2012 LINCOLN MKZ Complaints

AT 69,000 MILES THE TRANSMISSION IN MY 2012 LINCOLN MKZ FAILED DUE TO DEFECTS IN MATERIALS AND WORKMANSHIP, ACCORDING TO MY LINCOLN/FORD DEALER. WHEN ACCELERATING INTO OVERDRIVE, THE TRANSMISSION WOULD SHUDDER AND EXPERIENCE SHIFTING PROBLEMS, USUALLY AROUND 40 MPH. THE SHIFTING ISSUE OCCURRED WHETHER DRIVING ON CITY STREETS OR ON THE HIGHWAY. UPON INSPECTION, THE DEALER DETERMINED THE TRANSMISSION WAS DAMAGED BEYOND REPAIR DUE AN EXCESSIVE AMOUNT OF METAL SHAVINGS LEFT BEHIND IN THE MANUFACTURING AND ASSEMBLY PROCESSES. THE UNREMOVED SHAVINGS HAD ACTED AS AN ABRASIVE CAUSING EXCESSIVE WEAR AND TEAR ON TRANSMISSION'S COMPONENTS. THIS CONDITION RESULTED TRANSMISSION FAILURE. THE ONLY REMEDY--REPLACE THE TRANSMISSION. THE REPAIR WAS DONE AT THE DEALERSHIP BUT SINCE THE POWERTRAIN WAS OUT OF WARRANTY I HAD TO BEAR THE TOTAL COST OF THE REPAIR. THIS DEFECT IS VERY SERIOUS BECAUSE THE POWERTRAIN COULD MALFUNCTION AT ANY TIME AND WITHOUT ANY WARNING RESULTING IN SERIOUS INJURY AND/OR DEATH.

MY TRACTION CONTROL AND ADVANCED TRACTION CONTROL LIGHTS ARE ON AND I HAVE NO POWER STEERING. THERE WAS A PREVIOUS RECALL ON THIS AND THE DEALER SAID NOT FOR MY VIN NUMBER. MY ELECTRIC POWER STEERING ISN'T WORKING

I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE THOUGHT NEED ANTIFREEZE LIQUID AND PUT IT BUT STILL RUNNING WEIRD.

POWER STEERING ASSIST FAULT. THIS HAS HAPPENED TWICE NOW. FIRST INCIDENT WAS SEPTEMBER 29TH 2018, SECOND WAS TODAY AUGUST 23RD 2019. THERE WAS A RECALL PREVIOUSLY BUT ISN'T ONE FOR MY VIN NUMBER. VEHICLE FIRST TIME WAS IN MOTION ON CITY STREET, SECOND TIME WAS STATIONARY IN DRIVEWAY OF HOME.

TL* THE CONTACT OWNED A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ON THE INTERSTATE DRIVING 50 MPH, THERE WAS A TWO VEHICLE COLLISION AND ALL THE VEHICLE ATTEMPTED TO STOP BUT IT CAUSED MULTIPLE COLLISIONS. THE CONTACT DEPRESSED HER BRAKE PEDAL HOWEVER SHE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE STOMACH FROM THE SEAT, HEAD, BOTH SHOULDERS, KNEES, CHEST AND BOTH ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE VIN WAS PART OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE. BOTH AIRBAGS DEPLOYED. TIRES WERE STILL LOCKED WHEN TOW-TRUCK ARRIVED. OTHER CAR INVOLVED DID NOT HAVE THIS ISSUE. WE DO NOT HAVE A HYBRID, BUT WONDER IF THE STEERING RECALL THAT STARTED WITH 2012 MKZ HYBRIDS & OTHERS COULD INVOLVE ADDITIONAL MODELS LIKE OURS (RECALL 15V340000). WHAT WE EXPERIENCED WAS NOT NORMAL.

STARTED VEHICLE IN PARKING LOT. BRAKE LIGHT, ABS, TRACTION CONTROL LIGHTS ALL ON. BACKED OUT OF PARKING SPOT. THOUGHT I COULD GET IT HOME. PULLED OUT ONTO CITY STREET. TOTAL BRAKE FAILURE; PEDAL WENT ALL THE WAY DOWN. DID NOT REMEMBER TO USE EMERGENCY BRAKE TO STOP, BUT PUT INTO PARK TO GET VEHICLE TO STOP. MANAGED TO PULL INTO ANOTHER PARKING LOT, CONTINUING TO PUT INTO PARK TO STOP. CALLED AAA AND HAD TOWED. DEALER INVOICE STATES, "VERIFIED CUST CONCERN. EXPERIENCED NO POWER BRAKE ASSIST ON VEHICLE. R&I THE ABS CONTROL MODULE FOR INTERNAL FAULT...."

SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. WHILE DRIVING 25 MPH, THE STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.

DOOR LATCH WILL NOT KEEP DOOR LOCKED. DOOR SOMETIMES WILL NOT CLOSE UNLESS A PERSON PLAYS WITH THE LATCH TO MANIPULATE THE HOOKS TO GET DOOR TO CLOSE. HAS ONLY HAPPEN, SO FAR, WITH THE CAR STOPPED.