2013 LINCOLN MKZ Complaints

AT MY 55000 MILE SERVICE I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING. PER THE MECHANIC, THIS IS A KNOW PROBLEM WITH THIS LUG NUTS ON THIS MODEL OF LINCOLN. I JUST HAD THEM REPLACED WITH THE TOTAL COST OF REPAIR INCLUDING THREE DAMAGED LUG STUDS FOR APPROX $440. THE REPLACEMENT LUG NUTS WERE THE SAME AS THE ORIGINAL ONES.

WHEN LETTING THE SEAT DOWN IT WONT GO BACK UP THE MIDDLE SEAT BELT RETRACT GETS ST STUCK IT HAS HAPPENED TWICE IT HAS BEEN A RECALL ON THIS BUT NOT ON MY VIN

INTERIOR DRIVER DOOR HANDLE NO LONGER SITS FLUSH WITH BODY. PERIODICALLY THE DOOR DOES NOT SHUT PROPERLY . I NOTICED A RECALL ON THAT PART. WHEN ASKED GRIDLEY FORD SERVICE (DWAYNE) HE EMPHASIZED ON YOUR WEB POSTING IT SAYS CERTAIN VEHICLES AND IS NOT ONE OF 'THOSE' . I ASKED THAT SINCE IT IS DISPLAYING SAME PROBLEM ADDRESSED HOW IS MY CAR NOT COVERED. HE PULLED UP A PRINTOUT THAT SHOWS MY VEHICLE AND THE RECALL IS NOT LISTED. I ASKED HIM IF THERE IS ANYONE HE CAN CALL TO ADVOCATE FOR MY VEHICLE AND HE SAID HE DOESN'T CALL ANYBODY FOR THAT. I WAS TOLD REPAIR COST WAS $200. I LEFT THERE CONFUSED AND ANGRY.

THE PANORAMIC SUNROOF GLASS IS SEPARATING OR DELAMINATING. THE GLASS IS DEVELOPING AIR POCKETS BETWEEN THE LAYERS OF GLASS AND ITS COATINGS. LARGER AIR POCKETS DEVELOPED FIRST AROUND THE EDGES, AND NOW SMALLER BUBBLES HAVE DEVELOPED THROUGHOUT THE ENTIRE SUNROOF. NEW BUBBLES CONTINUE TO DEVELOP. IN ADDITION, THE BLACK COLOR OF THE GLASS SURROUNDING THE SUNROOF AREA APPEARS TO BE A FILM LAYER INSIDE THE GLASS. THIS FILM IS PEELING OR SEPARATING INSIDE THE GLASS. THIS IS A 2013 MODEL CAR. THE BUBBLING OR DELAMINATING PROBLEM BEGAN IN LATE 2017 AND ADVANCED QUICKLY. THIS CAR IS GARAGED DURING EVENING HOURS AT HOME, AND GARAGED DURING WORK HOURS EVERYDAY AT THE OFFICE. I LIVE IN MILD NORTHERN CALIFORNIA WEATHER AND THE CAR IS RARELY EXPOSED TO ANY ADVERSE WEATHER.

WHILE TURNING INTO MY DRIVEWAY I SLOWED TO MAKE THE TURN AND MY CAR IMMEDIATELY ACCELERATED RPMS REVVED UP. NO DAMAGE WAS DONE. THEN A COUPLE OF DAYS LATER I WAS PULLING INTO A PARKING SPACE AND SLOWED TO MAKE THE TURN AND THE RPMS SHOT UP AGAIN CAUSING ME TO HIT A PARKED CAR AND ALSO A BUILDING BEFORE I COULD BRING THE CAR TO A STOP. I TOOK THE CAR IMMEDIATELY TO GRAY DANIELS DEALERSHIP IN BRANDON MS AND THEY TOLD ME THEY CLD NOT EVEN LOOK AT IT UNTIL TUESDAY. THIS WAS FRIDAY JUNE 15, 2018. NO INJURIES OCCURRED, MY AIRBAG DID NOT DEPLOY. CAR HAS SIGNIFICANT DAMAGE BUT WAS DRIVABLE. I WAS UNCOMFORTABLE DRIVING THE CAR SO I GOT A RENTAL CAR AND TOOK THE MKZ BACK TO GRAY DANIELS. AFTER RESEARCHING THIS ISSUE, IT SEEMS A COMMON PROBLEM AND IT IS CALLED ELECTROMAGNETIC INTERFERENCE CAUSING UNWANTED ACCELERATION. THIS IS A HUGE SAFETY ISSUE THAT FORD HAS KNOWN ABOUT FOR YEARS!!!! THE DEALERSHIPS ARE ALSO AWARE! EVEN THOUGH GRAY DANIELS PLAYED IGNORANT, THEY ARE AWARE. I HAVE SENT THEM AN EMAIL OF COUNTLESS COMPLAINTS MADE BECAUSE OF THIS ISSUE AND OVER 5000 DEATHS THAT HAVE OCCURRED AND A HUGE LAWSUIT STIMPSON VS FORD FOR THIS VERY REASON! I WANT THIS PROBLEM RESOLVED AND A FORMAL COMPLAINT FILED. I WILL ALSO BE ADVISING FORD MOTOR COMPANY (NOT THAT THEY WILL DO ANYTHING) OF THE DEALERSHIP AND HOW I WAS TREATED. THE DEALERSHIP WAS COMPLETELY UNPROFESSIONAL AND MY DAUGHTER EVEN WENT TO THE DEALERSHIP AND EXPLAINED THEIR SERIOUSNESS OF THE ISSUE STILL GRAY DANIELS COULD CARE LESS AND TOLD MY DAUGHTER TO STOP VIDEO AND AUDIO RECORDING. I'VE ATTACHED 5 COMPLAINTS THAT I FOUND ONLINE. I COULD PROVIDE MANY MORE BUT YOUR SITE DOES NOT ALLOW MORE THAN 5. SOMETHING NEEDS TO BE DONE!!!!

