2014 LINCOLN MKT Complaints

FRONT ROOF GLASS PANEL EXPLODING FOR NO APPARENT REASON WHILE DRIVING ON HIGHWAY WITH NO CARS OR BRIDGES AROUND ME. SHARDS AND PIECES OF BROKEN GLASS HITTING ME AND PASSENGER. SAFETY ISSUE AND HAS HAPPENED TO HUNDREDS OF PEOPLE AND LINCOLN/FORD WILL NOT STAND BEHIND LACK OF WORKMANSHIP OR DESIGN FLAW. THEY WANT $1800 TO REPAIR.

LINCOLN MKT 2014 HAS STALLED THREE TIMES. I HAVE ALWAYS TAKEN IT TO A DEALER FOR REGULAR MAINTENANCE AND REPAIR. IT HAS NOT EVEN BEEN TWO WEEKS SINCE THE CAR CAME BACK AFTER A 1 MONTH OF REPAIR FROM THE DEALER THAT MY CAR DOES NOT START. I CALLED ROADSIDE ASSISTANCE, THEY GAVE A BOOST WHICH MADE THE CAR START BUT AFTER LEAVING THE ENGINE RUNNING FOR 1 HOUR AND TURNING IT OFF, THIS CAR DOES NOT START! LINCOLNS MKT HAS SERIOUS CAR DEFECTS THAT EVEN THEIR TRAINED MECHANICS DON'T SEEM TO RESOLVE THE PROBLEMS THIS CAR HAS GIVEN ME. I BOUGHT THIS CAR BRAND NEW AND SINCE 2014 CAR IS UNDER 100000MILES AND HAS STALLED THREE TIMES! FYI THE DEALER CHANGED MY CAR BATTERY AND IT HAS NOT EVEN BEEN A YEAR WITH A NEW BATTERY!!! *TR

I HEARD ABOUT A RECALL OF CERTAIN LINCOLN MKT'S WITH THE ECOBOOST ENGINE BACK IN AUGUST. THERE WAS MENTION THAT THERE WAS A PROBLEM WITH THE FUEL INJECTOR AND THAT THE CAR COULD POTENTIALLY STALL. I PROMPTLY MADE AN APPOINTMENT TO TAKE MY CAR INTO THE DEALERSHIP. WHEN THERE, THEY TOLD ME THEY DIDN'T HAVE THE PARTS AND HAD NO IDEA WHAT TO EVEN ORDER; THAT I SHOULD WAIT FOR A NOTICE FROM FORD/LINCOLN. I DID RECEIVE A LETTER A COUPLE WEEKS AGO BUT IT SAID TO WAIT UNTIL THE DEALERSHIP CONTACTS ME THAT THEY HAVE PARTS OR CONTACT THEM IF MY CAR SHOWS "SYMPTOMS", WHICHEVER OCCURS FIRST. ON SATURDAY, MY CAR LITERALLY STOPPED WORKING WITH NOT MORE THAN A 2 MINUTE WARNING. I HAD BEEN DRIVING IT ON ERRANDS. I STOPPED AT A FRIENDS'S HOUSE OF ABOUT 15 MINUTES. I HAD TURNED THE CAR OFF. WHEN I LEFT MY FRIEND'S HOUSE, I WAS DRIVING DOWN A RESIDENTIAL STREET-25 MPH. SUDDENLY, THE CAR FELT FUNNY. IT WAS HESITATING. I THOUGHT IT WAS IN THE WRONG GEAR. I LOOKED DOWN, SAW IT WASN'T AND W/IN A MINUTE, THE CAR WAS DEAD. THE ENGINE WAS STILL RUNNING BUT THE CAR WOULDN'T MOVE FORWARD OR BACKWARD. OVER THE NEXT 1.75 HOURS AS I WAITED FOR LINCOLN ROADSIDE ASSISTANCE, I TRIED TO START THE CAR. IT WOULD START BUT IMMEDIATELY STALL OUT. THE ELECTRICAL WAS STILL WORKING. HAD I BEEN ON A HIGHWAY OR MAIN ROAD WITH A FAST MOVING CAR OR TRUCK BEHIND ME, I'D BE EITHER DEAD OR FOREVER DISABLED. THESE CARS NEED TO BE OFF THE ROAD!

TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER FOUR ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,900.

WHILE PARKED IN FRONT OF A HOTEL FOR ABOUT 10 MINUTES WITH THE ENGINE RUNNING AND THE WINDOWS UP, THE FORWARD HALF OF THE GLASS ROOF EXPLODED OUTWARD WITH A LOUD BANG. LUCKILY, THE SUNSHADE WAS CLOSED SO NO GLASS FELL DIRECTLY THE PASSENGER. THERE WAS NO IMPACT, NO EXTREME TEMPERATURE, ABSOLUTELY NOTHING THAT WOULD CAUSE THIS TO OCCUR... DATE OF OCCURRENCE: 3/31/2016 TIME OF OCCURRENCE: 7:18AM TEMPERATURE AT THE TIME IT HAPPENED: 50 DEGREES FAHRENHEIT PHYSICAL LOCATION: KENT STATE UNIVERSITY HOTEL, 215 S. DEPYSTER ST, KENT, OH AFTER SEARCHING THE INTERNET, I FOUND SO MANY PEOPLE THAT HAVE EXPERIENCED SIMILAR BREAKAGE... INDICATES THAT THERE HAS TO BE A DEFECT IN THE DESIGN OR POSSIBLY THE TEMPERING OF THE GLASS ITSELF. WHILE THERE WAS NO DANGER IN MY SITUATION, IT IS EASY TO SEE HOW THIS COULD CAUSE AN ACCIDENT IF IT OCCURRED UNDER DIFFERENT CIRCUMSTANCES. I FEEL THIS DEFINITELY NEEDS TO BE ADDRESSED WITH THE MANUFACTURER.

TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTROL ARM FAILED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT OF LOSING CONTROL OF THE VEHICLE, THE PASSENGER SIDE OF THE VEHICLE SUSTAINED DAMAGE. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSIS HOWEVER DETAILS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.

TO START WE HAVE 5 OTHER LINCOLN MKTS WITH THE SAME CONCERN IN THE LAST 18 MONTHS, 4 WHICH WERE COVERED UNDER BASE WARRANTY. THE GLASS ROOF DURING WHAT SEEMS TO BE TEMPERATURE CHANGES POPS. THIS TIME LINCOLN WILL NOT COVER THIS EVEN THOUGH IT ONLY HAS 25,000 MILES ON IT. I WENT THROUGH REGULAR FORD CHANNELS AND THEY REFUSED FULL COVERAGE. AFTER SOME RESEARCH I FOUND THEY HAVE HAD PROBLEMS WITH OTHER VEHICLES AS WELL . THE CONDITIONS AT THE TIME THE ROOF POPPED . CAR WAS PARKED DURING DAY AND THROUGH THE NIGHT IN A SECURED LIT CAMERA MONITORED PARKING LOT. THE NEXT MORNING ROOF WAS SHATTERED.

WHILE TRAVELING ON THE INTERSTATE, MOON ROOF SPONTANEOUSLY CRACKED/SHATTERED. ROAD CONDITIONS WERE CLEAR, THERE WAS NO DEBRIS IN THE AREA. DRIVER AND PASSENGER STATED THEY HEARD A LOUD "BOOM." THE DRIVER IMMEDIATELY INSPECTED THE VEHICLE AND FOUND A SMALL BREAK IN THE GLASS DIRECTLY ABOVE THE DRIVER'S SEAT. THE GLASS CONTINUED TO CRACK/SHATTER AS TRANSPORTED TO THE SHOP FOR REPAIR/REPLACEMENT.

CAR WAS PARKED IN OUR LOT, ALL OF A SUDDEN AN EMPLOYEE HEARD A LOUD NOISE FROM CAR, NO ONE WAS AROUND THE CAR, WHEN THE EMPLOYEE WALKED OVER THE ROOF WAS SHATTERED. THIS IS CAR NUMBER 307, WE ARE A LIVERY COMPANY AND THIS IS CAR 3 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR

SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 343, WE ARE A LIVERY COMPANY AND THIS IS CAR 2 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR