2013 LINCOLN MKX Complaints

FOLLOW-UP TO NHTSA ID NUMBER: 11047965 AFTER FILING NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER FOR INVESTIGATION. COMPUTER HAD RECORDED A CODE FOR THE FUEL PRESSURE SENSOR WHICH WAS THEN REPLACED. AFTER THE REPAIR, DROVE ABOUT 2 WEEKS AND 400 MILES (INCLUDING SEVERAL HOURS AT HIGHWAY SPEEDS) WITHOUT FURTHER INCIDENT. THEN ON INTERSTATE HIGHWAY AT SPEED (70 MPH ON CRUISE CONTROL), THE ENGINE STOPPED WITHOUT WARNING OR ALARM, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND CONTINUE, BUT THE EVENT RECURRED A SECOND TIME 10 MINUTES LATER WITH THE SAME RESULTS. WAS ABLE TO DRIVE ABOUT 80 MILES TO HOME WITHOUT FURTHER INCIDENT. ENGINE SHUTDOWN IS ACCOMPANIED BY NO WARNINGS, ALARMS, OR INDICATIONS OTHER THEN THE INSTRUMENT PANEL GOING DARK AND THE LOSS OF PROPULSION. FORTUNATELY HAVE BEEN ABLE TO GET TO RIGHT SHOULDER WITHOUT CAUSING A TRAFFIC INDECENT, THOUGH THIS WOULD BE DANGEROUS IN A HEAVY TRAFFIC ENVIRONMENT. PLAN TO TAKE TO DEALER AGAIN NEXT WEEK FOR FURTHER INVESTIGATION.

AT NIGHT, WHILE AT SPEED (60 MPH) IN CENTER LANE OF A CROWDED HIGHWAY DURING EVENING COMMUTE, THE ENGINE STOPPED, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. FORTUNATELY WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND PROCEED HOME (ABOUT AN HOUR) WITHOUT FURTHER INCIDENT. NEXT DAY DID SOME LOW SPEED (5 MPH) TESTING IN A QUIET AREA TO INVESTIGATE POSSIBLE CAUSES. COULD NOT REPLICATE WITH ANY BUTTON ON REMOTE OR STEERING WHEEL. SYMPTOMS COULD BE REPLICATED BY PRESSING ENGINE START/STOP BUTTON WHILE IN MOTION. THIS BUTTON IS TOO HIGH TO HIT WITH DRIVER'S KNEE AND LOCATED WHERE ACCIDENTAL TOUCH BY DRIVER'S ARM/HAND IS HIGHLY UNLIKELY. BOTH DRIVER AND FRONT SEAT PASSENGER SAY THIS BUTTON WAS NOT ACTIVATED DURING THE INCIDENT. NO FURTHER RECURRENCE IN NORMAL DRIVING ON THE FOLLOWING DAY. NO SYSTEM MESSAGES ON VEHICLE INFORMATION DISPLAY. PLAN TO TAKE TO DEALER NEXT WEEK FOR FURTHER INVESTIGATION. MILEAGE 55100