LEFT SIDE BOLSTER OF DRIVER SEAT EASILY BREAKS. CANNONT FIND A NON- BROKEN ONE AT ANY SALVAGE YARD. AND NO LOCAL FORD AND LINCOLN DEALER WANTS TO FIX IT BECAUSE IN THE EVENT OF HAVING TO REPLACE THE SEAT IN ORDER TO FIX THE SEAT. THEY WOULD HAVE TO ORDER DOZENS OF SMALL PARTS. EVEN A LOCAL BODY SHOP REFUSED TO FIX IT BECAUSE THEY COULDN'T FIND ME A USED ONE WITHOUT THAT BOLSTER BROKEN. IN MY CASE I WAS LEANING BACK TO GET SOMETHING OUT OF THE BACK SEAT AND IT BROKE. I DO THIS ALL THE TIME IN OTHER CARS AND NEVER HAVE THIS TROUBLE. I ONLY WEIGH 150LBS. I BELIEVE THAT THIS IS A SAFTEY ISSUE AND WOULD LIKE TO KNOW WHY THIS HAPPENS ONLY TO THE LEFT BOLSTER. THE SEAT WILL LOOK NORMAL UNTILL YOU MOVE THE BOLSTER BACK AND FORTH.

I HAVE ADVANCETRAC SERVICE WARNING, HILL ASSIST AND ABS DISABLED AND THE STEERING WHEEL BEING HEAVIER THAN NORMAL PLUS THE TRANSMISSION SLIPPING WHILE ACCELERATION AND BRAKING. THE PROBLEM USUALLY HAPPENS AT WET OR COLD WEATHER. IT STARTED ONCE A DAY BUT NOW AT LEAST 50 TIMES A DAY. MANY TIMES THAT HAPPENS WHEN I START THE CAR AND TURNING THE STEERING WHEEL BUT IT ALSO KEEP HAPPENING DURING DRIVING. I WENT TO THE LINCOLN DEALER AT FRANKLIN, TENNESSEE AND THEY KEPT THE CAR FOR 3 DAYS AND AFTER THAT THEY DID NOTHING AND TOOK $140 FOR DIAGNOSIS!!!!!!!! THEY GIVE ME THE CAR BACK AND TOLD WE CAN'T GET THE PROBLEM SO KEEP DRIVING AND RECORD YOUR NOTES FOR THE PROBLEM.

THE PANORAMIC SUNROOF IS DELAMINATING. AND AREA ALONG THE LEFT EDGE OF THE SUNROOF, ON THE DRIVERS SIDE OF THE CAR JUST ABOVE THE DRIVERS HEAD, IS BEGINNING TO DELAMINATE ON THE INTERIOR SURFACE. THERE APPEARS TO BE A THICK FILM OF SOME SORT THAT IS BUBBLING FROM THE EDGE TOWARD THE CENTER OF THE ROOF GLASS. THE CAR GARAGED INDOORS DAY AND NIGHT.

I PURCHASED A USED 2013 LINCOLN MKZ. AS OF OCTOBER 11,2014. IT HAS BEEN TO THE DEALERSHIP A TOTAL OF 11 TIMES DUE TO THE FOLLOWING PROBLEMS... KEY FAB, RECALL 14S21 SENOR AIR BAG, RECALL 15S16, RECALL 15S14 REPLACE POWER STEERING BOLTS, REPLACE AIR CONDITIONER IN THE CAR, KEY FAB, REDO RECALL FOR DOOR LATCHES, PHONE & RADIO DEVICE, DRIVER FRONT SEAT MOVED UP & DOWN & BACK & FORTH ON IT'S OWN. CAR WAS PUTTING ITSELF IN PARK. RECALL 15S16, CENTER READ CHECK LIGHTS, HEADLIGHTS ARE NOW NOT COMING ON AND I JUST PICKED UP TODAY. SO NOW A NEW PROBLEM. I WANT LINCOLN MOTOR COMPANY TO REPURCHASE THIS AUTO BACK. I FEEL VERY UNSAFE WITH DRIVING THIS CAR. MY FAMILY & I VALUE MY LIFE. ALL OF THESE PROBLEMS STARTED 9 MONTHS AFTER I PURCHASED. OCTOBER 20, 2017. THIS IS QUITE CONCERNING. THAT I'M AFRAID TO DRIVE THIS AUTO

ON MY WAY TO WORK ON 10/03/2017 @ AROUND 7AM IN RUSH HOUR TRAFFIC MY LEFT PASSENGER FRONT DOOR SWUNG UP. I HAD TO SWERVE OUT OF TRAFFIC TO MISS FROM HITTING A VEHICLE NEXT TO MINE. I WAS ABLE TO SAFELY ARRIVE AT A RITE AID PARKING LOT. I HAVE RESEARCHED AND FOUND THAT MY MODEL CAR WAS UNDER A RECALL FOR FAULTY DOOR LATCH. MY CAR WAS TAKEN TO MY LOCAL FORD DEALERSHIP WHERE THEY ARE STATING IT WILL BE $652 TO REPAIR AND MY CAR WAS NOT UNDER RECALL. I'M HIGHLY UPSET AND FEEL THAT MY CAR SHOULD BE COVER UNDER THIS RECALL AS IT HAS EXPERIENCED THE SAME DEFECT AS PREVIOUS 2013 LINCOLN MKZ OWNERS