2011 LINCOLN MKX Complaints

I KEEP GET THE CHECK FUEL FILL INLET SYSTEM ERROR ON MY VEHICLE. I'VE HAD IT FIXED BUT THE LIGHT COMES RIGHT BACK ON. MY CAR JERKS AS I AM DRIVING AND SOMETIMES STALLS.

PASSENGER DOOR SWITCH DEFECTED STAYS ON AT THE DASH CAN NOT LOCK DOORS WHEN DRIVING AND OVER HEAD LIGHTS STAY ON TILL I REACH A CERTAIN SPEED AS WELL AS WHEN I LOCK DOORS THE ALARM GOES OFF FOR NO REASON DUE TO IT PICKS UP THAT THE DRIVER DOOR IS A JAR THIS IS A BIG SAFETY ISSUE AS AND WHEN YOU INVESTIGATE THIS YOU WILL SEE FOR YOURSELF THIS IS ALL HAPPENING WHEN THE CAR IS PARKED AS WELL AS IN MOTION

MY PASSENGER DOOR AGAR SENSOR DOES NOT WORK PROPERLY. EVEN IF MY DOOR IS CLOSED, IT REMAINS ON AND I CAN SPEND HOURS OPENING AND CLOSING MY DOOR FOR IT TO REMAIN ON. I CANNOT LOCK THE CAR WHEN UNOCCUPIED SINCE MY ALARM WILL GO OFF WITHIN AN HOUR TRYING TO ALERT ME THAT MY DOOR IS OPEN, EVEN THOUGH IT IS NOT. WHILE DRIVING, MY DOORS DO NOT LOCK AND MY LIGHTS REMAIN ON.. MY CHILD COULD OPEN HER DOOR IN THE BACK SEAT WHILE I AM DRIVING DOWN THE ROAD BECAUSE OF THEIR FAILURE TO LOCK. I ALSO CANNOT SEE AT ALL AT NIGHTS WITH THE INTERIOR LIGHTS ON. THEY DO NOT GO OFF UNTIL I REACH A CERTAIN SPEED, BECAUSE OF THE SENSOR SAYING MY DOOR IS AGAR.

THE SUNROOF OF MY 2011 LINCOLN MKX , EXPLODED WHILE I WAS DRIVING ON THE 401 IN CANADA. (I AM US CITIZEN). A PORTION OF THE ROOF MUST HAVE BLOWN OFF ONTO CARS BEHIND ME. THE SOUND WAS SIMILAR TO THAT OF A GUN BEING FIRED AT CLOSE RANGE. IT WAS A FRIDAY, MID-AFTERNOON, AND THE START OF A 3-DAY HOLIDAY, THE FREEWAY WAS BUMPER TO BUMPER. SHATTERED GLASS RAINED IN ON MYSELF, MY 14 YEAR OLD SON AND HIS FRIEND. I MANEUVERED TO THE SIDE OF THE FREEWAY. AT THIS POINT, WE CLEANED AS MUCH GLASS OFF FROM OURSELVES AND OUT OF THE CAR AS WE COULD. I AM SO THANKFUL, THAT THE SHADE HAPPENED TO BE CLOSED, I CAN'T IMAGINE THE GLASS THAT WOULD HAVE FELLEN ON US IF IT HADN'T OF BEEN. WE CAREFUL CLEANED GLASS OFF FROM THE SHADE HOWEVER, THERE WAS A SMALL RIM OF THE GLASS STILL ATTACHED. WITH FLASHERS ON, I SLOWLY MANAGED TO DRIVE THE CAR OFF AN EXIT, WHILE THE SUNROOF SHADE CONTINUED TO TEAR, FRAGMENTS OF GLASS CONTINUED TO FALL ON US. SINCE I WAS IN A FOREIGN COUNTRY, I DID NOT HAVE CELL SERVICE, THIS IS WHY THE DECISION WAS MADE TO DRIVE THE VEHICLE AND NOT CALL A TOW TRUCK. I FEEL THAT WE WERE VERY FORTUNATE THAT WE HAPPENED TO BE FAIRLY CLOSE TO A FORD DEALERSHIP, 5-10 MILES. AT THIS TIME, THE DEALERSHIP IS STILL ASSESSING THE DAMAGE. I HAVE HAD TO RENT A VEHICLE AND WILL BE MAKING ARRANGEMENTS TO TRAVEL BACK TO CANADA IN A WEEKS TIME TO HOPEFULLY, RECLAIM MY VEHICLE. THE INSURANCE CLAIM HAS NOT BEEN MADE YET DUE TO THE UNKNOWN AMOUNT OF DAMAGE AT THIS TIME HOWEVER, MY INSURANCE AGENT IS AWARE OF THE INCIDENT. AFTER RESEARCHING, IT IS MY UNDERSTANDING THAT FORD HAD HAD A CLASS ACTION SUIT FILLED AGAINST THEM DUE TO SIMILAR INCIDENTS. I WILL BE CONTACTING LINCOLN ONCE I RETURN BACK TO THE STATES. PHOTOS, INSURANCE CLAIMS, RENTAL FORMS AND COST OF REPAIRS WILL BE UPLOADED AT A LATER DATE.

