2003 LINCOLN TOWN CAR Complaints

DT*: THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 10 MPH, THE VEHICLE COASTED TO A STOP AT A TOLL BOOTH. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHO DETERMINED THE REAR BEARING FAILED. THE PROBLEM LED TO AN AXLE SHAFT FRACTURE WHICH CAUSED THE VEHICLE TO LOSE DRIVE FUNCTION. THERE WAS A NHTSA RECALL, # 04V328000, REGARDING THE SUSPENSION: REAR. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK

I WAS STOPPED FOR A TRAFFIC LIGHT. WHEN THE LIGHT CHANGED TO GREEN, I PUT MY FOOT ON THE GAS PEDAL, VERY LIGHTLY,AND THE CAR ACCELERATED AWAY FROM ME. I LOST CONTROL OF THE CAR AND ENDED UP ON THE SIDEWALK, HITTING A BRICK WALL. THE CAR WAS TOTALED OUT BY THE INSURANCE COMPANY. THIS CAR WAS A 2003 LINCOLN TOWN CAR WITH 36,000 MILES. I THEN PURCHASED A 2006 LINCOLN TOWN CAR AND AFTER DRIVING 700 MILES, THE CAR ACCELERATED AGAIN AND I ALMOST HIT A PEDESTRIAN. I TOOK THE CAR BACK TO THE LINCOLN DEALER SERVICE MANAGER. THEY TOOK THE CAR ON A LIFT, CHECKED IT OUT AND TEST DROVE IT AND TOLD ME THAT THEY FOUND NOTHING WRONG WITH THE CAR. FORD INFORMED ME THAT THERE WAS NO RECALLS ON THIS CAR FOR THAT PROBLEM. I DID NOT TRUST DRIVING THIS CAR ANY LONGER, SO I TRADED IT IN FOR ANOTHER MAKE CAR AND TOOK A VERY LARGE LOSS, RATHER THAN RISK MY LIFE, MY WIFE'S LIFE OR AN INNOCENT PERSON. *NM

1) I NOTICED A SLIGHT VIBRATION AND NOISE. 2) TOOK CAR TO A FORD DEALER WHO IDENTIFIED THE PROBLEM AS A PINION BEARING, BUT THEY COULDN'T GET TO A REPAIR IMMEDIATELY. I TOOK THE CAR TO THE CLOSEST AAA APPROVED GARAGE. 3) BOTH AXLE SHAFTS AND ALL AXLE BEARINGS HAVE TO BE REPLACED. *NM

DT*: THE CONTACT STATED WHILE DRIVING 62 MPH, THE SIDE CURTAIN AIRBAG ON THE DRIVER SIDE DEPLOYED WITHOUT WARNING. THE DEALERSHIP AND MANUFACTURER WERE ALERTED, BUT NO REPAIRS WERE MADE. UPDATED 03/22/06. *JB

DT*: THE CONTACT STATED THE REAR END WAS MAKING A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE REAR TIRES WERE REPLACED. THE NOISE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP. THE DEALER DETERMINED THE REAR SUSPENSION NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL, # 04V328000, REGARDING THE REAR SUSPENSION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

IN 2003 LINCOLN TOWN CAR WHEN THE AIRBAG DEPLOYED IT SHOT OFF THE ROUND SILVER LINCOLN EMBLEM WHICH SEVERELY LACERATED MY NOSE. THANK GOD IT DID NOT TAKE OUT AN EYE. I HAVE NOTICED ON THE NEWER MODELS THAT THE EMBLEM IS NOW EMBEDDED IN THE MATERIAL SO IT CANNOT FLY OFF AND CAUSE INJURY. *JB

DT: THE CONTACT STATED WHILE IN REVERSE THE BACK UP ALARM SENSOR WAS NOT WORKING WHICH RESULTED IN THE VEHICLE STRIKING A MAILBOX. THERE WAS NOT A CRASH ,BUT SOME PROPERTY DAMAGE. THE DEALER REPAIRED THE ALARM SENSOR UNDER WARRANTY AND DETERMINED IT HAD MALFUNCTIONED. SINCE THE REPAIR THERE HAVE BEEN NO FURTHER PROBLEMS. *AK UPDATED 11/29/05. *JB

DT: WHILE DRIVING DOWN A GRAVEL ROAD AT 40 MPH THE SIDE/CURTAIN AIR BAGS DEPLOYED. THE CALLER SAID SHE DID NOT HIT ANYTHING. DEALER ORDERED PARTS TO FIX IT, BUT THE INSURANCE COMPANY WANTED PICTURES FIRST. MANUFACTURER TOOK HER INFORMATION AND SAID THEY WILL LOOK INTO IT. CONSUMER SUSTAINED BACK AND NECK INJURIES. *AK THE RESTRAINT CONTROL MODULE WAS REPLACED. *JB

DT: 2003 LINCOLN TOWN CAR. THE CONSUMER STATED THE VEHICLE WAS LEAKING GEAR OIL ON THE REAR AXLE. THE CONSUMER NOTICED IT WHEN THE OIL FORMED ON THE GROUND OF HIS GARAGE. THE DEALERSHIP DID A DIAGNOSTIC, AND FOUND A RECALL. HOWEVER, THIS VEHICLE WAS NOT PART OF THE RECALL DUE TO VIN. THE DEALERSHIP REPLACED PART 3W1Z-AA10A-AA, THE COMPLETE KIT, TWO REAR AXLES, TWO BEARINGS, TWO SEALS, AND THE OIL. THIS WAS THE KIT THE RECALL CALLED FOR. THE PROBLEM DID NOT CAUSE ANY ACCIDENTS OF INJURIES. THE CONSUMER DID CALL LINCOLN, BUT THEY ALSO SAID THERE WAS NOTHING THEY COULD DO. THIS HAPPENED ON THE DRIVER'S SIDE, BUT BOTH SIDES WERE REPLACED. THE CONSUMER KEPT THE PARTS.*AK

DT: THE CALLER SAID WHILE DRIVING VEHICLE MADE NOISE. DEALER SAID THE BEARINGS AND AXLES IN REAR WERE FAULTY AND NEEDED TO BE REPLACED. RECALL 04V328000 WAS ISSUED CONCERNING REAR SUSPENSION, BUT DID NOT INCLUDE THIS VEHICLE. MANUFACTURER STATED THAT SINCE THIS VEHICLE WAS NOT INCLUDED IN THE RECALL THEY WILL OFFER ANY HELP FOR FREE. *AK