2003 LINCOLN NAVIGATOR Complaints

ON SUNDAY JUNE 27TH 2010 AT APPROX. 4:30 PM. MY WIFE AND 2 CHILDREN WERE TRAVELING TO PALM SPRINGS ON THE EAST BOUND 10 FWY IN BANNING WHEN, FOR NO REASON THE SIDE CURTAIN AIRBAGS WENT OFF HITTING MYSELF AND MY 7 YEAR OLD. I WAS ABLE TO REMAIN IN CONTROL OF OUR 2003 LINCOLN NAVIGATOR, AND PULL TO THE CENTER MEDIAN AS I THOUGH MAYBE WE WERE HIT BY SOMETHING. AS I LOOKED AROUND THE NAVIGATOR, THERE WAS ABSOLUTELY NO SIGN OF DAMAGE OR BEING HIT BY ANY KIND OF DEBRIS. I HAD TO CUT THE AIRBAGS AWAY TO SEE AND GET TO A SAFER PLACE TO CHECK ON MY CRYING CHILDREN. I WAS RELIEVED THAT THEY WERE NOT INJURED VISUALLY, BUT WE ARE HAVING THERE EARS CHECKED FOR DAMAGE FROM THE LOAD NOISE. WE DROPPED THE VEHICLE OFF TO OUR LOCAL DEALER AND THEY SAID THAT THE CRASH SENSOR WENT OFF AND THAT WE SHOULD CONTACT OUR INSURANCE. OUR INSURANCE SAID IT IS A MANUFACTURES MALFUNCTION AND TO CONTACT THE HEAD QUARTERS OF FORD AND LINCOLN. AFTER THE RUN AROUND THERE, THEY SAID IT WAS AN INSURANCE ISSUE BECAUSE THE CRASH CODE WAS SIGNALED. WE ARE NOW ON THE HOOK FOR $3500-4000 FOR REPAIRS AND FEEL THAT IT WAS EITHER THE CRASH SENSOR MALFUNCTION OR THE AIRBAG SENSOR MALFUNCTION. THE DEALER WILL NOT REPAIR BECAUSE THE CRASH CODE AND THE INSURANCE DOES NOT WANT TO OPEN CLAIM BECAUSE THERE WAS NOT AN ACCIDENT. THIS IS VERY DANGEROUS AND I FEEL IF IT WAS NOT FOR THE CHILD SEAT DEFLECTION SOME OF THE AIRBAG, MY 3 YEAR OLD WOULD SUSTAINED INJURIES. FORD-LINCOLN DOES NOT WANT TO DEAL WITH ISSUE. *TR

WE HAVE A 2003 LINCOLN NAVIGATOR. ON JUNE 17, 2010 WHILE DRIVING ON THE 605 FREEWAY, WE HEARD A LOUD NOISE AND THE CAR STARTED TO SHAKE TREMENDOUSLY THEN LOOSE POWER. THE CAR IS STILL RUNNING BUT COULD NOT PICK UP SPEED. A HUGE MACK TRUCK BEHIND US WAS BRAKING HARD TO AVOID HITTING OUR CAR. WE PULLED TO THE SIDE WITH THE CAR SHAKING AND RATTLING. LUCKILY, IT HAD ENOUGH POWER TO MAKE AN EXIT. A PRIVATE AUTO MECHANIC AT AUTO SHOP ARTESIA FOUND THAT THE SPARK PLUGS HAD BLOWN AND COMPLETELY DAMAGED THE CYLINDERS HEAD. MECHANIC STATED THAT HE HAD SEEN THIS MANY TIMES ON FORD VEHICLES. MECHANIC INSISTS THAT VEHICLE MUST BE TOW TO FORD DEALERSHIP FOR EXTENSIVE MAJOR REPAIR. MECHANIC RECOMMENDS NOT DRIVING THE VEHICLE AS IT MAY IGNITE IN FLAMES DUE TO FUEL LEAK. WHEN CAR ARRIVED AT CERRITOS FORD DEALERSHIP, LEAD TECHNICIAN CONFIRMED THAT IT IS A BLOWN SPARK PLUGS ISSUE WHICH DAMAGED THE CYLINDERS HEAD. REPAIR BILL IS QUOTED AT $4,500. CERRITOS FORD ALSO CONFIRMED THAT THIS IS AN A KNOWN DEFECTS ON FORD VEHICLES AND CAN NOT ASSIST WITH REPAIR COST DUE TO THE FACT THE FORD MOTOR COMPANY UNABLE TO COMPENSATE DEALERSHIP FOR THIS TYPE OF REPAIR. WE CONTACTED FORD MOTOR COMPANY AND THEY REFUSED TO ASSIST WITH THIS MATTER. MY CASH RESERVE IS FOR MY SON'S MONTHLY SCHOOL TUITION. I CAN NOT AFFORD TO HAVE THE EXPENSIVE REPAIR. PLEASE SOMEONE HELP US. THIS IS A KNOWN DEFECT ON FORD VEHICLES, BUT WE ARE NOT GETTING ANY ASSISTANT FROM FORD REGARDING THIS MATTER. *TR

