2015 LINCOLN MKZ Complaints

MY 2015 MKZ STARTED HAVING PROBLEMS IN SEPTEMBER 2020 WHEN THE CHECK ENGINE LIGHT CAME ON AS WELL AS THE INDICATOR FOR LOW ENGINE OIL PRESSURE, BOTH COMING ON WHEN THE CAR IS IN MOTION. WE PURCHASED THE EXTENDED WARRANTY WITH THE VEHICLE AND AFTER TAKING IT TO FORD AUTO NATION IN PANAMA CITY, THEY TOLD US IT WAS THE CATALYTIC CONVERTER. THEY DID NOT TEST WHY THE LOW ENGINE OIL PRESSURE INDICATOR LIGHT CAME ON, ONLY STATING IT WAS DUE TO THE CATALYTIC CONVERTER. I HAD TO CALL THEM TWICE TO EVEN GET AN UPDATE ON MY VEHICLE AS NO ONE WOULD CALL ME REGARDING THE ISSUES. WE THEN BROUGHT IT TO THE LOCAL MECHANIC WE USUALLY USE AND THEY STATED THE CAR HAD TWO EMISSION RECALLS/BULLETINS; ONE FOR THE CATALYTIC CONVERTER AND THE SECOND FOR THE POWERTRAIN CONTROL MODULE REPROGRAMMING ( WHICH I HAVE COPIES OF). AFTER TAKING IT BACK TO FORD AUTO NATION PANAMA CITY, THEY STATED THESE TWO RECALLS DID NOT APPLY TO MY VEHICLE AND WOULD NOT HELP US, EVEN AFTER GIVING THEM COPIES OF SUCH PAPERWORK. THEY STATED THAT JUST BECAUSE THE RECALLS/BULLETINS PULLED UP WITH MY VIN NUMBER, IT DID NOT MEAN THOSE WERE APPLICABLE TO MY VEHICLE. SINCE THE INCIDENT WITH FORD AUTO NATION PANAMA CITY, MY VEHICLE HAS BEEN TO THE LOCAL MECHANICS SHOP 3 TIMES FOR REPAIR TO THE OIL PRESSURE SWITCH, 2 DIFFERENT O2 SENSORS (FRONT LEFT AND BACK RIGHT) ALONG WITH CHANGING OUT OF SPARK PLUGS AS THE CORRECT ONES WERE NEVER INSTALLED AND A HUGE GAP WAS FOUND BETWEEN THEM ( I PURCHASED THIS CAR ONE YEAR AGO). THE CODES FOR THE CHECK ENGINE LIGHT ALL THREE TIMES HAVE SHOWN THE O2 SENSORS AND CATALYTIC CONVERTER. I WANT MY CAR REPAIRED PROPERLY AND MY FUNDS REIMBURSED AS THIS WOULD NOT HAVE HAPPENED IF FORD AUTO NATION PANAMA CITY WOULD HAVE REPAIRED MY VEHICLE PROPERLY WHEN WE PROVIDED THEM THE PAPERWORK REGARDING THE EMISSION RECALLS/BULLETINS.

THE PROBLEM HAPPENING,AND AGAIN TODAY IS THAT THE AIRBAG WARNING LIGHT GOES ON AND THE AIR CONDITIONING STOPS WORKING AND THE POWER WINDOWS WON'T OPEN ON PASSENGER SIDE AND THE RADIO WON'T GO ON AND POWER DRIVERS SEAT MOVE BACK AND FORTH ON ITS OWN WHILE DRIVING!!!! PROBLEMS HAPPEN BOTH WHILE DRIVING AND IN STATIONARY POSITION. THIS HAS HAPPENED OCT 25. 2020. I FOUND OUT LL THIS AFTER STARTING THE VEHICLE.

TRANSMISSION MAKES UNUSUALLY LOUD REVVING NOISE WHEN THE GAS ENGINE TAKES OVER FOR THE ELECTRIC MOTOR. IF YOU ARE ON AN ENTRANCE RAMP TO A FREEWAY AND APPLY 1/2 PEDDLE OR MORE TO MERGE ONTO FREEWAY, IT HAS A VERY NOISY REV (TRANS) NOISE. I HAVE BEEN APPRAISING CARS FOR 25YRS IN THE RETAIL AUTO BUSINESS AND I HAVE DRIVEN OTHER MKZ HYBRIDS AND THEY DON'T MAKE AS MUCH NOISE AS THIS CAR MAKES

SHIFTING FROM GEARS 1-2 AND 3-4 ARE HARD AND/OR DELAYED. SHIFTING FROM 1-2 IS SO HARD THAT YOU HAVE TO STIFFEN YOUR NECK MUSCLES TO PREVENT AN UNCOMFORTABLE HEAD AND NECK MOVEMENT. THE ONLY TIME THIS ISN'T EXPERIENCED IS WITH 80% OR MORE THROTTLE APPLIED. THE DEALER HAS REBUILT THE TRANSMISSION, REPLACED SOLENOID ASSEMBLIES, ETC AND THE PROBLEM COMES BACK. THE DEALER HAS LOOKED AT IT ONE MORE TIME AND SAYS THEY FIND NO ISSUE THAT LINCOLN'S WARRANTY PARAMETERS WILL ALLOW THEM TO FIX.

