2018 LINCOLN MKZ Complaints

DRIVER CAME TO PICK ME UP. DRIVER STOPPED, HE THOUGHT HE PUSHED PARK BUTTON. STARTED TO GET OUT OF CAR. GOT LEFT FOOT ON GROUND, SWUNG RIGHT FOOT OUT AND CAR STARTED ROLLING BACKWARDS. CAR DOOR KNOCKED HIM DOWN, CATCHING LEFT FOOT BETWEEN DOOR AND FRAME. CAR STARTED DRAGGING DRIVER DOWN STREET IN REVERSE. I HAD TO RUN AROUND DOOR, PUT CAR IN PARK. DRIVER DRAGGED BETWEEN 5-10 FEET(EST). DRIVER ENDED UP WITH FRACTURED LEFT ANKLE, 3 BROKEN BONES IN LEFT FOOT, ABRASIONS ON RIGHT SHOULDER AND LEFT ELBOW, HEMATOMA ON RIGHT LEG. CAR WAS ON A VILLAGE PAVED STREET, IN REVERSE INSTEAD OF PARK. IT WAS DARK , THE DRIVER THOUGHT HE PUSHED THE PARK BUTTON BUT EVIDENTLY PUT THE CAR IN REVERSE BY MISTAKE. CAR STARTED ROLLING WHEN HE TOOK RIGHT FOOT OFF BRAKE.

TL* THE CONTACT OWNS A 2018 LINCOLN MKZ. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT SWITCHED GEARS AND THE VEHICLE DECELERATED. THE VEHICLE ROLLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE WAS ABLE TO DRIVE OFF. THE VEHICLE WAS TAKEN TO OLATHE FORD LINCOLN (1845 E SANTA FE ST, OLATHE, KS 66062) WHERE THEY DIAGNOSED THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE MECHANIC STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

UPON DRIVING THE VEHICLE, IT HAS STALLED SEVEN TIMES. TWO OF THOSE INCIDENTS INVOLVED VEHICLE GOING INTO PARK WITHOUT TOUCHING THE PARK BUTTON. AS IT WAS SHIFTING INTO PARK, THERE WAS A LOUD CLICKING SOUND AS THOUGH THE VEHICLE WAS 'FIGHTING' GOING INTO PARK. THEN THE VEHICLE DIED. ON AT LEAST FIVE OTHER OCCASIONS, IT JUST DIED. NOTHING INDICATING ON MY WAY APP, OR AT SERVICE DEPARTMENT FOR LOCAL LINCOLN DEALERSHIP. THIS BEGAN ONE WEEK AGO YESTERDAY AND WITHOUT PATTERN, HAS CONTINUED. UPON RETURN FROM LINCOLN SERVICE DEPARTMENT, ISSUE RESURFACED THIS MORNING WHEN IT WENT INTO PARK WHILE DRIVING.