2011 LINCOLN MKX Complaints

Water pump failure 3 times. Internal water pump failed causing engine to overheat dumping coolant into the engine oil. Original water pump replaced 5/16/21. Replacement water pump failed and was replaced 6/19/22. Second Replacement water pump has failed also as of January 1, 2023 resulting in catastrophic engine failure.

First incident 10-15-2019 (purchased used vehicle 09-30-19) Exiting freeway at 55mph and suddenly brakes stopped working( was able to pull aside) then brakes worked normal again. Took vehicle to check breaks and nothing wrong was found. Second incident 02-17-2020 Driving son to school at 35mhp brakes stopped working while doing a right turn and ran over sidewalk to avoid hitting vehicle in front. Bumper got a little damage. Brakes check again and nothing was found. Third incident 05-15-2022 Driving at 55mph on road and brakes stopped working before trying to stop at red light. Hit cement in middle of the road to avoid crashing. Used emergency brake and Bumper was scratched. Turn on and off truck and brakes work normal again. June 22-2022 Took to mechanic after being inspected at several places and found nothing wrong. Replaced brakes, Front shocks and fluid. November 23-2022 Driving on freeway at 70mph. Brakes failed again and almost crash with eighteen wheeler. Was able to hit the brakes with all my strength and merge into honking traffic to pull over on the freeway emergency lane. (could have been fatal) This incidents indicated are major but the problem has been in occurrence on and off randomly and frequently.

The contact owned a 2011 Lincoln MKX. The contact stated that while driving at approximately 35 MPH, another vehicle abruptly pulled in front of her and she t-boned the vehicle. The air bags did not deploy upon impact. The other driver had to be removed from the passenger side of their vehicle due to the damage from the accident; the driver was transported to the hospital by ambulance, and their injuries were unknown. The contact was able to drive the vehicle home and was taken to the hospital after the accident. The contact was treated for the pain in her neck, head, back, and both pairs of legs and arms. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss. The failure mileage was approximately 127,000.

I have had fairly issues with overheating and have had several repairs done including: 12/29/2019 - Radiator Fan Assembly and Electric Fan Motor Replacement 10/02/2021 - Replace Thermostat and Gasket & Replace Coolant Recovery Tank 8/9/2022 - Installed Module, Control, Sensors and Fuel Filler (all done with regards to presumably fixing the overheating and RPM fluctuation while overheating) I paid $3K for the August 2022 repairs and they told me they could not replicate the issue but believe that the repairs are related to the problems I am experiencing. I use my car to drive to periodically drive to another town (60 miles away) and then to drive to the airport for work (about 25 miles). After August, I took my car on the 60 mile drive and 30 miles in, the car started overheating. I called the Ford dealership and they told me to check the radiator (it was full and slightly bubbling). The idea of driving a vehicle that is not safe (not going to make it to my destination after repairs intended to do so) is terrible. When I got back home (terrified after having to drive the same car back 60 miles later that evening), I took the car back to the same Ford dealership. After a couple of days, they told me they THINK it is the internal water pump. When I asked them if that would guarantee the fix, they said NO because no codes are showing up and there are no other signs of overheating (so it SHOULD be the internal water pump). This does not seem right to me. The car has electronic sensors everywhere and the dealership put me back on the road with a car that started to overheat within 30 miles.

The contact owns a 2011 Lincoln MKX. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake needed to be serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 108,400.

Brake pedal will go all the way to floor. Very soft pedal. For over a year we have talked to the dealers around Home. They all say Ford and Lincoln don’t have a problem. I talked to Lincoln concierge and she said if it became a safety issue to contact a dealer. It was still on the csp recall at the time. But I was told it expired. I paid to get the car worked on and had a pedal again. Now it’s back to the floor. Backing up a lot and putting on brakes doesn’t help this time. Now ford says yes they had a problem but it expired a year ago. I don’t drive this car every day. It now has 70700 miles. It had 52000 when I bought it 3 years ago. But to me brakes are important. I had to stop quickly in traffic and stopped in the intersection and luckily didn’t have an accident. It should be repaired without cost to me. It is a very serious problem. I’m also calling NTSB with this information to see how many crashes that there has been

The car speed decelerating. I was driving on Freeway going 75 miles yellow wrench came on car decelerated to 45 miles an 18 wheeler was behind me and couldn’t stop almost hit me thankful the opposite lane was free and he was able to change lanes in time. Once lane decelerates it shut completely down. This could have cost me my life. The vehicle is in the shop took it before and because the light don’t stay on they can’t read it . I seen where there was a recall on the body throttle in 2017 I didn’t own the vehicle then. The light only appeared right before it decelerates this is the second time in 6 months the light never stays on. After the incident on Sat April 23; the light went off n the car drove smoothly but I cannot have this happening unexpectedly because this is too dangerous

We saw something leaking onto our driveway from inside the garage a couple weeks ago. I verified it was leaking from underneath the engine area of my car but didn't think anything else about it. A week later I went somewhere and was gone about an hour and came back and parked in the garage. I came back into the garage maybe a half hour later and it smelled like gas. I looked and noticed it dripping under the engine area again. I took my car to a shop (QualTech Automotive 620 in Austin, TX) and they called me today and said there was a fuel leak. They think it is by the rollover valve. I have not seen any pictures of this. They stated the only way to fix it is to replace the entire fuel tank. $$$$ There were no check engine lights or any other warnings to notify me of this issue. If I had not parked it in a garage and smelled the fuel smell, I might not have known about this for a while possibly. My SUV has 94,067 miles on it and has not had any collisions or anything like that recently that could have caused this fuel leak.

The back up camera is not working. Sometimes ithe view is perfect color, etc. Other times the view is upside down and other times, toitally out of focus or the screen is black & says check with dealer. It is a safty hazard, expecially at night when backing up. The Ford dealer says the camera needs replacing.

The contact owns a 2011 Lincoln MKX. The contact stated while driving approximately 40 MPH, the brake pedal depressed and went to the floorboard. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the brake booster was repaired in August 2020 under a Customer Satisfaction Program. The failure mileage was 70,740. THE CONSUMER STATED THE FAILURE WAS CAUSED BY THE ABS MODULE. THE FAILURE WAS NOT COVERED UNDER WARRANTY.