2003 LINCOLN NAVIGATOR Complaints

MY CAR IS 2003 LINCOLN NAVIGATOR. ONE OF THE 2ND ROW SEAT (BEHIND THE DRIVER SIDE) HAS A DEFECTIVE SEAT BELT (THE CONNECTOR IS IN THE WRONG DIRECTION, SO I NEED TO TWIST THE SEAT BELT IN ORDER TO SECURE THE SEAT BELT). I HAVE BROUGHT MY CAR TO THE DEALER (STILL UNDER WARRANTY) AND THE DEALER STATED THAT IT IS NORMAL AND IT IS ON OTHER NAVIGATOR TOO. THE DEALER REFUSED TO FIX THE TWISTED SEAT BELT. *JB

POWER DEPLOYABLE RUNNING BOARD ON THE PASSENGER SIDE DID NOT EXTEND OUT (DEPLOY) WHEN THE DOOR WAS OPENED TO EXIT THE VEHICLE. THE PASSENGER STEPPED OUT OF THE VEHICLE AND FELL TO THE GROUND. THE BOARD HAS NOT DEPLOYED SINCE THIS INCIDENT. TAKEN THE VEHICLE IN FOR REPAIR AND PARTS (MOTOR) ARE NOT COVERED BY EXTENDED WARRANTY. SAME PROBLEM HAPPENED AROUND 40K MILES. DEALERSHIP REPLACED BOTH RUNNING BOARD ASSEMBLIES. *NM

MY NAME IS KIM DAVIS, I PURCHASED A NAVIGATOR FROM ARKANSAS AND I HAVE BEEN TRYING TO GET MY TRUCK SERVICED BUT I HAVE BEEN GETTING THE RUN AROUND ABOUT IT. I DO NOT UNDERSTAND WHY. THE COMPANY IS AWARE OF MY WARRANTY BUT HERE IN TENN. THEY COULD CARE LESS ABOUT YOUR WARRANTY. COULD SOMEONE PLEASE CONTACT ME A.S.A.P. THE PERSON THAT I HAVE BEEN DEALING WITH IS MIKE ROSS AND HE DOES NOT FEEL MY WARRANTY FROM THIS COMPANY MEANS NOTHING TO HIM. *JB

DT: THE CONTACT STATED VEHICLE HAS FRONT AIR SUSPENSION. WHILE DRIVING THE FRONT END DROPPED DOWN TOO LOW. THIS WAS CAUSING THE FRONT TIRES TO RUPTURE. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE ON THREE DIFFERENT OCCASIONS. THE DEALER REPLACED THE VALVES, SEALS, AND SUSPENSION AIR BAGS. HE DID NOT KNOW IF THE LAST REPAIR HAS TAKEN CARE OF THE PROBLEM. *AK

DT: THE CONTACT STATED THAT VEHICLE WAS DIFFICULT TO SHIFT FROM PARK. THE TRANSMISSION WAS MAKING A CLANKING SOUND. WHEN STARTING UP THE ENGINE IT MADE A STRANGE NOISE. AFTER THE ENGINE WAS RUNNING FOR A WHILE THE NOISE WENT AWAY. THE VEHICLE HAS BEEN TO DEALERSHIP ABOUT SIX TIMES FOR THE SAME PROBLEM. THE DEALERSHIP WAS UNABLE TO MAKE A DIAGNOSIS. *AK

DRIVING ON INTERSTATE; CRUISE CONTROL SET AT 70 MPH; ENGINE REVVED TO FULL SPEED AND COULD NOT BE DISENGAGED BY THE OFF OR BY CHANGING SPEED OF CRUISE; BRAKING WOULD SLOW THE VEHICLE TEMPORARILY; WAS ONLY ABLE TO STOP THE VEHICLE BY BRAKING WHICH DID NOT STOP THE VEHICLE BUT SLOWED IT SOMEWHAT AND THEN I PUT THE VEHICLE IN NEUTRAL AND TURNED OFF THE IGNITION. VEHICLE WAS NOT ABLE TO BE DRIVEN UNTIL IT WAS TOWED TO A DEALER AND THE CRUISE CONTROL WAS DISCONNECTED. IT WAS A VERY FRIGHTENING EXPERIENCE. ALSO SMELLED SOMETHING BURNING AFTER THE VEHICLE WAS STOPPED. THE VEHICLE WAS A 2003 LINCOLN NAVIGATOR. *NM

CONSUMER LINCOLN NAVIGATOR AIRBAG LIGHT CONTINUES TO COME ON AND REMAIN ON FOR VARIOUS LENGTHS OF TIME. *TS THE DEALER HAS BEEN CONTACTED NUMEROUS TIMES. THEY CLAIMED THAT THEY DID NOT KNOW WHY THE AIR BAG LIGHT CONTINUED TO ILLUMINATE AND COULD NOT REASSURE THE CONSUMER THAT THE AIR BAG WOULD WORK IF INVOLVED IN AN ACCIDENT. *NM

DT: WHILE MAKING A RIGHT TURN OFF ON AN EXIT, THE VEHICLE WENT OUT OF CONTROL, THE FRONT DRIVER'S TIRE ROLLED OFF, THEN THE TIE ROD SNAPPED AND THE CONSUMER WAS TRAPPED. THE CONSUMER HIT A GUARD RAIL. NO OTHER VEHICLES OR PEOPLE WERE INVOLVED. THE CONSUMER STATED THAT TIRE OR TIE ROD WAS SO HOT THAT AS IT ROLLED INTO THE GRASS IT CAUGHT ON FIRE. TIRE WAS RETRIEVED. PROBLEMS WITH REAR DIFFERENTIAL PRIOR TO THE ACCIDENT. THE VEHICLE WAS REGULARLY SERVICED. THE CONSUMER WAS SLIGHTLY INJURED IN THE ACCIDENT. POLICE REPORT FILED.

WHILE DRIVING AT 45 MPH AN ACCIDENT OCCURRED. THE OTHER VEHICLE MADE A SUDDEN LEFT TURN, AND CONSUMER'S VEHICLE CAUGHT THE TAIL END OF THE OTHER VEHICLE. HOWEVER, THE AIR BAG DID NOT DEPLOY.*AK

WHILE SHIFTING THE TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. DRIVER HEARD A CLANKING SOUND. DRIVER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK