1995 LINCOLN MARK VIII Complaints

EXTREMELY DIFFICULT TO SEE WITH LOW BEAMS - HAVE TO USE HIGH BEAMS TO SEE FAIRLY WELL.*AK

HORRIBLE VISION WHILE DRIVING AT NIGHT. REQUEST A FACTORY UPGRADE TO THE '1996 LIGHT SYSTEM.*AK

BOTH FRONT HEADLAMP ASSEMBLIES HAVE DETERIORATED TO THE POINT WHERE THE CAR WILL NOT PASS STATE INSPECTION, AND ALSO THE LIGHTS ARE SO DULL YOU CAN NOT SEE THE ROAD AT NIGHT. I HAVE BEEN USING MY HIGH BEAMS AT NIGHT FOR SEVERAL WEEKS AND THEY ARE SO DULL NO ONE KNOWS THAT THEY ARE THE HIGH BEAMS. THE DEALERSHIP REPLACED THE BULBS WITH NEW ONES AND PERFORMANCE DID NOT IMPROVE. THERE WAS NO INCREASE IN BRIGHTNESS IN THE HEADLAMPS. IT LOOKS LIKE THE OPACITY OF THE PLASTIC LENS HAS CLOUDED OR CHANGED AND WILL NOT LET LIGHT THROUGH. THE ENTIRE ASSEMBLY HAS TO BE REPLACED AT A COST OF $550. THE DEALER HAS TOLD ME THAT THESE HEADLAMPS HAVE FAILED IN OTHER LINCOLNS AND BEEN REPLACED AT THE DEALERSHIP. THIS IS ONLY A SMALL TOWN, I WONDER HOW MANY OF THESE HAVE FAILED ACROSS THE COUNTRY. I BELIEVE THIS IS A SAFETY DESIGN FLAW. THIS CAR HAS NEVER BEEN IN A COLLISION TO CAUSE THE DETERIORATION. LINCOLN HAS BEEN CONTACTED AND HAS NO DETAILS THAT THEY WOULD TELL ME ON THE FAILURE OF THE HEADLAMPS. I HAVE PREVIOUSLY REPORTED THIS TO YOU SEVERAL DAYS AGO AND HAD NOT RECEIVED ANY NOTICE THAT YOU HAD RECEIVED THE INFORMATION. THANK-YOU FOR LOOKING INTO THIS MATTER.

THE LOW BEAM HEADLIGHTS ON THIS CAR HAVE BEEN INADEQUATE FROM DAY ONE. VISIBILITY IS EXTREMELY LIMITED, AND LARGE SUMS OF MONEY HAVE BEEN SPENT TO TRY AND REMEDY THE SITUATION TO NO AVAIL. THE SQUAT DESIGN OF THE LAMPS REDUCES THE AVAILABLE SIZE OF THE REFLECTOR. THEN, THE CLOSE PROXIMITY OF THE BULB TO THE REFLECTOR CAUSES THE REFLECTIVE COATING TO COOK AND BURN OFF. I HAVE HAD SEVERAL CLOSE CALLS WHEN DRIVING THIS CAR AT NIGHT, AND AVOID DOING SO ANYMORE. LINCOLN IS AWARE OF THIS PROBLEM, BUT HAS DONE NOTHING TO RESOLVE IT.

THE LOW BEAM HEADLAMPS ON THESE VEHICLES ARE INADEQUATE. IN MY 35 YEARS OF DRIVING, I HAVE NEVER EXPERIENCED A VEHICLE WITH SUCH POOR HEADLIGHTS. EVERY MK VIII OWNER I KNOW HAS THE SAME COMPLAINT. I DON'T BELIEVE THESE HEADLAMPS PROVIDE THE MINIMUM AMOUNT OF LUMENS REQUIRED BY THE DOT.

HEADLAMPS ARE OF INFERIOR DESIGN AND UNSAFE FOR NIGHT TIME DRIVING. EXTEMELY LOW LIGHT OUTPUT AT NIGHT MAKING IT AN UNSAFE VEHICLE TO BE DRIVEN AT NIGHT ! BRAKE ROTORS HAVE EXTEMELY POOR DESIGN AND ARE NOT MANUFACTURED THICK ENOUGH TO WITHSTAND NORMAL USAGE AND HEAT. WARPAGE WITHIN 5,000K MILES ON EVERY NEW FACTORY ROTOR. DEFINITELY UNSAFE ROTORS.

WHILE TRAVELING AT HIGHWAY SPEED OF 70-75 MPH WITH CRUISE CONTROL ENGAGED, WAS UNABLE TO DISENGAGE CRUISE CONTROL. WHEN NEEDED, WILL NOT RESPOND TO BRAKES OR CRUISE CONTROL SWITCH. VEHICLE WAS SHIFTED INTO NEUTRAL AND IGNITION SWITCH OFF TO GAIN CONTROL. DEALER WAS NOTIFIED. *AK

THE DOOR HANDLE (OUTSIDE) BROKE, CONSEQUENTLY DOOR COULD NOT BE OPENED FROM OUTSIDE. NOT MORE THAN IRRITATING UNTIL TALKED TO DEALER. PARTS APPARTMENT STATED "ALMOST NEVER HAPPENED" HOWEVER A PERSON IN BODY SHOP TOLD ME THEY DID NOTHING BUT "PAINT NEW DOOR HANDLES." AFTER EXAMINING HANDLE IT`S PRETTY OBVIOUS THIS WILL BREAK EASY. IF DRIVER IS LEFT INSIDE AFTER AN ACCIDENT AND UNABLE TO OPEN DOOR FROM INSIDE AND SOMONE IS USING EVEN SLIGHT FORCE ON OUTSIDE HANDLE IT WILL BREAK LEAVING PERSON INSIDE TO HIS OWN. IF FIRE I DOUBT THEY CAN GET HIM OUT. THE DOOR HANDLE IS JUST A PIECE OF S... AND THERE IS NO DOUBT IN MY MIND THAT LINCOLN IS TRYING TO COVER IT UP SINCE PARTS DEPARTMENT WAS FLATLY LYING. CHECK TO SEE HOW MANY DOOR HANDLES LINCOLN HAS SOLD/REPLACED.

DOOR IS HANGING ABOUT IS HALF OF AN INCH , STRICKER PLATE WILL NOT ALLOW DOOR TO CLOSE . *AK

VIBRATION PROBLEM HAS EXISTED FOR LIFE OF VEHICLE. SEVERAL TSB'S BUT STILL NO RESOLUTION. REQUEST ASSTANCE IN LOOKING INTO THE MATTER. PLEASE ADVISE ON WHAT STEPS I NEED TO TAKE.