001 LINCOLN LS SEDANS IS DIMENSIONALLY UNSTABLE, GROWING IN SIZE OVER TIME AND MAKING IT IMPOSSIBLE TO REMOVE AND/OR SECURE WITH THE CORRECT WHEEL BRACE OR SOCKET TOOL. FOLLOWING A PUNCTURE AND SUBSEQUENT REPLACEMENT OF 4 TIRES ON MY VEHICLE DUE TO NORMAL WEAR, ALL 20 NUTS ALSO HAD TO BE REPLACED AS THEY COULD ONLY BE REMOVED BY FORCE. DEALER INFORMED ME THAT TSB EXISTS FOR THIS ISSUE, BUT NO FORMAL RECALL. NOTE: 1 SAMPLE OF DEFECTIVE NUT AVAILABLE UPON REQUEST. *JB

OVER THE PAST 13 MONTHS, WE HAD HAD A TOTAL OF SIX VERY LOW OR FLAT TIRES, INCLUDING ONE BLOWOUT ON AN INTERSTATE. NO DEFECTS WERE FOUND IN THE TIRES (PUNCTURES). WITH THE EXCEPTION OF THE BLOWOUT, ALL TIRES WERE ABLE TO BE REINFLATED. WE HAVE BEEN TOLD BY TWO SOURCES (A FORD DEALERSHIP AND A TIRE DEALERSHIP) THAT THERE IS A KNOWN PROBLEM WITH ALLOY WHEELS THAT CAUSES THE TIRE SEAL TO BREAK. THERE HAVE BEEN NO INJURIES TO-DATE, BUT THE FREQUENCY WITH WHICH THIS IS HAPPENING IS A CONCERN. THE LAST FLAT TIRE OCCURRED YESTERDAY (01/13/2004).*AK

WHEN APPLYING THE BRAKES, THE VEHICLE LURCHED FORWARD. AS A RESULT, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE . NO IMPACT WAS REPORTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

INTERMITTENTLY WINDSHIELD WIPERS STOPPED WORKING. DEALER REPLACED THE WINDSHIELD WIPER MOTOR. ALSO, THE NEW MOTOR MALFUNCTIONED. MANUFACTURER WAS INFORMED OF THE PROBLEM. *AK

WHILE BACKING OUT OF DRIVEWAY AND WITHOUT PRIOR WARNING VEHICLE SUDDENLY ACCELERATED. BOTH FEET WERE ON THE BRAKE PEDAL BUT VEHICLE CONTINUED TO RUN. *AK THE TIRES WERE SPINNING WHILE THE BRAKE WAS APPLIED. MECHANIC CHECKED FOR PEDAL BINDING AND RAN ALL SELF TEST. THERE WERE NO TROUBLE CODES STORED IN THE COMPUTER SYSTEM. THE VEHICLE WAS ROAD TESTED IN WARM AND COLD CONDITIONS. THE TECHNICIAN DETERMINED THAT EVERYTHING WAS WORKING ACCORDING TO MANUFACTURERS SPECIFICATIONS. THE PASSENGER SIDE HEADLAMP HAD WATER INSIDE IT. THE DEALER REPLACED THE HEADLAMP ASSEMBLY. *PH *NLM

WHILE DRIVING THE HEAD LIGHTS WENT OUT WITHOUT WARNING. *NLM THE SEAT BELTS WOULD BIND AND DID NOT RETRACT, THE WINDSHIELD CRACKED (ACROSS) DUE TO STRESS AND WAS REPLACED, THE VEHICLE LOCK SYSTEM WAS REPLACED TWICE, THE FRONT HEADLAMP WAS REPLACED TWICE DUE TO CONDENSATION, AND THE WINDSHIELD WIPER SYSTEM FAILED AND WAS REPLACED AS WELL. *SCC *JB

THE SIDE AIR BAG DEPLOYED PREMATURELY WITHOUT VEHICLE BEING IN AN ACCIDENT. *AK *SCC *JB

ON GOING PROBLEM WITH THE BRAKE PEDAL GOING TO THE FLOOR AND SQUEAKING WHEN BRAKING. VEHICLE BEEN TO THE DEALER ON SEVERAL SEPARATE OCCASIONS. THEY TURN THE FRONT ROTORS TWICE ON TWO SEPARATE OCCASION WHICH THE PROBLEM HAD RECURRED AND NOW THE FRONT ROTORS NEED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS ISSUE AND FILL OUT THE REMAINING QUESTIONNAIRE. *PH

: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. I TOOK MY CAR INTO VELDE LINCOLN MERCURY IN PEORIA, ILL. 7/11/03 AND TOLD THEM THAT MY CAR WAS FISH TAILING IN THE FRONT. THEY TOLD ME I NEEDED NEW TIRES, THEY DID NOT TELL ME THAT ANYTHING ELSE WAS WRONG WITH THE CAR.I WAS GETTING NEW TIRES AND THE PLACE WHERE I PUT THE TIRES ON TOLD ME THAT THE LOWER BALL JOINT WAS LOOSE. THEY TIGHTENED IT UP, I HAD AN APPOINTMENT IN TWO DAYS WITH LINCOLN IN SPRINGFIELD, ILL. TO GET IT LOOKED AT. THE NEXT NIGHT THE BALL JOINT BROKE WHILE I WAS GOING 50 MILES AN HOUR. I REINJURED MY BACK.*AK

MY HEADLIGHTS FILL UP WITH WATER WHENEVER ANY WATER IS PRESENT. IF IT RAINS OR I WASH THE CAR BOTH HEADLIGHTS LEAK WATER IN THE ASSEMBLY. I HAVE HAD AS MUCH AS 1/2" OF WATER IN THE HEADLIGHT ASSEMBLIES. I HAVE TO REMOVE THE ASSEMBLIES AND DRAIN THE WATER THROUGH THE BULB SOCKET HOLES THEN REINSTALL THEM. THIS IS A SAFETY PROBLEM AND SOMEONE IS GOING TO HAVE AN ACCIDENT BECAUSE OF THIS. THERE IS A POSSIBLITY OF SOMEONE HAVING WATER IN THE LIGHT ASSEMBLIES AND WHILE DRIVING AT NIGHT THEY COULD HIT A BUMP AND CAUSE THE HEADLIGHTS TO FAIL BECAUSE OF THE WATER SPLASHING ON THE BULBS AND BURNING OUT, I HAD THIS EXPERIENCE, WITH ONE BULB. SOMEONE IS GOING TO A FATAL CRASH BECAUSE OF THIS, IT'S JUST A MATTER OF TIME. LINCOLN CUSTOMER SERVICE CENTER IS NOT CONCERNED ABOUT THE PROBLEM AND TOLD ME TO PAY TO HAVE THEIR POOR DESIGN REPLACED WITH NEW LENSES AS RECOMMENDED BY MY DEALER.*AK