2010 LINCOLN MKX Complaints

TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND OTHER GAUGES BECAME INOPERATIVE FOR A BRIEF MOMENT. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. ....UPDATED 10-27-15 *BF THE CONSUMER STATED THE PROBLEM WAS THE ELECTRIC THROTTLE BODY. THE CONSUMER HAD TO PAY OUT OF POCKET, FOR THE REPAIRS. UPDATED 11/03/15.*JB

THE DRIVERS AND PASSENGER SEATS TILT BACKWARDS DURING ACCELERATION (USUALLY HARD START). THE SEATS WOULD ALSO TILT FORWARD ON HARD BRAKING. AFTER SOME RESEARCH ONLINE, I FOUND A LOT OF FORD AND LINCOLN OWNERS COMPLAINING ABOUT THE ISSUE ON BOTH LOW AND HIGH MILEAGE CARS. IT SEEMS TO BE A COMMON PROBLEM ON ALL LINCON MKX AND FORD EDGE. IT SEEMS FROM THE COMMENTS ON VARIOUS ONLINE FORUMS THE PROBLEM IS MORE COMMON IN CARS WITH POWER SEATS. I AM AFRAID THAT WITH THE "PLAY" IN THE SEAT TRACKS, THE CAR WOULD BECOME UNSAFE DURING AN ACCIDENT. IT SEEMS SOME FORD DEALERSHIP ARE AWARE OF THIS ISSUE ALREADY AND CONSIDER IT "NORMAL" BEHAVIOR, SOME ARE FIXING IT UNDER WARRANTY. OWNERS WITH NO WARRANTY ARE EXPOSED TO POTENTIALLY DANGEROUS DEFECT OF THE VEHICLE.

MY WIFE WAS DRIVING TO WORK AND TRIED TO APPLY BRAKES AND PEDAL WENT TO THE FLOOR, SHE WAS A SUFFICIENT DISTANCE AWAY FROM THE OTHER CAR TO AVOID AN ACCIDENT. *TR

UPON MORNING START UP, THERE IS A HIGH PITCH WHISTLING SOUND WHICH LASTS APX THE FIRST 15 MINUTES OF DRIVING TIME.IT CAN BE HEARD INSIDE & OUTSIDE THE CAR & WITH THE RADIO ON OR OFF.I HAVE COMPLAINED SINCE ABOUT FEB 2014 ABOUT THIS SOUND WHILE THE CAR WAS STILL UNDER ITS BUMPER TO BUMPER WARRANTY.I REQUESTED EACH TIME THAT THE DEALERSHIP HAVE A FEMALE LISTEN FOR THE NOISE AND THEY DID NOT DO THAT.IT IS A KNOWN FACT THAN MEN LOSE THEIR HEARING IN THE HIGH FREQUENCIES THE DEALERSHIP PERFORMING MY INITIAL MAINTENANCE DID NOT NOTE THIS ISSUE ON THE REPAIR ORDER, ALTHOUGH I REPORTED IT TO THEM SEVERAL TIMES.THE SECOND DEALERSHIP HAD A FEMALE EMPLOYEE LISTEN FOR IT; SHE WAS ABLE TO HEAR AND POINT OUT THE SOUND TO THE SERVICE ADVISOR WHO THEN DID HEAR THE SOUND.THEY ARE NOT CERTAIN, BUT BELIEVE THAT THE SOUND IS COMING FROM THE FUEL PUMP INSIDE THE FUEL TANK. SINCE THIS IS NOT LOOKED UPON AS A FAILURE, ONLY A NUISANCE, I AM TOLD IT IS NOT COVERED BY MY EXTENDED WARRANTY AND FRANKLY, I FEEL IT SHOULD HAVE BEEN RESOLVED UNDER MY BUMPER TO BUMPER WARRANTY! I FOUND THIS EXACT COMPLAINT IN TWO YOU TUBE VIDEO RE: 2008 FORD EDGE HTTPS://WWW.YOUTUBE.COM/WATCH?V=ROCO7_TGJHG AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=HQCUNSY1ENC .ACCORDING THE TO PERSON WHO POSTED THESE 2 VIDEOS, HIS DEALERSHIP COULD NOT IDENTIFY/FIX THE PROBLEM, SO HE SOLD HIS 2008 FORD EDGE. IN MY OPINION, THIS IS NOT A "NORMAL" OR ACCEPTABLE SOUND TO LISTEN TO EACH MORNING AT START UP. I FEEL THIS SOUND IS ACTUALLY DAMAGING MY HEARING SINCE I AM EXPOSED TO IT FOR SO LONG EACH DAY. CONTINUAL SOUNDS LIKE THIS ARE NOT HEALTHY FOR THE EARS! SINCE IT IS AGAINST THE LAW, I CANNOT DRIVE WITH EARPLUGS TO MINIMIZE THE DAMAGE TO MY HEARING. THIS IS THE 3RD ISSUE I AM REPORTING REGARDING THIS VEHICLE. THE OTHER TWO REGARD THE EMERGENCY BRAKE AND THE DRIVER'S SEAT INTERMITTENTLY ROCKING WHILE DRIVING. *TR