EXHAUST LEAK IN CABIN. I PURCHASED THE 2013 MKX IN APRIL 2017, SOON AFTER I BEGAN NOTICING AN EXHAUST SMELL IN THE CAR SHORTLY AFTER FAST ACCELERATION. I BROUGHT THE VEHICLE INTO THE FORD DEALERSHIP WHERE I PURCHASED IT IN JUNE AND JULY, WHO SEALED AND RESEALED THE BUMPER WHICH HAD NO IMPROVEMENT AND THEN BY DIRECTION FROM LINCOLN CORPORATE TOOK THE VEHICLE TO TWO OTHER DEALERSHIPS WHO REPEATED THE ORIGINAL REPAIRS AND HAVE YET TO FIX THE PROBLEM. LINCOLN OFFERED ME AN X PLAN DISCOUNT TO PURCHASE A NEW FORD OR LINCOLN MODEL BUT STATED THAT AT THIS POINT THEY DO NOT HAVE ANY ADDITIONAL REPAIRS FOR THIS ISSUE. THE VEHICLE CAN NOT BE DRIVEN FOR LONG DISTANCES WITHOUT PASSENGERS AND THE DRIVER EXPERIENCING HEADACHES, BURNING EYES, NAUSEA, AND DISORIENTATION. THE SMELL IS NOTICEABLE DURING HARD ACCELARATION, HOWEVER, SYMPTOMS DEVELOP WITHIN THIRTY MINUTES OF DRIVING WITH THE A.C. ON AND OFF CAUSING ME TO BELIEVE FUMES ARE ENTERING THE CABIN DURING ALL DRIVING CONDITIONS BUT ONLY NOTICE THE ODOR DURING HARD ACCELERATION. IS THERE ANYTHING THAT CAN BE DONE TO CORRECT THE ISSUE AS LINCOLN AS WELL AS THE SEVERAL DEALERSHIPS STATED THERE IS NO FIX BUT THEIR ENGINEERS ARE LOOKING INTO IT. IN THE MEANTIME I CAN'T SAFELY DRIVE THE CAR FOR ANY LENGTH OF TIME AND I CAN'T AFFORD A NEW LINCOLN OR FORD EVEN WITH THE OFFERED DISCOUNT.

PURCHASED VEHICLE USED IN NOVEMBER 2015. NOTICED EVERY TIME I PUT GASOLINE IN THE VEHICLE, IT WOULD NOT START ON THE FIRST ATTEMPT. MONTHS LATER, CHECK IN LIGHT COME ON, TOOK VEHICLE TO A FORD DELERSHIP (IN 2016) AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. AS TIME WENT ON, THE ISSUE WITH REFUELING AND ENGIN LIGHT COUNTIED. IN 2017 WHILE DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC, A WARNING LIGHT APPEARED (LOW OIL ENGIN PRESSURE) AND THE VEHICLE STALLED. DEALERSHIP SAID IT WAS THE THROTTLE BODY AND REPLACED IT. ABOUT A WEEK LATER, ENGIN LIGHT APPEARED AND ONE MONTH LATER RECEIVED SAME LOW OIL PRESSURE AND THE VEHICLE STALLED OUT AGAIN WHILE DRIVING. VEHICLE HAS NOT BEEN REPAIRED, CURRENTLY IN THE SHOP.

I PURCHASED A 2013 LINCOLN MKX IN APRIL 2015; DEALER SAID THEY INSTALLED 4 NEW MICHELIN GREEN-X TIRES, LATITUDE TOUR 245/60 R18, DOT AP4A 005X, AND WAS TOLD THEY ARE RATED AT 90,000 MILES I RECENTLY FELT A VIBRATION WHILE DRIVING AT 55-60 MPH SO I CHECKED THE TIRES VISUALLY AND FOUND WHAT LOOKED LIKE LITTLE JIGSAW SHAPED PIECES OF TREAD THAT YOU COULD ACTUALLY LIFT WITH A TOUCH OF YOUR FINGER!! I CALLED THE DEALER WHERE I BOUGHT THE CAR (& TIRES) AND THEY SAID THEY WOULD TOW IT TO THEIR SERVICE FACILITY. I DECIDED TO DRIVE IT THERE, AND BY THE TIME I ARRIVED (ABOUT 40-45 MILES) ALL THOSE FLAPS OF RUBBER WERE GONE!! THEY HAD COME OFF AND LEFT GAPING HOLES WHERE THE TREAD USED TO BE, ALL OVER THE FRONT TIRES. THE SERVICE MANAGER SAID HE'D NEVER SEEN ANYTHING LIKE IT AND CALLED OTHER MECHANICS AND SERVICE PERSONNEL; THEY WERE ALL CURIOUS AS WELL. THE DEALERSHIP REPLACED ALL 4 TIRES WITH MORE MICHELINS, THEN MY SON TOLD ME THE TIRES ARE DEFECTIVE AND SHOULD BE RECALLED. IT DOESN'T SEEM THAT MICHELIN IS VERY CONCERNED ABOUT THEIR CUSTOMER'S SAFETY, AS THIS WEBSITE DOESN'T LIST MY TIRES AS BEING RECALLED. THE DEALERSHIP CHARGED ME ABOUT $1000 FOR THE NEW TIRES, BUT I'M VERY WORRIED THESE TIRES ARE ALSO DEFECTIVE!! I THINK MICHELIN OR THE DEALERSHIP SHOULD REPLACE THE TIRES FOR FREE, WITH SOMETHING ELSE THAT IS NOT DEFECTIVE! I WILL NEVER BUY MICHELIN TIRES AGAIN, NOR WILL I BUY ANOTHER VEHICLE FROM THIS DEALERSHIP.

