2017 LINCOLN MKX Complaints

I took Automobile in for 4 new tires and the tire shop had to replace 5 Lug Nuts.

While driving on interstate 271/480 my check engine light started flashing and my car suddenly died putting me in harms way as I tried navigating 3 lanes to get to the berm. It was towed to 2 different Lincoln dealerships where they both confirmed the engine lost compression and would need a full replacement. This vehicle is only a 2017 and 100K miles and shouldn't have total engine failure at that age. I read articles on NHTSA investigating Ford engines and feel this may have a similar engine issue and is worth investigating. Please let me know how I can assist.

The contact owns a 2017 Lincoln MKX. The contact stated that while driving at an undisclosed speed with the brake pedal depressed to the floorboard, the vehicle failed to come to a complete stop. The contact stated that the brake pedal had to be manually raised to the normal upright position. Upon visual inspection, the contact observed brake fluid leaking from the rear brake lines underneath the vehicle. The brake fluid warning light was illuminated prior to the failure. The vehicle was taken to an independent mechanic, who determined that the passenger’s side rear brake hose had ruptured. The vehicle was repaired, but the failure later occurred on the driver’s side rear brake hose. After investigating the failure, the contact related it to NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 70,000.

Lug nuts are swollen and almost impossible to remove. I could not change a flat tire. Firestone insisted that I needed to replace the lug nuts. Apparently this is a known Ford/Lincoln problem.

Was told from FORD that the lug nuts are swelling and need replaced at$179! I have had many brands of vehicles and have never heard of this before

The contact owns 2017 Lincoln MKX. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact stated that the failure also occurred while driving at highway speeds. After restarting the vehicle, the vehicle would operate normally. The contact stated that during the failure, the check engine and traction control warning lights were illuminated. The vehicle was taken to the local dealer who was unable the determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 58,000.

The seatbelt On the driver side doesn’t work it will not come out cannot clamp on it has been looked at by an independent service technician there were no warning lights came on The service center said the seatbelt and it parts has to be replaced

Vehicle Leased for 36 months December, 2016. 3 miles on it. At end of lease then purchased the vehicle with a Lincoln Premier Warranty. June 2021 the passenger side dashboard began to lift from its mounting and bubbling up and sort of waffeling across the top of the dashboard then migrating toward the Airbag assembly. Complaint made to Lincoln June 2021. Instructed to take it to a local Lincoln Dealer. Dealer indicated repair would cost some 5 to 6 thousand dollars and that it was not covered under any warranty. Current vehicle mileage: 17,200. Making things worse is that the Airbag is integral to the dashboard. Further lifting and/or peeling off would necessarily present a serious safety and possibly functional hazard, let alone cosmetic features. This is a luxury SUV (Lincoln MKX Black Label) costing approximately 75 thousand dollars, by no means Chump Change. A verbal complaint to Lincoln Customer Service late August 2021. It was indicated this item was NOT covered under warranty and be a total cost to the owner. Not good enough! My position is that is was a manufacturing defect. This whole issue was covered in a certified letter to Lincoln Customer Service September 15, 2021; as yet no reply or resolution from Lincoln.

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRAPEVINE LINCOLN (801 E. STATE HWY 114, GRAPEVINE, TX 76051, (817) 442-3777) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.