2003 LINCOLN TOWN CAR Complaints

RIGHT FRONT TIRE HAD A BUBBLE FROM THE RIM TO JUST PAST THE WHITE WALL. *SC *JB

WHILR SITTING BEHIND ANOYJER VEHICLE IN A PARKING LOT WITH FOOT ON BRAKE ENGINE BEGAN TO ACCELERATE AND CAR TO MOVE FORWARD. AS ENGINE INCREASED IN ACCELERATION I PUT TRANSMISSION IN NEUTRAL, ENGINE THEN WENT TO REDLEINE RPM. I TURNED OFF THE ENGINE AND WAITED A MOMENT AND RESTARTED CAR WHICH THEN PERFORMEND NORMALLY. I HAVE HAD VEHICLE IN DEALERSHIP FOR ACTION ON PROBLEM, BUT BECAUSE THEY WERE UNABLE TO DUPLICATE PROBLEM THEY WERE UNABLE TO RESOLVE SAME.*AK

WHILE DRIVING 30-60 MPH THE VEHICLE WOULD SURGE CONTINUOUSLY WHEN THE ENGINE WAS UNDER LOAD. AS A RESULT THE VEHICLE DID NOT RIDE SMOOTHLY. DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *AK THE DEALER CHANGER THE ERG VALVE, FUEL PUMP, FUEL SENSORS, SPARK PLUGS AND COIL BUT THE PROBLEM STILL OCCURRED. *NM

MANUFACTURER AND DEALERSHIP REFUSED TO HONOR AXLE SHAFT FRACTURE RECALL 04V328000 BECAUSE RECALL NOTICE WAS SENT TO THE CONSUMER IN ERROR.*AK

WHILE DRIVING THE VEHICLE AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE REAR SUSPENSION. THE DEALERSHIP INSPECTED THE VEHICLE SEVERAL TIMES BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *JB

AIR CONDITIONER BEGAN BLOWING WARM (OUTSIDE AIR) AT HIGHWAY SPEEDS. WHEN SLOWING DOWN AND DRIVING ON ACCESS ROADS OR 55MPH THE AC WORKED JUST FINE. AILED TWICE MORE UNDER SAME CIRCUMSTANCES. LINCOLN SVC CENTER DIANGOSED AS POSSIBLE COMPRESSOR FAILURE AND ORDERED NEW COMPRESSOR AND NEW DRYER FOR INSTALLATION. DO NOT KNOW IF OLD PARTS ARE AVAILABLE.*AK

WE HAVE CONTACTED FORD/LINCOLN/MERCURY ON NUMEROUS OCCASIONS, THE LAST BEING MAY 17TH BY EMAIL. EVA WALKER BOUGHT A NEW LINCOLN TOWN CAR (CARTIER), SHE PAID CASH FOR THIS VEHICLE AND IT IS NOT HER FIRST LINCOLN. SINCE PURCHASE, MRS. WALKER HAS HAD HER VEHICLE IN TO SOUTHWEST LINCOLN-MERCURY, WEST POINT LINCOLN MERCURY, JACK ROACH FORD, AND CENTRAL FORD. EACH TIME THEY SAY THEY DO A REPAIR, BUT NO PAPER WORK IS EVER GIVEN AND THE PROBLEM HAS NEVER BEEN FIXED. THE CARTIER HAS AN AUTOMATIC OPEN AND CLOSE DECK LID. WHEN PUSHING THE BUTTON THE DECK LID WOBBLES AND SHAKES BOTH GOING UP AND COMING DOWN, THIS HAS CAUSED THE PAINT IN THE UPPER RT PART OF THE BUMPER TO COME OFF DUE TO THE DECK LID HITTING AGAINST IT. MRS. WALKER HAS REQUESTED NUMEROUS TIMES AT DIFFERENT DEALERS TO SPEAK TO SOMEONE IN THE DISTRICT OFFICE WITH F/L/M, BUT AS YET NO ONE HAS SHOWN THE COURTESY TO CALL HER. SHE HAS BEEN TOLD BY MORE THAN ONE DEALER THAT THERE IN NOT A FIX FOR THIS PROBLEM AND JUST TO "LIVE WITH IT". MRS. WALKER BOUGHT THIS VEHICLE IN GOOD FAITH THAT ALL COMPONENTS ON THIS VEHICLE WERE WORKING AS DESCRIBED BY THE MANUFACTURER AND BEING TOLD TO "LIVE WITH IT" IS UNACCEPTABLE. I UNDERSTAND THAT THIS COMPLAINT DOES NOT RANK UP THERE WITH SOME THAT ARE GIVEN, BUT TO AN 80+ YEAR OLD WOMAN, WHO HAS ONLY DRIVEN THIS VEHICLE 12,100 SINCE PURCHASE THIS IS A MAJOR DEAL. WE NEED SOME KIND OF HELP TO GET F/L/M TO STAND BEHIND WHAT THEY MAKE AND CONTACT US WITH A POSSIBLE SOLUTION. AS WE HAVE TRIED SEVERAL DEALERS IN OUR AREA, WE HAVE TRIED GOING THROUGH THE CHANNELS THEY REQUESTED FIRST. NOW WE WANT HELP GETTING ANSWERS.*AK

WHEN VEHICLE ENGINE IS PRIMARILY COLD AND YOU BEGIN TO START IN DRIVE RANGE THERE IS A RATTLE/VIBRATION THAT SOUNDS LIKE METAL STRIKING TOGETHER VERY RAPIDLY. NOISE IS COMING FROM THE ENGINE/FIREWALL AREA. IT'S AN INTERMITTENT PROBLEM BUT VERY CONSISTANT AT COLD. DEALER HAS INSTALLED EXHAUST BALANCERS, REPLACED LEFT CATALYTIC CONVERTER, REPLACED VALVE ASSY- THROTTLE, RATTLE KIT, NEUTRALIZED ENGINE MOUNTS. NOISE REMAINS BUT LESS PRONOUNCED. VERY IRRITATING FORA VEHICLE OF THIS PRICE THAT ONLY HAS 5600 MILES ON IT. THIS PROBLEM HAS BEEN WORKED ON SINCE 5/14/03 VEHICLE PURCHASED FEBRUARY 2003. SERVICE DEPARTMENT HAS BEEN GREAT, BUT PROBLEM STILL EXIST. *AK

A LOUD CLUNK/POP SOUND IS HEARD AND FELT AT THE RIGHT REAR FLOORBOARD AREA. DEALER SERVICE DEPARTMENT VERIFIED THE NOISE AS A FRAME/CHASSIS TWIST/POP, BUT RECOMMENDED NO REPAIRS. THEY WENT ON TO SAY THAT IT IS A COMMON PROBLEM IN THE TOWNCAR, IT IS JUST THAT OURS IS VERY LOUD, AND THEREFORE NO WARRANTY FIX IS RECOMMENDED. WE ARE VERY CONCERNED ABOUT THE SAFETY OF THE CAR. 8JB

THE FUEL GAUGE READ THE AMOUNT OF FUEL IMPROPERLY. THE DEALER STATED THERE WAS NO SOLUTION FOR THE PROBLEM. *AK THE ENGINE LIGHT STAYED ON, THE SEAT BELT LIGHT FLASHED, (EVEN WHEN THE SEAT BELTS WERE IN USE) TOWNCAR/CARTIER *SCC ALSO THE DISPLAY DID NOT WORK ON THE DASH BOARD. *JB