I WAS DRIVING ON THE ROAD ALL THE SUDDEN I HEARD A KNOCK IN THE VEHICLE AND BURNING SMELL WITHOUT ANY WARNING THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO A SAFE PLACE. I HAVE IT TOWED TO THE DEALER THE ENTIRE ENGINE HAS TO BE REPLACED BECAUSE THE COOLANT WAS GOING TO THE ENGINE WHICH WILL COST NEARLY $10,000.00. I STILL OWE OVER $18,000.00 AND ONLY HAVE THE CAR FOR A 1 YEAR. I CAN'T GET ANY HELP FROM THE FORD COMPANY OR THE DEALER. I AM A SINGLE PARENT THAT'S IN A TRUE DILEMMA NOT KNOWING WHAT TO DO. THE DEALER HAS DONE THE SERVICE IN THE CAR 2 MONTHS PRIOR TO THE ENGINE FAILURE. I KEPT THE SERVICE EVERYTHING IT'S DUE. I WAS DOING ALL THE RIGHT THING.

VEHICLE REGISTERS DOOR ADJAR CONSTANTLY. CAUSES DOME LIGHTS TO STAY ON EVEN WHILE DRIVING, CAN'T LOCK DOOR, AND BATTERY GOES DEAD. THIS IS AN ISSUE! I SAW THERE WAS AN INVESTIGATION BUT APPARENTLY NOTHING HAS BEEN RESOLVED. THE PROBLEM STARTED GRADUALLY AND PROGRESSED TO ALWAYS. ONE TIME AFTER THE BATTERY DIED I HAD A FRIEND JUMP IT AND THE CABLES STARTED ON FIRE! UNSURE IF THIS IS RELATED BUT THE 12VOLT PLUG IN THE DASH STOPPED WORKING AND THE HEATER AC HVAC ALSO WENT OUT PREVIOUS TO THIS. WHAT A PAIN...

LEFT HEADLAMP STOPPED WORKING. REPLACED HEADLAMP AND IT WILL STILL NOT ILLUMINATE. DEALER SAID IT WAS AN ELECTRICAL WIRING ISSUE INTO THE BALLAST. COST TO REPAIR IS $2,200.00. LINCOLN CONCIERGE REFUSED TO ASSIST. THIS IS A SAFETY ISSUE BECAUSE THE ONCOMING DRIVERS PERCEIVE THE RIGHT HEADLIGHT AS BEING THE LEFT HEADLIGHT IN THE DARK CAUSING THEM TO VEER INTO OUR LANE. THIS IS OBVIOUSLY A DESIGN FLAW THAT HAS A SERIOUS SAFETY CONCERN.

I WAS DRIVING ON A 35 MILES/PER HOUR ZONE WITHOUT ANY WARNING I HEARD THE CAR MAKING CLICKING NOISE AND COMPLETELY SHUT DOWN. I HAD SOMEONE CHECKED IT FOR ME. MY COOLANT WAS GOING INTO MY ENGINE. I GOT IT TOWED TO DEALER THE ENGINE HAS TO BE REPLACED FOR ALMOST $10,000.00. I HAD THE CAR SERVICE 2 MONTHS AGO AT THE DEALER AND I STILL OVER 3,000.00 MILES UNTIL MY NEXT SERVICE.

2011 LINCOLN MKX ELECTRICAL SYSTEM SOFTWARE RECALL LINCOLN ISSUED A RECALL (10V659000) NHTSA CAMPAIGN #11V128000 WHICH REQUIRED REPLACEMENT OF AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. OUR LINCOLN STARTED TO DEVELOP ISSUES ONLY A FEW WEEKS AFTER PURCHASE. THE TURN SIGNAL WOULD REPEATEDLY BURN OUT. THE DEALERSHIP WE PURCHASED FROM REPLACED THE BULB & HOUSING SEVERAL TIMES WITH NO PERMANENT FIX. AFTER SOME RESEARCH WE FOUND THE RECALL NOTICE & CALLED LINCOLN DIRECTLY. AS IT TURNS OUR THE CAR (VIN NUMBER & ALL FIT THE CRITERIA FOR THE RECALL PER FORD) HOWEVER LINCOLN REFUSES TO FIX THE AFFECTED MODULE BECAUSE THE CAR IS ORIGINALLY FROM CANADA! WE LIVE 1 HOUR AWAY FORM CANADA, SO IAM SURE WE ARE NOT THE FIRST TO BUY A CAR IN THE US THAT ORIGINATED IN CANADA. AT THIS POINT WE DO NOT EVEN FEEL SAFE DRIVING THE VEHICLE FOR FEAR IT WILL CATCH FIRE. THE SIGNAL & RUNNING LIGHTS BURN OUT EVERY 2-3 WEEKS. VERY SCARY! WE CANNOT IN GOOD FAITH TRADE THE CAR IN EITHER WITH KNOWLEDGE OF THIS INFORMATION. THE MECHANICS THAT HAVE LOOKED AT THE VEHICLE STATED THAT THERE IS EVIDENCE OF AN ACTUAL FIRE AROUND THE TURN SIGNAL HOUSING.

THE THROTTLE VALVE ASSEMBLY WAS BAD. THE CAR STOPPED RUNNING WHEN THE WIFE WAS DRIVING HIGHWAY 105 AT 50 MPH. SHE TURNED ON THE FLASHERS AND WAS ABLE TO GET OFF TO THE SIDE OF THE HIGHWAY AFTER A SHORT TIME THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN BACK TO THE HOUSE. THE SAME THING HAPPENED AGAIN ABOUT TWO MONTHS LATER. THIS IS A VERY DANGEROUS SITUATION. THE ENGINE STOPS WITH NO WARNING.