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL TO THE STOP THE VEHICLE, THE PEDAL EXTENDED TO THE FLOOR. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT BRAKE FLUID HAD LEAKED FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER HINES PARK LINCOLN LOCATED AT 40601 ANN ARBOR RD, PLYMOUTH, MI 48170, WHO DIAGNOSED THAT THE BRAKE LINE HAD RUPTURED. THE BRAKE LINE WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY 9 MONTHS LATER, THE VEHICLE EXPERIENCED THE SAME FAILURE ON THE FRONT PASSENGER'S SIDE BRAKE LINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 70,000.

I JUST HAD MY STATE INSPECTION IN JAN. ON 3.28.20, I GOT INTO THE CAR, STARTED IT. I PLACED THE CAR IN REVERSE, PUSHED ON THE BRAKE PEDAL AS I PARK ON A SLIGHT INCLINE. I FELT A RESISTANCE AND THE PEDAL WENT TO THE FLOOR. THE VEHICLE DID STOP. UNSURE OF WHAT HAPPENED, I PUT IT IN PARK AND I APPLIED THE EMERGENCY BRAKE. AS I WAS PARTIALLY IN TRAFFIC PUT IT IN DRIVE TO GO FORWARD AND USED THE EMERGENCY BRAKE AGAIN, PUT IT IN PARK. TRIED BRAKE PEDAL AGAIN, IT PUMPED TO NOR MALFUNCTIONED POSITION. THINKING IT WAS A SYSTEM GLITCH, I TRIED AGAIN. WHEN I PUSHED THE BRAKE THIS TIME TO PLACE IT IN REVERSE, IT WENT TO THE FLOOR AGAIN. TURNED CAR OFF AND EXITED TO LOOK. SAW BRAKE FLUID ON THE GROUND AROUND THE FRONT PASSENGER TIRE. CALLED FOR A FLAT BED TOW. IT WENT TO PEP BOYS. THEY SAID THE FRONT PASSENGER BRAKE HOSE HAD BUBBLED AND SPLIT. I REQUESTED THEY CHECK ALL THE HOSES. THE FRONT DRIVER ALSO HAD A BUBBLE DEFECT. THEY REPLACED BOTH. I AM THANKFUL IT HAPPENED AS IT DID BECAUSE I GO DOWN A STEEP, DOWNHILL MOUNTAIN BACK ROAD TO GO HOME. THEY MADE THE REPAIRS AND CHECKED EVERYTHING IN THE SYSTEM, ALL ELSE IS WELL. THEY GAVE ME THE HOSES BECAUSE THEY SAID FOR THE MILEAGE AND AGE, THIS SHOULD NOT HAVE HAPPENED. NOTHING WAS NOTED AT THE TIME OF INSPECTION EITHER, AT THE SAME PLACE. I FOUND NO RECALL OR BULLETIN ON THIS. IT NEEDS INVESTIGATING BEFORE THERE IS A TRAGEDY.

DRIVING AT HIGHWAY SPEED IN THE MIDDLE LANE DURING HEAVY RAIN. SUDDENLY THE STEERING BECAME ALMOST RIGID. FORTUNATELY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR HAD RECENTLY BEEN RECALLED AND REPAIRED REGARDING THE BOLTS ON THE POWER STEERING ASSIST MODULE. OBVIOUSLY THERE REMAINS AN INHERENT DESIGN FLAW IN THE STEERING ASSIST FUNCTION, DISABLING STEERING CAPABILITY THAT COULD HAVE PROVEN FATAL. THE STEERING MODULE HAS BEEN REPLACED BUT WE HAVE LOST CONFIDENCE IN THE VEHICLE.

CARVANA STATES "THANK YOU FOR TAKING THE TIME TO EMAIL US ABOUT YOUR RECENT VEHICLE PURCHASE! CARVANA TAKES PRIDE IN THE VEHICLES THAT WE PROVIDE AND SELL TO EVERY CUSTOMER. PER OUR STANDARDS, WE COMPLETE A 150 POINT INSPECTION OF EVERY VEHICLE HOWEVER THIS WAS NOT THE CASE. I HAD SO MANY ISSUES FROM TRANSMISSION FAILURE, SPEAKERS NOT WORKING, SPEED ISSUES WITH CAR NOT ACCELERATING TO TIRES NOT BEING THE CORRECT ONES SO I WOULD SLIDE ON RAINING DAYS AND ALMOST CRASH ON 3 OCCASIONS.

DRIVING HOME AT RUSH HOUR AND CAR SUDDENLY LOST ENGINE POWER, NO RESPONSE WHEN PUSHING ACCELERATOR, MULTIPLE DASH LIGHTS CAME IN. UNABLE TO TRAVEL MORE THEN 5-MPH.HAPPENED MULTIPLE TIMES IN THE FOLLOWING HOURS, TOWED TO DEALER.

WHILE DRIVING, SOMETIMES THE HORN COMPLETELY STOPS WORKING, AT THE SAME TIME THE HORN STOPS WORKING I CAN REMOVE MY SEATBELT OR HAVE A PASSENGER NOT WEARING A SEAT BELT AND THE SEAT BELT INDICATOR AND CHIME DOES NOT COME ON, I HAVE BUCKLED AND UNBUCKLED THE SEATBELT TO TRY TO GET THE INDICATOR TO COME ON AND NOTHING HAPPENS. I AM WORRIED THAT THE SEAT SENSORS OR SEAT BELT LATCH ARE DEFECTIVE ALSO THE HORN ISSUE MAY BE ANOTHER UNDERLYING PROBLEM.