2011 LINCOLN MKX Complaints

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE, THE BRAKES FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

PROBLEMS WITH THE ELECTRONIC THROTTLE BODY (ETB). WHEN DRIVING, THERE IS AN EXTREME, SUDDEN AND DANGEROUS LOSS OF POWER. AT THE SAME TIME, FORD'S INFAMOUS "WRENCH WARNING LIGHT' FOR THIS PROBLEM COMES ON AND THE CAR ENTERS INTO THE 'LIMP HOME MODE'. THIS IS THE SAME PROBLEM THAT FORD / LINCOLN IS HAVING IN WHICH THE NHTSA HAD OPENED AN INVESTIGATION IN FEB. 2013 AFTER THOUSANDS OF FORD / LINCOLN OWNERS COMPLAINED OF THE SAME ISSUE I AM CURRENTLY HAVING, THEN CLOSED IT AFTER FORD AGREED TO 'FIX 1,600,000 CARS THAT "LIMPED HOME"'. MY RESEARCH SHOWS THAT FORD CLAIMS THAT CUSTOMER SATISFACTION PROGRAM 16B23 HAS BEEN ISSUED. HOWEVER, WHEN I CONTACTED LINCOLN HQ, THEY STATED THAT SINCE NHTSA HAS CLOSED THIS INVESTIGATION, THEY ARE NOT WILLING TO INCLUDE MY VIN WITH THIS REPORTED PROBLEM. THIS PROBLEM IS GETTING WORSE AS WELL. IT HAS HAPPENED 5 TIMES NOW AND EVERY TIME, I HAVE TO PULL OFF TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. I CALLED THE LINCOLN DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND THE SERVICE MANAGER WAS WELL AWARE OF THE PROBLEM AND STATED THAT HE FIXES THESE 'ALL THE TIME' AT $160.00 FOR THE PART, AND $400.00 FOR THE LABOR. PLEASE REOPEN THE NHTSA INVESTIGATION / CASE TO INCLUDE MY VIN IN THIS 'RECALL' OR WHATEVER FORD WANTS TO CALL IT. *TR

DRIVER SIDE DOOR AJAR SENSOR COMES ON FREQUENTLY. INTERIOR LIGHT STAYS ON WHEN THIS HAPPENS, MAKING IT DIFFICULT TO DRIVE AT NIGHT. SOMETIMES IT CAUSES THE ALARM TO GO OFF DURING THE NIGHT, WHICH IS AGGRIVATING. SUCH A NICE CAR BUT THIS IS AN EMBARRASSING PROBLEM. I JUST BOUGHT THIS CAR USED BUT THE OWNER SAID SHE HAS HAD THIS PROBLEM SEVERAL TIMES BEFORE.

2011 LINCOLN MKX - PROBLEM - INTERMITTENT "DRIVER DOOR AJAR" WARNING SHOWN ON INSTRUMENT CLUSTER - CAUSE DOME LIGHTS TO ILLUMINATE, AND REPEATED DOOR CLOSING ATTEMPTS TO END "DOOR A JAR" WARNING. WARNING HAPPENS WHEN STATIONARY AND / OR IN MOTION, RESULTING IN AN UNPLANNED STOP. IF DIVING WITH "DOOR AJAR" WARNING, DOORS WILL NOT STAY LOCKED, QUESTIONING IF DOORS ARE REALLY CLOSED. *TR

UNINTENDED ACCELERATOR FIRST HAPPENED APPROXIMATELY 18 MONTHS AGO. I TOOK MY VEHICLE TO A FORD DEALER TO HAVE A BRAKE RECALL DONE AND TOLD THEM THAT I WENT TO STOP AT A RED LIGHT AND SOMETHING MADE THE ACCELERATOR STICK FORCING ME TO JUMP A CURB AND RUN AT A HIGH SPEED THROUGH AN EMPTY LOT IN FRONT OF OUR LIBRARY AND THEN BACK OVER ANOTHER CURB AND OUT ONTO ANOTHER ROAD. I PUT BOTH FEET ON THE BRAKE AND KEPT PUSHING; IT FINALLY STOPPED. THE SERVICE DEPARTMENT TOLD ME THEY DID A DIAGNOSTIC TEST ON THE CAR AND THEY COULD NOT FIND NOTHING WRONG WITH IT. ON JULY 18, 2016 I WAS PULLING INTO A PARKING SPOT AND AS I TOOK MY FOOT OFF THE ACCELERATOR TO BRAKE AGAIN MY VEHICLE ACCELERATED BY ITSELF FORCING THE CAR TO JUMP THE CURB AND PLOW INTO A 4-FOOT HEDGE. THE CAR STOPPED ON TOP OF THE HEDGES. I AM ATTACHING A PICTURE. HAD THE CAR NOT BEEN STOPPED BY THE HEDGE ' THERE WAS AN EIGHT LANE ROAD IN FRONT OF MY CAR AND I DARE NOT THINK ABOUT WHAT WOULD HAVE HAPPENED HAD THE CAR GONE STRAIGHT INTO TRAFFIC. I DO NOT KNOW WHAT COMPONENT OR SYSTEM CREATED THIS UNSAFE RISK.