WE BOUGHT A 2003 LINCOLN NAVIGATOR FROM A LOCAL DEALER AND ABOUT A MONTH TO LATE NOTICED WATER LEAKING FROM THE SUNROOF AND FRONT HANDLE OF THE PASSENGER SIDE OF THE VEHICLE. THOUGHT IT WAS COMING FROM THE FRONT WINDSHIELD, BECAUSE THE GASKET WAS KIND OF WARPED .FIRST WE SEALED IT UP WITH SILICONE, SO WE THOUGHT THE PROBLEM WAS SOLVED UNTIL WE NOTICED MORE WATER LEAKING.BY THIS TIME IT WAS TO LATE. ON THE WAY HOME FROM THE STORE NOTICED A BUZZING SOUND .GUESS WHAT THE ELECTRICAL BOARD IS FRIED . I ALWAYS WONDERED IF WE'RE THE ONLY ONE BUT IM QUITE SURE WE'RE NOT . THIS IS A POORLY DESIGNED PIECE OF CAR. THERE HAS TO BE SOME WAY IN DETERMINING HOW TO FIX THIS WATER LEAK. BUT NOBODY KNOWS ANYTHING. WHY ISN'T THEIR A RECALL FOR THIS PROBLEM. *TR

2003 NAVIGATOR, 99,000MILES - SPARK PLUG BLEW OUT - ENGINE LOST POWER, GAS SPILLING OUT OF ENGINE, DURING THE TRANSPORT OF 1 ADULT AND 4 CHILDREN. 1. ONE WEEK PRIOR TO THE INCIDENT, THE TRUCK WAS GIVEN A FULL SERVICE FOR 100K MILES, LESS THEN 1000 MILES LATER, THE CAR IS RENDERED INOPERABLE, AND THE DEALER OFFERED TO GIVE $2500 ON TRADE (THE AMOUNT OF THE 100K SERVICE) OR REPAIR THE ENGINE FOR $5500. 2. CAR DOES NOT RUN 3. NOTHING IS FIXED YET, FORD WILL NOT ADMIT A PROBLEM AND WILL NOT ASSIST THE DEALER. *TR

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE DRIVING AT APPROXIMATELY 2 MPH THROUGH GRASS, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 111,000.

TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT MOVE FORWARD BUT THEN AFTER A FEW SECONDS, SUDDENLY TAKE OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A VACUUM LEAK. THE COILS AND SPARK PLUGS WERE REPLACED BUT THE FAILURE OCCURRED A DAY LATER. THE FAILURE REOCCURRED TWICE BUT HAD NOT OCCURRED SINCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE CURRENT MILEAGE WAS APPROXIMATELY 118,000.

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE RUNNING BOARDS ON BOTH SIDES OF VEHICLES WERE EXHIBITING ROTTING. THE BRACKETS WERE RUSTED AND CORRODED AND THE SHEET METAL UNDERNEATH THE BOARDS WAS MISSING. THE CONTACT ATTEMPTED TO CONSULT WITH THE DEALER ON SEVERAL OCCASIONS BUT TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 96,800.

I OWN A 2003 LINCOLN NAVIGATOR, OVER THE PAST TWO YEARS MY TRUCK HAS PRIMARILY SAT IN THE GARAGE, THE SUSPENSION WENT OUT TWO YEARS AGO, WE WERE TOLD THE COMPRESSOR NEEDED TO BE REPLACED, WE DID THIS TO THE TUNE OF $599.00, AFTER THE COMPRESSOR WAS REPLACED MY TRUCK RAN OKAY, IT NEVER SEEMED QUITE THE SAME, AFTER ALMOST 5 MONTHS THE COMPRESSOR WENT OUT AGAIN, THIS TIME WE WERE TOLD IT NEEDED A NEW COMPRESSOR AND AIR BAGS AND WOULD COST APROX. $1,300.00 AND COULD COST MORE IF OTHER SUSPENSION ISSUES WERE DISCOVERED, WE CANNOT AFFORD TO HAVE REPAIRS DONE DUE TO SEVERAL REASONS FINANCIALLY, THIS IS MY ONLY VEHICLE AND IT CANNOT BE DRIVEN, THE BODY OF THE TRUCK SITS SO LOW, WE'VE BEEN TOLD IT LOOKS LIKE WE MAY HAVE AXEL DAMAGE FROM THE IMPROPER DISTRIBUTION OF BODY WEIGHT ON THE VEHICLE DUE TO THE SUSPENSION BEING OUT. OUR LOCAL LINCOLN DEALER (APROX. 20 MILES AWAY) SAID WE NEED TO BRING THE VEHICLE TO THEM TO HAVE IT LOOKED AT?, OUR TRUCK IS NOT DRIVABLE, I ATTEMPTED TO DRIVE IT TO THE DEALERSHIP AND GOT ABOUT 2.5 BLOCKS FROM OUR HOME AND HAD TO TURN AROUND AND GO BACK HOME, THE VIOLENT BOUNCING AND ROCKING GIVES A WHIPPING MOVEMENT THAT CAUSED MY HEAD TO CONTINUOUSLY HIT THE HEAD REST VERY HARD, THIS CAUSING GREAT BACK AND NECK PAIN, NOT TO MENTION CAUSE FOR ALARM ON WHAT THIS UNSAFE DRIVING IS DOING TO THE VEHICLE...I AM SO DISAPPOINTED, I AM MAKING $500.00 A MONTH PAYMENTS ON A VEHICLE I CANNOT AND HAVE NOT BEEN ABLE TO DRIVE OVER THE PAST TWO YEARS. WHAT'S EVEN MORE TROUBLING I CANNOT FIND ANY RECALLS ON THE SUSPENSION AND I HAVE BEEN READING HUNDREDS OF COMPLAINTS DUE TO THIS PROBLEM ONLINE, WHAT IS FORD DOING ABOUT THIS? CAN SOMEONE PLEASE TELL ME IF THEY ARE WORKING ON MAKING THIS RIGHT. *TR