ON TUESDAY 10/3/2017 AROUND 5:35 PM WE WERE DRIVING THE 2013 MKX ON CALLAGHAN ROAD UNDER CONSTRUCTION AND STOPPED BEHIND ANOTHER CAR WAITING FOR THE ONE LANE TRAFFIC TO MOVE FORWARD WHEN THE MKX UNEXPECTEDLY REVVED UP AND LUNGED TOWARDS THE REAR OF THE CAR IN FRONT OF US. WE IMMEDIATELY RECOGNIZED THIS AS SUA SUDDEN UNINTENDED ACCELERATION. THE DRIVER HAD TO APPLY ADDITIONAL PRESSURE ON THE BRAKES TO HOLD THE CAR BACK.

NEAR THE END OF MY 35 MINUTE COMMUTE HOME I STOPPED AT A RED LIGHT ON A BUSY CITY STREET. WHEN THE LIGHT TURNED GREEN, I PUT MY FOOT OFF THE BRAKE AND PLACED IT ON THE ACCELERATOR. . THE CAR WOULD NOT ACCELERATE. THE LOW ENGINE PRESSURE LIGHT CAME ON. I TURNED THE STEERING WHEEL TO COAST THE CAR TO THE RIGHT LANE. I PUT THE CAR IN PARK. I HAD THE CAR TOWED TO A DEALER. THE DEALER COULD NOT DUPLICATE THE PROBLEM AND THE COMPUTER HAD NO HISTORY OF THE ERROR MESSAAGE. VERY TROUBLING. I DRIVE THE FREEWAY TO WORK DURING EARLY MORNING HOURS. IF THIS HAD OCCURRED ON THE FREEWAY, THE CAR WOULD'VE BEEN AN EASY TARGET FOR TRAFFIC BEHIND ME.

ENGINE SHUTS OFF WHILE DRIVING. VEHICLE STALLS ON ACCELERATION. THROTTLE BODY WAS REPLACED 14 DAYS AGO, ISSUE STILL EXISTS.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. ON SEVERAL OCCASIONS, WHILE DRIVING 75 MPH, THE ENGINE STALLED AND LOST POWER. ALSO, THE POWER TRAIN FAULTY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BILL HOOF FORD LINCOLN, LOCATED AT 1500 N MORRISON BLVD, HAMMOND, LA 70401, (985) 345-1590), BUT NO DIAGNOSTIC CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

THIS HAS BEEN OCCURRING SINCE 2014. I HAVE TAKEN IT TO THE DEALERSHIP WHEN I LIVED IN OHIO ABOUT THIS ISSUE. THE DOOR AJAR WARNING ON THE DASHBOARD AS WELL AS THE DOME LIGHT WHILE I'M DRIVING STAYS ON STATING THAT THE DOOR IS AJAR WHICH KEEPS THE DOORS FROM LOCKING AND THE DOME LIGHT STAYS ON WHICH IS A SAFETY ISSUE. THIS ALSO OCCURS WHILE IT'S PARK AND IT SOMETIMES COMES ON BY ITSELF WHICH CAUSES THE ALARM TO GO OFF. THE DEALERSHIPS ARE AWARE OF THIS ISSUE ON THESE VEHICLES AND ARE WAITING FOR FORD/LINCOLN TO TAKE CORRECTIVE ACTION.