2016 LINCOLN MKX Complaints

SUDDEN LACK OF THROTTLE CONTROL. THREE TIMES DURING OUR TRIP THE PAST TWO WEEKS FROM FLORIDA TO MARYLAND AND BACK, GOING 75 MPH ON INTERSTATE 95, THE ENGINE SUDDENLY DROPPED TO 1000 RPM AND ALL THROTTLE CONTROL WAS LOST. MY WIFE NEARLY HAD AN ACCIDENT TRYING QUICKLY TO GET TO THE SHOULDER. I WAS NEARLY RE-ENDED BY AN ESCALADE AS MY VEHICLE SO QUICKLY DECELERATED. TWO TIMES A WRENCH APPEARED AND A DRIVER AIRBAG WARNING. THE THIRD TIME WE GOT THE SERVICE ENGINE SOON LIGHT. EACH TIME I WAS ABLE TO SHUT DOWN THE CAR AND RESTART IT, BUT I DECIDED TO INTERRUPT OUR TRIP AND SEEK HELP AT THE NEAREST LINCOLN DEALER. THIS WAS ON MONDAY, JULY 25. THE DEALER WAS LAFAYETTE IN FAYETTEVILLE, NC, A LINCOLN/FORD DEALERSHIP. [XXX], THE SERVICE ADVISOR, AND [XXX] (LAST NAME ?), THE SERVICE MANAGER I BELIEVE, IMMEDIATELY CAME TO OUR AID. [XXX] DIAGNOSED THE PROBLEM WITH A DIAGNOSTIC TOOL, WHILE [XXX] WORKED US INTO THEIR BUSY SCHEDULE. THE FAILURE WAS THE THROTTLE BODY WHICH [XXX] SAID IS AN ALL TOO COMMON RECENT PROBLEM ON OUR V-6 ENGINE USED IN FORDS AND LINCOLNS. THEIR SERVICE AND PROFESSIONALISM WAS EXTREMELY APPRECIATED AND THEY HAD US BACK ON THE ROAD IN A LITTLE OVER TWO HOURS. I SENT THEM A THANK YOU IN THEIR SURVEY REQUEST. WE MET ANOTHER COUPLE AT THE DEALERSHIP THAT SUFFERED THE SAME PROBLEM, ONLY THEY WERE NOT ABLE TO RESTART IT AND HAD TO BE TOWED OFF I 95 TO THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRAVELING DOWN INTERSTATE AT 70 MPH, WHEN VEHICLE LOST POWER. SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. NO RESPONSE TO THE GAS PEDAL. TURNED OFF VEHICLE AND RESTARTED AND IT OPERATED NORMALLY FOR ABOUT 10 MINUTES. 11000 MILES ON AN 8 MONTH OLD MKX. SERIOUS SAFETY ISSUE.

I WAS ON I 10 HEADED WEST WHEN ALL OF A SUDDEN I LOST THE ABILITY TO ACCELERATE. I HAD A VERY SHORT AMOUNT OF TIME TO CROSS 4 LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER (WHICH WAS VERY SMALL). SO THERE I SAT. I COULD NOT GET OUT OF THE CAR ON EITHER SIDE. THE CEMENT BARRIER BLOCKED THE PASSENGER SIDE AND TRAFFIC WAS SPEEDING BY ON THE DRIVER SIDE. IT TOOK ALMOST 45 MINUTES FOR A TOW TRUCK TO ARRIVE. SCARY!!!

TRAVELING DOWN INTERSTATE @ 70 MPH, WHEN VEHICLE WENT TO "COAST MODE" . SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. ABSOLUTELY NO RESPONSE TO THE GAS PEDAL. PARKED ON SIDE OF ROAD, WHEN PLACED IN DRIVE THE CAR WOULD MOVE IN IDLE MODE ONLY. 5700 MILES ON 4 MONTH OLD MKX. THROTTLE BODY ASSEMBLY WAS REQUIRED TO BE REPLACED

2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME THAT HAS HAPPENED AND EVIDENTLY WAS THE SAME MESSAGE DISPLAYED WHEN THE ENGINE QUIT WHILE WE WERE ON VACATION IN NEW ORLEANS. CHECKED THE INTERNET AND FOUND SEVERAL INSTANCES TO THIS HAPPENING DUE TO A COMPUTER GLITCH. FORD HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME. DO WE HAVE TO GET KILLED BEFORE FORD CORRECTS THEIR FAULTY COMPUTERS? TO MAKE MATTERS WORSE, I HAD SCHEDULED AND APPOINTMENT WITH MY DEALER, DROVE 31 MILES, ONLY TO FIND OUT THE SERVICE DEPARTMENT HAD NO KNOWLEDGE OF MY APPOINTMENT. SPOKE WITH THE SERVICE MANAGER ON 21 JULY AND HE TOLD ME HE WOULD SEND ME AN EMAIL BY THE END OF THE WEEK. WELL THE END OF THE WEEK IS HERE AND I'VE NOT HEARD ANYTHING YET. IT IS MY UNDERSTANDING THAT THE MKX IS A GLORIFIED FORD EDGE AND THAT THE STALLING PROBLEMS WERE ON-GOING FOR SEVERAL YEARS.

MY WIFE LOST ALL POWER WHILE DRIVING DOWN HIGHWAY ON JULY 13 2016. SHE WAS ABLE TO PULL OVER IN TRAFFIC TO AVOID MAJOR ACCIDENT FROM THIS LOSS OF POWER. WAS ABLE TO START CAR AFTER A FEW MINUTES. CHECK ENGINE LIGHT WAS ON. SHE CALLED AND I INSTRUCTED HER TO GO FORD IMMEDIATELY. MET HER THERE AND THEY MADE THIS A PRIORITY. THROTTLE BODY REPLACED AND BACK TO US THE NEXT DAY. MILEAGE WAS ONLY 5264 WHEN THIS HAPPENED. WE LOVE THIS CAR. THERE SHOULD BE A RECALL ASAP.

LOST ACCELERATION ON THE CAR. CAR MOVED NO MORE THAN 5 MILES PER HOUR. USING THE GAS PEDAL DID NOT MOVE THE CAR. THE VEHICLE WAS IN MOTION ON A CITY STREET. I WAS LATER TOLD BY THE DEALERSHIP THAT THERE IS A PROBLEM WITH THE THROTTLE BODY.

TOTAL LOSS OF POWER WHEN APPROACHING TRAFFIC LIGHT, NUMEROUS ATTEMPTS TO RESTART, FINALLY STARTED, CHECK ENGINE LIGHT CAME ON AS WELL AS HILL ASSIST LIGHT (ON A COMPLETE LEVEL SURFACE AT TIME) VERY CLOSE CALL ON GETTING HIT AT INTERSECTION, UNSAFE SITUATION. ONCE ABLE TO RESTART CAR HAD VERY LIMITED POWER, WAS ABLE TO GET CAR TO DEALERSHIP APPROX 1 MILE AWAY, SERVICE ADVISOR IMMEDIATELY KNEW IT WAS A "THROTTLE BODY ISSUE" AND THE PART IS ON BACK ORDER, APPEARS THERE HAVE BEEN NUMEROUS OCCURRENCES W/THIS EXACT SAME PROBLEM, THIS IS A VERY VERY SERIOUS SAFETY CONCERN I WAS FORTUNATE TO BE IN A AREA WHERE TRAFFIC WAS NOT AS HEAVY (STILL ALMOST HIT) BUT IF THIS HAPPENED ON HIGHWAY OR BUSIER INTERSECTION THE OUTCOME MIGHT NOT HAVE BEEN AS FAVORABLE.

MY VEHICLE HAS BEEN LOSING POWER WHILE I'M DRIVING, LEADING TO SOME VERY CLOSE CALLS ON SERIOUS ACCIDENTS. THE "CHECK ENGINE" LIGHT WILL COME ON, AND SOMETIMES THE "HILL ASSIST" MESSAGE WILL ALSO APPEAR. ONCE POWER IS LOST, THE VEHICLE LOSES POWER STEERING AND LITERALLY SHUTS DOWN; THE ACCELERATOR DOES NOT WORK. I HAVE TO BASICALLY LIMP TO SAFETY. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND THEY FOUND NOTHING, SENDING ME AWAY ONLY FOR IT TO HAPPEN AGAIN. ALL 5 TIMES THIS HAS HAPPENED, THE VEHICLE WAS IN MOTION ON A CITY STREET, AS I HAVE AVOIDED HIGHWAYS SINCE THE FIRST TIME IT HAPPENED. I'VE DONE EXTENSIVE ONLINE RESEARCH, AND HAVE FOUND HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE SAME ISSUE.

LINCOLN 2016 MKX SUV IS ONLY 7 MONTHS OLD AND HAS THE FOLLOWING PROBLEMS: 1. WHERE THE A PILLAR TRIM PANEL AND HEADLINER MEET ON LEFT TOP SIDE, THE A PILLAR TRIM PANEL AND EDGE OF HEADLINER WOULD NOT STAY (PULLING AWAY) UNDER RUBBER WEATHER STRIP ON FRONT LEFT DOOR (5/12/16). CAR WAS STATIONARY. 2. THE RUBBER WEATHER STRIP ON THE FRONT EDGE OF REAR DOOR WAS LOOSE AND WOULD PULL OFF WHEN DOOR WAS OPENED (5/12/16). CAR WAS STATIONARY. 3. THE RIGHT SIDE OF THE FRONT BUMPER COVER PULLED AWAY AT THE TOP WHERE THE BOTTOM OF HEADLIGHT ASSEMBLY AND TOP OF BUMPER COVER MEET (CLIPS,ETC. NOT HOLDING IT SNUG), 6/15/16. CAR WAS PROBABLY STATIONARY. THIS IS TOO MANY PROBLEMS FOR SUV THAT IS ONLY 7 MONTHS OLD. THANKS,