A YEAR AND AHALF AGO, THE NAVIGATOR BEGAN TO MAKE STRANGE GROWLING NOISES WHEN IT WAS PARKED UNDER THE GARAGE. SOME DAYS WHEN I WOULD TRY TO GET INTO THE CAR, IT WAS HIGH OFF THE GROUND, OTHER DAYS IT WOULD BE EXTREMELY LOW. THE ENTIRE SUSPENSION WENT OUT ON OUR 2003 NAVIGATOR. IT COST ME OVER $700 TO HAVE IT REPAIRED. THIS IS MY ONLY TRANSPORTATION, SO I HAD TO BORROW A CAR FOR A WEEK TO GET TO WORK. NOW, IT IS OUT AGAIN! BECAUSE OF THE LAST EXPERIENCE, I HAD BEEN DOING A SYSTEM CHECK PERIODICALLY. THE CHECK ALWAYS SAID, "SUSPENSION OK". WELL, TWO WEEKS AGO, I BEGAN TO NOTICE THE CAR SEEMED TO LEAN TO THE RIGHT OR LEAN FORWARD WHEN PARKED. FINALLY, LAST WEEK MY HUSBAND SAID, THE CAR WAS RIDING LIKE A BOUNCING BUGGY - THE SUSPENSION IS GONE AGAIN! THIS IS THE SECOND TIME AND I CANNOT AFFORD TO HAVE IT REPAIRED. IT IS THE ONLY TRANSPORTATION WE HAVE FOR GETTING TO WORK. AND I'M STILL PAYING ON A CAR THAT I CANNOT RIDE. *TR

VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVING POLICY AT COST, THIS WAS DUE TO KNOWN PROBLEM, TRANSMISSION CASE AND UNIT WAS SO BADLY DAMAGED THAT IT COULD NOT HAVE BEEN MISSED. PREVIOUS OWNER CONTACTED AND STATED THEY TOLD DEALERSHIP OF PROBLEM. ALSO SINCE VEHICLE WAS OWNED ELECTRICAL SYSTEM HAS GONE HAYWIRE, BATTERY NOT CHARGING PERIODICALLY, ALARM AND LIGHTS OPERATING ON THEIR OWN,LIGHTS STAYING ON, COMING ON AT NIGHT, RADIO STAYING ON DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG WHEN BROUGHT IN FOR ISSUES, THEY KEPT VEHICLE FOR THREE DAYS. HAPPENED SEVERAL MORE TIMES, SAME STATEMENT BY DEALER. I RESEARCHED PROBLEM ON INTERNET AND DISCOVERED TSB'S ON SAME PROBLEMS, BUT NO RECALL. BUT TSBS HAVE EXISTED SINCE 2004, DEALER KNEW WINDSHIELD LEAKS INTO COMPUTER AND MOONROOF CAN LEAK CAUSING SAME PROBLEM, DEALERSHIP DIDN'T FIX ANYTHING, THEN WHEN OUT OF WARRANTY DEALERSHIP STATES KNOWN ISSUE AND FUSE PANEL NEEDS REPLACING AT COST OF $4,000 . THIS SHOULD BE A RECALL AFTER MY RESEARCH AND SINCE THE DEALERSHIPS ARE DOING EVERYTHING THEY CAN INCLUDING LYING AND SELLING VEHICLES WITH KNOWN PROBLEMS. BBB WAS CONTACTED AND IN PROCESS OF HAVING PRESS INVOLVED. PLEASE LOOK AT ALL COMPLAINTS ON ISSUE AND MAKE A RECALL NECESSARY. THIS IS A DANGEROUS PROBLEM, VEHICLES WRECKING, PUTTING DRIVERS IN DANGEROUS SITUATIONS. *TR