2013 LINCOLN MKX Complaints

Vehicle randomly dies while driving. Can happen at anytime and at any speed. No warning at all. Does not leave a check engine light so no code is recorded. Very dangerous. Otherwise vehicle runs well but is too dangerous to drive. All steering, acceleration, brakes, etc. are lost when it dies. Will immediately start back up if in park or neutral and foot on the brake. Again - DANGEROUS! This has been going on for over 6 months now. Some days all ok and other days can be multiple events.

Moonroof glass component off track described by third party Lincoln/Ford mechanic, and will not go back on track when using buttons to open and close.

My brakes have failed on this car three times. I had new front and back brakes installed on [XXX] mileage 44882. Again my brakes failed on [XXX] mileage 47626. A new brake booster was installed along with front brakes. Again on [XXX] brakes failed again and a brake booster and front brakes were installed. Mileage 54924. Today I was driving to my daughters house in Zanesville, Ohio and my brakes failed again. My car is still down in Zanesville because I could not drive it home. The mileage is 57000. Every time this happens I risk an accident. Even though the brake booster is covered by extended warranty, because Lincoln knows about this problem, I still have to pay for brakes and other cost. Isn't there anything that can be done about this? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On two occasions i was on my way to church when the brake pedal went completely to the floor with no braking effect. i pumped the brake peddle several times and then in both instances braking was reestablished. These instances happened about a month and a half apart.

In June 2024, i received a letter dated March of 2024 for a Customer Satisfaction Program 13N02 that ended before i had a chance to take my vehicle into the repair shop to have this item fixed. Actually, i received the letter past the date that it could qualify for the repair as it was 10 years from the original warranty or 150,000 miles. My original warranty start date was December 2013. So they sent the "Customer Satisfaction Program notice 13N02" After the date it could be repaired. I called the dealership anyway, despite their error, to see if they may want to fix this Spongy Break Pedal anyway since they had messed up their mailing date. (Shultz Lincoln in Wexford, PA) They declined and told me they would be happy to look at it for a low fee of $180.00. I told them they should do it for free. I then called Lincoln directly where i spoke with a very nice gentleman. He looked through every possible scenario and decided that i was not able to get it fixed under the program. There really should be some type of law disallowing them to send out post dated letters knowing very well that they were not going to fix it because it was past the date of repair. My brake pedal hits the floor when i try to stop and if i do not push on the pedal hard enough to brake without the booster kicking in, i bump into things. Solution, i have attached a 2 channel dash cam to the vehicle with a live feed posted to a server in order to document my death caused by Lincoln. I have instructed my attorneys to release the feed upon my death and have authorized a law suit in my name. if won, they have been told to distribute the money to all of the homeless people that the Lincoln Executives drive past with their pocket tight and windows up every day on their way to work. This should be a crime. They should fix their safety issues, they should not be allowed to send out notices offering to pay for repairs that they do not plan on repairing. Also, they could spare a dollar for the Homeless

The contact owns a 2013 Lincoln MKX. The contact stated when the vehicle was started the "Service Brakes" warning light illuminated. The contact stated that several other unknown warning lights were illuminated when the vehicle was started several days later. The vehicle was taken to a local dealer to be diagnosed who retrieved DTC code: U3000; 49-68. The dealer determined that the ABS module needed to be replaced; however, the parts to repair the vehicle were on a national backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 92,109.

Brake booster is a known issue with these cars. It failed today and my car has 100,000 miles. Ford has issued a customer satisfaction notice, but they refuse to fix my car because it was built 3 months too early.

Our car has been having issues with the breaks. At random times the break peddle gets very spongy and has to be pushed to the floor before the brakes will activate. The reduced break pressure has caused near crashes as the vehicle does not slow down when the breaks are pushed until the pedal is pushed to the floor. We took the car into a Lincoln dealership and they spent a day looking at the vehicle. The mechanic informed us that the vehicle has a faulty ABS pump and that the part needs to be replaced to remedy the brake issue. We were told by the Lincoln dealer that the part is on back order and that this part is known to fail on our year and model of car.

The contact owns a 2013 Lincoln MKX. The contact stated that after her daughter started the vehicle, the parking brake failed and the vehicle began to roll. As a result, the vehicle rolled 300 yards downhill, running over the driver, who had attempted to physically stop the vehicle and came to a complete stop after colliding with a building. The air bags did not deploy. No warning lights were illuminated. A police report was filed, and injuries were reported. The driver was taken to an area hospital and treated for a sprained hip, a sprained ankle, and various contusions. The vehicle was taken to the dealer, who determined that the vehicle was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 243,000.

We have had numerous failures in the braking system. This started with occasional spongy pedal issues that resulted in replacement of the brake booster. This started a two year long journey to repair brake issues. This has gone thru two of the most reputable auto mechanic shops in our area. We have gone thru three brake boosters, one master cylinder, and about to replace the second ABS hydraulic unit. The ABS hydraulic/module unit is the most frustrating because it is failing at such a rate the mechanics cannot get them new and we have had to use refurbished ones. This is a tremendous safety issue and we as consumers are working diligently to repair the issues... only to have erratic unsafe braking conditions. This is a huge lawsuit waiting to happen if Ford/Lincoln does not address the issues and research a solution.