2015 LINCOLN MKZ Complaints

SEAT BELT SENSOR DOES NOT COME ON ALL THE TIME WHEN SEAT IS OCCUPIED, HORN DOES NOT WORK ALL THE TIME. I WAS INFORMED THAT THIS COULD BE A MAJOR PROBLEM IF LEFT UNREPAIRED. I CANT SEEM TO GET MY LOCAL LINCOLN DEALERSHIP TO FIX THE PROBLEM WEITHER ITS A MODULE OR SOMETHING ELSE.

OUR VEHICLE IS LESS THAN YEAR OLD AND HAVE RUST COMPLETELY AROUND EDGE OF HOOD. OUR WARRANTY FOR CORROSION ENDS IN NOV 2019.....BUT LINCOLN/FORD HAS DENIED OUR CLAIM DUE TO NO 'PERFORATIONS' OCCURRING --YET.. SINCE LINCOLN/FORD USED INCOMPATABLE METALS ON THE RIM OF THEIR HOODS....WOULDN'T THIS BE CONSIDERED MFG. DEFECT?. I KNOW THAT THIS IS NOT A SAFETY ISSUE BUT WE WOULD HAVE NEVER HAVE INVESTED $$$$ IN THIS VEHICLE. WE HAVE BEEN TOLD BY THE DEALER, THAT THE HOOD WILL HAVE TO BE REPLACED....THEN THE TWO METALS (ONE DIRECTLY ON THE VEHICLE AND THE ONE AROUND THE SEAM OF THE HOOD) WILL BE COATED. WE'VE BEEN TOLD THAT'S THE ONLY WAY TO SOLVE THIS PROBLEM. WE CANNOT RESELL VEHICLE OR MAYBE EVEN AFFORD REPAIRS SINCE WE ARE BOTH RETIRED. FORD MUST HAVE REALIZED THE TWO IMCOMPATABLE METALS WERE THE PROBLEM. NOW IT SEEMS THAT THEY ARE PLAYING WORD GAMES. I NEED YOUR HELP AND EXPERTISE IN SOLVING THIS EXPENSIVE PROBLEM. I KNOW THAT THIS IS NOT A SAFETY ISSUE BUT IT GETS ME ANGRY THAT I BOUGHT AMERICAN AND AM GETTING TREATED IN THIS MATTER. THANK YOU FOR YOUR ANTICPATED COOPERATION IN THIS MATTER, I CAN BE REACHED AT---[XXX]--- [XXX] S THE ONLY WAY TO SOLVE THIS PROBLEM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 233-2636) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE FAILED. THE DEALER REPLACED THE POWER TRAIN CONTROL, THE TRANSMISSION CONTROL MODULE, AND ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TOWED TO RON NORRIS FORD (3000 CHENEY HIGHWAY, TITUSVILLE, FL, 32780, (321) 267-2112). THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE IGNITION WAS STARTED MORE THAN THREE TIMES; THEREFORE, THEY WERE UNABLE TO LOCATE NEW FAILURE CODES. RON NORRIS FORD STATED THAT THEY LOCATED THE SAME FAILURE CODES AS THE ISLAND LINCOLN DEALER. RON NORRIS FORD TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVED CASE NUMBER: 17471751. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,600.

IT STARTED MONTHS AGO WITH A STRANGE HUMMING NOISE COMING FROM THE BACK OF THE CAR ON THE RIGHT SIDE ,WHERE THE GAS TANK IS. IT WOULD COME AND GO VERY COUPLE OF WEEKS. MY MECHANIC CHECKED IT OUT AND FOUND NOTHING. ONE DAY, WITH THE HUMMING SOUND VERY LOUD , THE CAR LOST POWER WHILE DRIVING, ALMOST CRASHED. HAD IT TOWED BACK TO THE MECHANIC ,WHO I TRUST AND AGAIN COULD FIND NOTHING. I CALLED A LINCOLN DEALER AND THEY KNEW NOTHING OF A GAS PUMP RECALL. MY MECHANIC LOOKED UP ON EDMONDS AND NOTICED THEIR WAS A RECALL ON FUEL PUMPS FOR THE MKC BUT MY CAR MISSED THE INCLUSION DATE BY A MONTH. SO WE REPLACED THE PUMP.$700. SEEMED TO WORK UNTIL 2 DAYS AGO WHEN I TRIED TO START THE CAR BUT COULDN'T DEPRESS THE BRAKE PEDAL BECAUSE IT WAS DOWN TO THE FLOOR AND THE DASH BOARD SCREEN HAD ALL CRAZY LIGHTS FLASHING WITH STRANGE CLICKING NOISES COMING FROM THE DASH. THE LIGHTS AND RADIO WORKED FINE.ONE DAY LATER, NOW THE LIGHTS DON'T WORK AT ALL. MAYBE A SEPARATE ISSUE? THERE SEEMS TO BE MANY OTHER ELECTRICAL COMPLAINTS ON WEBSITES ABOUT THE MKC. I'M GOING TO REPLACE THE BATTERY AND IF THAT DOESN'T WORK, HAVE IT TOWED TO A LINCOLN DEALER.

IN UNDER 4 YEARS/50K MILES BATTERY HAS BEEN CHANGED 4 TIMES. EVERY TIME THE CAUSE IS A BAD BATTERY AND NOT A DRAW. THERE IS AN UNDERLYING ISSUE WITH THE MKZ ELECTRICAL ARCHITECTURE. DEALER SAYS THIS IS A COMMON PROBLEM.

ON JUNE 20TH 2018 WHILE TURNING ONTO A CITY STREET AT ABOUT 15 MILES PER HOUR THE POWER STEERING SUDDENLY FAILED LOCKING THE STEERING WHEEL. IT TOOK TREMENDOUS EFFORT TO TURN THE STEERING WHEEL TO CONTROL THE CAR. BECAUSE OF THE SLOW SPEED I WAS ABLE TO STOP THE CAR JUST BEFORE GOING OFF THE ROAD. AT THE SAME TIME SEVERAL LIGHTS ON THE DASH BOARD LIT UP OR WERE FLASHING. ONCE I STOPPED THE CAR I TURNED THE ENGINE OFF. I WAITED A FEW MINUTES AND RESTARTED THE CAR. WHEN I STARTED THE CAR THE STEERING WORKED FINE AND NO LIGHTS WERE ILLUMINATED. I PROCEEDED VERY CAUTIOUSLY AT A SLOW SPEED THE SHORT DISTANCE TO MY HOME. AS I APPROACHED MY HOME THE STEERING FAILED AGAIN, THIS TIME RE-STARTING THE CAR DID NOT CORRECT THE PROBLEM SO I PARKED THE CAR AND CONTACTED THE LINCOLN DEALER. THE CAR WAS TOWED TO THE DEALER THE FOLLOWING DAY. ABOUT A WEEK LATER I WAS NOTIFIED THE CAR HAD BEEN REPAIRED. THEY INFORMED ME THAT THEY HAD REPLACED THE ELECTRONIC STEERING GEAR. WHEN I WENT TO PICK THE CAR UP I WAS INFORMED THAT, ON A DEALER TEST DRIVE JUST BEFORE I ARRIVED, THE STEERING HAD FAILED AGAIN WITH THE NEW STEERING GEAR INSTALLED. I WAS PROVIDED A LOANER VEHICLE AND IT WAS SEVERAL DAYS BEFORE THE DEALER WAS ABLE TO GET AND INSTALL A SECOND NEW STEERING GEAR. THE STEERING HAS PERFORMED PERFECTLY SINCE. THIS EXPERIENCING WAS TERRIFYING FOR US AS WE HAD JUST RETURNED FROM 4,000 MILE TRIP, MOSTLY AT HIGHWAY SPEEDS. HAD THE STEERING FAILURE OCCURRED DURING THE TRIP IT MAY HAVE RESULTED IN A FATAL CRASH. I AM ALSO VERY CONCERNED THAT THE NEW REPLACEMENT STEERING GEAR INSTALLED BY A LINCOLN DEALER UNDER WARRANTY ALSO FAILED. WOMEN OR ELDERLY PEOPLE SHOULD BE TERRIFIED AT THE POSSIBILITY OF THIS OCCURRING TO THEM. THEY SIMPLY WOULD NOT HAVE THE STRENGTH TO CONTROL THE CAR IN SUCH A SITUATION. THE CAR IS STILL UNDER NEW-CAR WARRANTY.

NO DISCERNING ISSUES LEADING UP TO THE TIRE FAILURE, IT'S BEEN MULTIPLE FAILURES, INDUCES BY POTHOLES OR ROAD GRATES YOU WOULD NORMALLY ENCOUNTER WHILE DRIVING. IN 2 INCIDENTS THE SIDEWALLS OF THE TIRES FAILED COMPLETELY RIPPING THE TIRE SIDEWALL OPEN. ONE SIMPLY JUST FLATTENED THE TIRE, AS OF NOW, THE SHOP IS CLOSED TODAY SO I DON'T KNOW IF IT'S REPAIRABLE YET.

I HAD A FRONT END COLLISION. MY HEAD WENT THROUGH 3 AIR BAGS AT THE CORNERS. THE SEAT BELT STOPPED ME AND FOR WHATEVER REASON, THE RIGHT LOWER BUCKLE DAMAGED MY HIP JOINT TO THE POINT WHERE I CAN NO LONGER WALK BECAUSE OF PAIN WHEN APPLYING DOWNWARD AND SOMETIMES UPWARD MOVEMENT. THIS WAS ALL BECAUSE OF 1 ACCIDENT.

I WAS IN ABOUT A 25MPH FRONTAL COLLISION. I WENT THROUGH 3 AIR BAGS WHICH LEFT ONLY THE SEAT BELTS TO STOP ME. THE UPPER LEFT (DRIVER'S SIDE) OF THE BELT SNAPPED OFF BONE FROM MY CERVICALSPINE AND ALSO NARROWED A PLACE WHERE A MAJOR LEFT SIDE NERVE COMES OUT, LEAVING ME NEARLY PARALIED ON MY LEFT SIDE. ALL I HAVE IS A COPY OF AN MRI TAKEN IN A HOSPITAL.

THE REAR BACKUP LIGHT TO LESS THAN ADIQUATE. AT NIGHT WHEN BACKING UP THE LIGHT IS SO DIM THAT I'M UNSURE IF THERE ARE NO OBSTICLES IN THE WAY, LIKE PEOPLE AND CARS. A BRIGHTER LIGHT COULD AVOID BACKING UP ACCIDENTS AND INJURIES AND POSSIBLE DEATHS.