2018 LINCOLN MKX Complaints

Was advised by a law enforcement officer the high-mount stop lamp lens had detatched from the lamp housing. Apparently, the adhesive holding the plastic lens had deteriorated and allowed seperation of the components. The LED circuit board is now exposed to the elements. This without a doubt will cause the CHMSL to fail due to water and salt intrusion. Additionally, the non-diffused LED's are blinding drivers behind this vehicle at night. This failure occurred on the highway, and the lens nearly struck a car behind me.

The contact owns a 2018 Lincoln MKX. The contact stated that while driving at an undisclosed speed, the check engine warning light was intermittently illuminated. The vehicle was taken to a local independent mechanic, where the vehicle was scanned, and a fault code for the catalytic converter was retrieved. The local dealer was contacted and referred the contact to the manufacturer for assistance. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

Subject: Urgent Health Risk Due to Mold in Lincoln MKX & Additional Considerations I'm submitting a formal complaint regarding our Lincoln MKX, purchased in 2018 with an extended warranty valid through 2026. A significant water leak has resulted in extensive mold and mildew buildup, posing severe health risks, particularly to my immunocompromised wife. Despite minimal use of the vehicle, exacerbated by reduced mobility during the COVID-19 pandemic declared by the WHO on March 11, 2020, we've discovered this longstanding issue, indicating it likely existed since purchase. The remediation process requires complete removal of the contaminated carpeting and padding, thorough cleaning of the underlying metal, and replacement with new materials to ensure safety. Efforts to resolve this with Ford/Lincoln have been met with inadequate support, not covering the extent of necessary repairs. Attached documentation and photographs outline the severity of the issue, the health implications, and our struggle for a satisfactory response from the manufacturer. We urge the NHTSA to consider these factors and our vehicle's low mileage as evidence of the defect's pre-existence and the pandemic's impact on its delayed detection. Immediate action is necessary to address this safety hazard.

Catalytic converter internally failed on April 12th 2023 based on an initial check engine light Part# F2GZ-5E213-F converter assembly under ESP warranty @ 74,408. Returned back for check engine light 22, 888 miles later on 1/31/24 for check engine light . I was advised that although it was determined a part failure of catalytic converter , that it was my responsibility to pay for 2 catalytic converters, water pump and radiator for cost of $11k. Contacted Lincoln Conceirge they were unable to provide assistance .

When I utilize my ac or heat without pressing a certain button after a while I start smelling a burning smell coming through the vents. When I'm outside the vehicle I smell it as well. The smell is hard to pinpoint. A dealership told me that maybe I needed to change my air filters. However the burning smell still would happen just the same. Then they checked to see if anything(such as plastic or anything) was stuck to any components that get hot to no avail. But something is wrong and it's scary. Also my vehicle has a very rough idle which sometimes can feel like a rumble. A tune up was suggested and complete and I still have the same experience. I love my vehicle but growing tired.

The contact owned a 2018 Lincoln MKX. The contact stated that while parked at an inclined position, the vehicle rolled backward. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

Unknown/Uncertain as to why the floor is wet on right rear passenger. Dealer unable to detect why floor board is wet. I need answers because this is a health risk/ lungs risk for my family and myself due to questionable mold May probably grow from the wet carpet and wet spell

Vehicle (SUV) floor board and truck had standing water from unknown source. Suspect rear hatch and/or glass roof design allows for environmental contamination to enter. Water travels down to floor and pools. For example, spare tire was found to be submerged. Rear seat and trunk carpeting were moist (saturated) to the touch. Concern: If water in the vehicle is undetected and is allowed to pool for long periods of time, three things will happen: 1. Accelerated corrosion and loss of function for any electrical wiring. 2. Standing water can develop mold, impacting air quality through long term and repeated exposure. Impact of vehicle occupants health. (In our instance, Mom & newborn) 3. Accelerated corrosion of vehicle internal structure. For example, seat fasteners. Item was discovered by third party service center and dealership is investigating root cause now. Dealer commented this is a problem more common with other models in the same family but not the model of this vehicle. No warning or indicator of the problem was present.

2018 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO AIRBAG MALFUNCTION SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS PURCHASED IN AUGUST OF 2018, WITH A RECTANGULAR HOLE CUT INTO THE CARPET. THE HOLE WAS LOCATED UNDER THE FRONT PASSENGER SEAT EXPOSING THE WIRING HARNESS. THE CONSUMER STATED THE CRPET WAS REPAIRED, BUT THE VEHICLE EXPERIENCED UNEXPLAINED INTERRUPTIONS IN CERTAIN ELECTRICAL COMPONENTS.

Both right and left side view mirrors folded in on their own without being commanded to while the vehicle was being driven down the highway. Key fob was stowed and secure so it did not trigger the system. Was unable to adjust the mirrors back out until the vehicle was shutdown and restarted. Vehicle has 30,000 miles on it and this never happened before!