CAR WAS PUT INTO PARK (ON A SLIGHT SLOPE), THEN PARKING/EMERGENCY BRAKE WAS APPLIED. BRAKE DID NOT HOLD AND ROLLED 10 - 12 INCHES INTO ANOTHER PARKED CAR. WHAT GOOD IS AN EMERGENCY/PARKING BRAKE IF IT TAKES THAT LONG TO ENGAGE? LUCKILY I PRESSED THE REGULAR BRAKE AND BACKED THE CAR UP FURTHER BEFORE PUTTING AGAIN INTO PARK AND APPLYING THE PARKING/EMERGENCY BRAKE. THIS IS THE SECOND TIME THIS HAS HAPPENED. IN BOTH CASES, THE LINCOLN PUSHED INTO THE OTHER CAR'S BUMPERS ALLOWING ME TO SEE THE OTHER CAR MOVE BASED UPON THE PRESSURE EXERTED BY THE LINCOLN. FORTUNATELY, NONE OF THE BUMPER'S WERE DAMAGED. I WILL ALSO BE REPORTING ANOTHER 2 PROBLEMS WITH THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND AFTER MAKING A LOUD SOUND THE PEDAL WOULD SINK INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE APPROPRIATE REPAIRS WERE MADE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,193.

THE VEHICLE WAS IN OUR GARAGE WITH THE DOOR CLOSED AND THE REAR HATCH WINDOW SHATTERED. THE WINDOW IS COMPLETELY SHATTERED WITH TWO SOFTBALL SIZED HOLES WHERE THE GLASS WAS BLOWN OUT ONTO THE GARAGE FLOOR. NO ONE WAS IN THE CAR NOR THE GARAGE WHEN THIS HAPPENED AND THERE WERE NO ITEMS IN THE CAR THAT COULD HAVE CAUSED THE DAMAGE. WE HAVE NOT MOVED THE VEHICLE HOPING LINCOLN WOULD CARE ENOUGH TO COME AND SEE WHAT HAS HAPPENED. THEY TOLD US THEY WOULD NOT SEND ANYONE TO VIEW THE WINDOW. THE CONCERN IS THAT THIS IS A SAFETY ISSUE THAT COULD POSSIBLY INJURE A PASSENGER. THIS REPORT IS PROVIDE EVIDENCE OF OUR EXPERIENCE. *TR

I AM NOT SURE IF THIS IS THE RIGHT PLACE TO PRESENT THIS ISSUE, BUT WILL EXPLAIN MY CONCERN HERE. I HAVE AN ISSUE WITH THE LOCATION OF THE DRIVER'S SEAT LOCATION IN MY LINCOLN MKX. I AM 6'2" TALL AND HAVE LONG LEGS. I HAVE HAD A KNEE REPLACEMENT WHICH LEFT ME WITH REDUCED RANGE OF MOTION IN MY LEG. MY ISSUE IS THAT I CANNOT STRAIGHTEN MY LEG OUT ENOUGH TO BE COMFORTABLE WHILE DRIVING DUE TO THE LIMITED REARWARD MOTION OF THE SEAT. IN SPEAKING WITH THE SERVICE MANAGER AT THE DEALER WHERE I PURCHASED THE VEHICLE, HE SUGGESTED THAT I CONTACT FORD/LINCOLN DIRECTLY. IN DOING SO, THEY ADVISED THAT CONTACT YOU PEOPLE AT THIS E-MAIL ADDRESS. IT IS MY INTENTION TO POINT OUT THIS MATTER TO YOU AND SEEK SOME ADVICE AND DIRECTION. MY PROPOSAL IS TO RAISE THE SEAT HEIGHT APPROXIMATELY 3" AND ADD A PIECE OF FLAT METAL UNDER THE SEAT TRACK WHICH COULD BE REDRILLED TO ALLOW THE SEAT TO MOVE REARWARD APPROXIMATELY 3+". THESE MODIFICATIONS WOULD USE THE SAME HOLES IN THE SEAT TRACK AND THE ATTACHMENT LOCATIONS IN THE FLOOR THAT EXIST NOW. ANY REPLACEMENT BOLTS THAT WOULD BE USED WOULD OF EQUAL GRADE OF THE ORIGINAL BOLTS. THIS MODIFICATION WOULD ALLOW ME TO SIT HIGHER AND FURTHER BACK FROM THE BRAKE AND GAS PEDALS WHILE ALLOWING MY LEG TO BE STRAIGHTER, THEREFORE MORE COMFORTABLE. I HAVE SEEN THIS TYPE OF MODIFICATION DONE ON OTHER VEHICLES AND IT WORKS. IF DONE PROPERLY IT WOULD NOT ALTER THE LEVEL OF SAFETY IN THE VEHICLE. AT THIS POINT FORD/LINCOLN WILL NOT SUPPORT THIS MODIFICATION WITHOUT MY PRESENTING THE IDEA TO YOU PEOPLE FOR YOUR SUPPORT ON THE MODIFICATION. IF YOU COULD REVIEW THIS REQUEST AND ADVISE ME ON THIS MATTER BY RETURN E-MAIL, I WOULD APPRECIATE IT. *TR