2011 LINCOLN MKS Complaints

WHEN PULLING INTO A PARKING SPOT GOING UNDER 5 MPH AND COMING TO A STOP, THE CAR SURGED FORWARD JUMPING THE SIDEWALK AND CRASHING INTO A CEMENT PATIO TABLE AND BENCH. SMOKE APPEARED AND RADIATOR FLUID WAS LEAKING.

STEERING IS HARD TO CONTROL. TOOK IT TO AUTO REPAIR, GAVE ME CODES THAT MATCH RECALL CODES. TECHNITION SAID THE WHOLE POWER STEERING SYSTEM MUST BE REPLACED

I WAS DRIVING DOWN THE INTERSTATE AT 70MPH AND THE POWER STEERING WENT COMPLETELY OUT. A MESSAGE POPPED UP ON THE DASH STATING "SERVICE POWER STEERING NOW". I WAS UNABLE TO MOVE THE VEHICLE OFF OF THE INTERSTATE. I SAW A RECALL FOR THIS ISSUE FOR THE YEAR MAKE AND MODEL OF THIS VEHICLE BUT AM ENRAGED THAT WHEN I CHECK THE VIN IT COMES UP WITH NO RECALL. OBVIOUSLY THERE IS AN ISSUE WITH THE PRODUCT AND WILL NOT BE COVERED ON THE CURRENT RECALL. THIS REPAIR ROUGHLY WILL COST 2200.00 DOLLARS PER THE LOCAL DEALER.

VEHICLE PARKED AT RESTAURANT, WHEN CAME BACK OUT THE DOORS WERE UNLOCKED, THE WINDOWS WERE DOWN AND THE SUNROOF WAS OPEN. THIS HAS HAPPENED THREE DIFFERENT TIMES.

TL* THE CONTACT OWNS A 2011 LINCOLN MKS. WHILE PULLING OUT OF A PARKING LOT AT 20 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY AND THE DRIVER SIDE DOOR OPEN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.

RECENTLY, THIS CAR STARTED INTERMITTENTLY DISPLAYING THE "POWER STEERING ASSIST FAULT" CODE AND AT THE SAME TIME THE STEERING WOULD SEIZE UP WHEN IN MOTION. THIS HAS NOW HAPPENED TWICE WITHIN THE LAST 2 WEEKS. ON INVESTIGATION, 2011 LINCOLN MKS VEHICLES WITH THE 3.5L GTDI ENGINE (MY VEHICLE) WERE SUPPOSED TO BE COVERED BY RECALL 15S18 WHICH ADDRESSES THIS EXACT SAFETY SITUATION. WHEN I CALLED BOTH THE FORD DEALER AND THE FORD CUSTOMER SERVICE LINE, THEY INDICATED THIS VIN IS NOT COVERED AND THAT THEY COULD DO A DIAGNOSTIC CHECK AT THE DEALERSHIP BUT UNDER NO CIRCUMSTANCES WOULD IT BE COVERED (TRANSLATION--I GET TO PAY FOR ANY REPAIR). IT IS CLEARLY NOT SAFE TO DRIVE. HOW CAN FORD JUSTIFY NOT COVERING THIS CAR WHEN THE RECALL WAS QUITE LARGE IN SCOPE AND CARS OF THE SAME YEAR, SAME MODEL, SAME ENGINE WERE SPECIFIED IN THE RECALL? THANKS! *TR

TAKATA RECALL: I RECEIVED A NOTICE THAT MY CAR IS INVOLVED IN THE MASSIVE TAKATA RECALL A COUPLE OF MONTHS AGO, AND HERE IT IS SEPTEMBER, AND I HAVEN'T BEEN CONTACTED TO GET THIS CORRECTED. THE RISK OF METAL FRAGMENTS HITTING A PASSENGER IS UNSETTLING TO SAY THE LEAST. WHY IS THIS TAKING SO LONG TO GET RECTIFIED? GOD FORBID I AM INVOLVED IN A FRONT END COLLISION WITH A PASSENGER. PLEASE ADVISE AS TO WHEN I CAN EXPECT THIS TO BE RESOLVED. THANKS

TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

POWER STEERING RANDOMLY LOCKS AND UNLOCKS ITS SELF, CAUSING THE VEHICLE TO PULL TO THE LEFT AND DISPLAYING DIFFICULTY TO STEER WHEEL TO THE RIGHT OR STRAIGHT AHEAD. BRAKES SEEM TO LOCK OR SLIP IN CERTAIN ENVIROMENTS AT MODERATE SPEEDS.

2011 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO POWER STEERING LOCKING UP PERIODICALLY. *TGW THE CONSUMER STATED THE POWER STEERING ISSUE, OCCURRED AT START UP. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB