2008 LINCOLN MKZ Complaints

RECALL ON BRAKES, NO REMEDY AVAILABLE AT THIS TIME. HAVE TO REPLACE BOTH THE FRONT AND BACK BRAKES AS THEY ARE SLIPPING AND MAKING EXTREMELY LOUD SCRATCHING NOISES. AND I'M NOT WILLING TO KILL MYSELF NOT MY 2 MONTH OLD BECAUSE THEY WON'T BE PREPARED TO FIX THE ISSUE FOR ANOTHER 2 MONTHS. ## VIN PASSED ## [XXX] ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NOTIFIED OF AIRBAG SAFETY RECALL NHTSA 19V-001, SAFETY RECALL NOTICE 19S01 YET, I HAVE ATTEMPTED MANY TIMES TO MAKE AN APPOINTMENT WITH PLANET LINCOLN/PLANET FORD IN HUMBLE AND WOODLANDS, TX. WHEN THEY DISCOVER I NEED A LOANER NO APPOINTMENT IS EVER MADE. THEY PROMISE TO CALL BACK WHEN A LOANER IS AVAILABLE AND NEVER DO. FORD AND LINCOLN SEND ME NOTIFICATION REGULARLY THAT THIS NEEDS TO ME TAKEN CARE OF. I HAVE RELATED THE SAME TO THEM. I SUPPOSE THEY THINK THEY WON'T BE HELD RESPONSIBLE IF SOMETHING HAPPENS TO MY AIRBAGS, BUT THEY WILL. I HAVE NAMES, DATES, AND CONVERSATIONS DOCUMENTED.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 35 MPH, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN 2017. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE DASHBOARD DETACHED AND WAS CRACKED AROUND THE VENT ON THE FRONT PASSENGER SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCONUT CREEK LINCOLN (LOCATED AT 4970 NORTH, FL-7, COCONUT CREEK, FL 33073, (888) 406-4853), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 63,000. *TT *TR PHOTOS ATTACHED *JB

CHECK ENGINE LIGHT WENT ON .. TOOK TO TECH .. TIMING ISSUES .. FURTHER EXAMINATION REVELED WATER PUMP LEAKING, TIMING CHAIN STRETCHED ON ONE SIDE .. RESULT REQUIRED WATER PUMP REPLACEMENT, TIMING CHAIN REPLACEMENT, REPLACEMENT OF RIGHT BANK PHASER AND SECONDARY CHAIN AND TENTIONER, REPLACED UPPER CHAIN GUIDES, REPLACED CRANK/SPROCKET. TOTAL COST OF REPAIRS $2775.23 .. MILEAGE 88245 .. DETAILED INVOICE FROM REPAIR SHOP IS AVAILABLE.

I AM HAVING A REALLY HARD TIME GETTING THIS AIR BAG REPLACED WITH A LOCAL DEALERSHIP THE ONLY DEALERSHIP IN RADIUS. MTN VIEW LINCOLN FORD CHATTANOOGA, TN. THIS IS THE ONLY VEHICLE I DRIVE AND I ADVISED THEM I WOULD NEED A LOANER WHILE THIS REPAIR IS BEING DONE. THE FIRST TIME I CALLED WITH A CS REPRESENTATIVE ON THE PHONE THEY ADVISED ME THEY DIDN'T HAVE A PART BUT COULD ORDER IT. I ASKED ABOUT A LOANER THE REP TOLD ME ONLY THE SERVICE MANAGER CAN APPROVE THAT AND I WAS SENT TO HIS DESK WHERE I LEFT A MESSAGE. I DIDN'T RECEIVE A CALL BACK. (THERE IS A GOOGLE REVIEW REGARDING MY EXPERIENCE). AFTER RECEIVING YET ANOTHER RECALL NOTICE LAST WEEK I DREADFULLY ATTEMPTED TO SCHEDULE AN APPOINTMENT TO GET THIS FIXED. WHICH WAS TODAY AT 7:45, LAST WEEK I EXPRESSED AGAIN THE NEED FOR A LOANER THE GUY WHO ANSWERED THE PHONE ADVISED ME THEY HAD 40 LOANERS OUT BUT HE CAN SEE WHAT HE CAN DO. TODAY I ARRIVED WAITED 20 MINS AND TODD COMES TO MY VEHICLE I ADVISED THEM WHAT I WAS THERE FOR AND HE STATED THERE ARE NO LOANERS BUT HE WILL GIVE ME A CALL AND UPDATE ME. NO ONE HAS CALLED ME.

I WAS BACKING OUT OF A PARKING STALL AND TURNED THE STEERING WHEEL SHARPLY TO THE LEFT AND HEARD A BREAKING SOUND. WHEN I PUT THE CAR IN DRIVE, IT WOULD NOT MOVE EVEN THOUGH THE ENGINE WAS STILL RUNNING. I FOUND THAT THE FRONT WHEELS WERE BOTH POINTED INWARDS (PIGEON-TOED) A SEVERE AMOUNT. A FLAT-BED TRUCK WAS CALLED TO TAKE THE CAR TO THE FORD DEALER FOR REPAIRS. THE REPORT FROM THE FORD DEALER IS THAT AN OUTER TIE-ROD END HAD BROKEN COMPLETELY THROUGH IN WHAT WOULD BE CHARACTERIZED AS A BRITTLE FRACTURE. ACCORDING TO THE DEALER, THERE WAS A BRIGHT CLEAN BREAK NOT TYPICAL OF A FATIGUE FAILURE OR A DUCTILE FAILURE.

TAKARA RECALL I RECEIVED A LETTER FROM LINCOLN 3 YEARS AGO AND NOTHING HAS BEEN DONE, THE VALUE OF THE VEHICLE HAS DECREASED AND I CANNOT SELL IT. THEY SHOULD BUY BACK THE CAR AT THE VALUE OF IT 3 YEARS AGO.

ABS ENGAGED ON SNOWY ROAD. NOW, BRAKE PEDAL IS EXTREMELY SOFT/SPONGY...DOES NOT ENGAGE UNTIL PEDAL IS FULLY DEPRESSED. COUNTY ROAD. STRAIGHT-LINE STOP. REPLACED BRAKE MASTER CYLINDER AND PERFORMED FACTORY PRESSURE/SERVICE BLEED. CAUSE IS CERTAIN TO BE THE HISTORICALLY FAULTY ABS HCU/CONTROL MODULE.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE ATTEMPTING TO OPEN ALL THE VEHICLE'S DOORS, THE DOOR HANDLES FRACTURED. ALSO, THE REAR LOCKS FAILED TO OPERATE THE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN ELECTRICAL MOTOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.