THE DOOR AJAR LIGHT STAYS ON FOR THE DRIVERS SIDE DOOR EVEN WHEN ALL DOORS ARE CLOSED. THIS PROBLEM IS A SAFETY ISSUE BECAUSE IT DOESN'T ALLOW ME TO LOCK MY DOORS WHILE DRIVING. NOR CAN I ACCESS MY KEYLESS ENTRY OR DOOR LOCK. THIS SEEMS TO BE A COMMON PROBLEM AND GROSS NEGLIGENCE. THIS IS A POTENTIAL LAW SUIT AND VICTIM OF A CRIME.

WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY MY CAR SUDDENLY STOPPED. THE ENGINE WAS STILL ON BUT I HAD NO CONTROL EXCEPT TO COAST TO THE SIDE OF THE ROAD. A SIGN THAT SAID AWD FAILED APPEARED. I TURNED IT OFF AND RESTARTED IT AND DROVE HOME. WE TOOK IT TO THE FORD GARAGE. THEY HAD NO IDEA WHAT WAS WRONG SINCE THERE WAS NO "CODE". WE TOOK IT HOME AFTER ABOUT A WEEK. IN LESS THAN A WEEK MY HUSBAND WAS DRIVING HOME FROM WORK AND THE SAME THING HAPPENED TO HIM. AFTER THE FORD GARAGE HAD IT FOR ABOUT 3 WEEKS THEY CALLED AND SAID THEY WERE GOING TO REPLACE THE THROTTLE BODY. MY HUSBAND SAID THAT IS A DESIGN FLAW AND LINCOLN'S PROBLEM. THEY DIDN'T WANT TO CALL SO GAVE US THE PHONE NUMBER AND MY HUSBAND CALLED. THEIR RESPONSE WAS THINGS FAIL IN CARS. MY HUSBAND SAID CARS SHOULDN'T QUIT WORKING WHILE YOU ARE DRIVING DOWN THE HIGHWAY. NEXT DAY LINCOLN REP SAID THEY WOULD PAY $250 TOWARD THE REPAIR. WE NOW HAVE POSSESSION OF THE CAR BUT NO IDEA IF THE PROBLEM IS FIXED OR NOT AS OF YET. (NOT SURE OF EXACT DATES. BUT IT WAS IN MAY AND/OR JUNE OF 2016)

TWO OF THE DOORS SHOW AN UNLOCKED ALARM, EVEN THOUGH THE DOORS ARE FULLY CLOSED. THIS PREVENTS THE DOORS FROM BEING LOCKED, AND THE LIGHTS TO REMAIN ON. I CANNOT SET THE CAR'S ALARM AS IT WILL SET ITSELF OFF.

THE DRIVER SIDE DOOR AJAR SENSOR IS MALFUNCTIONING AUSING THE LIGHTS TO REMAIN ON WHILE DRIVING. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE TO THE POINT THE INTERIOR LIGHTS STAY ON ALL THE TIME WHICH IS A DRIVING HAZARD AT NIGHT. THIS IS A COMMON PROBLEM WITH THE MKX AS IT IS ALL OVER THE INTERNET. FORD HAS A BULLETIN OUT HOWEVER WILL NOT COVER COST OF REPLACEMENT.

THE DOOR AJAR SENSOR IS MALFUNCTIONING AUSING THE LIGHTS TO REMAIN ON WHILE DRIVING. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE TO THE POINT THE INTERIOR LIGHTS STAY ON ALL THE TIME WHICH IS A DRIVING HAZARD AT NIGHT. THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND MKX AS IT IS ALL OVER THE INTERNET. FORD HAS A BULLETIN OUT HOWEVER WILL NOT COVER COST OF REPLACEMENT.