2003 LINCOLN TOWN CAR Complaints

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE REAR PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS SEIZED, WHICH CAUSED THE AXLE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

RIGHT REAR WHEEL BEARING WENT OUT. MILEAGE OF CAR IS 92,643. THERE WAS A RECALL OF THIS YEAR OF CAR MANUFACTURED FROM THE SAME PLANT, WIXOM, MI, BUT THE PRODUCTION LINE OF RECALL ENDED IN DECEMBER 2002. THIS CAR ROLLED OFF IN FEBRUARY2003. HOWEVER, IT WAS EXACTLY AS THE RECALL STATED AND THERE IS NO WAY THAT THE BAD PARTS WAS NOT PUT ON OTHER VEHICLES OF THE 2003 PRODUCTION VEHICLES. WHEN THE BEARING WENT, IT CHEWED THE AXLE SO IT TOO HAD TO BE REPLACED. IT WENT OUT WHILE ACCELERATING FROM A STOPPED POSITION. WAS IMMEDIATELY PARKED AND NOT DRIVEN TIL FIXED. MACHANIC AGREES THAT IT WAS BAD PARTS AND KNOWS OF SEVERAL 2003 MODELS WITH THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS SCRAPED. THE VEHICLE WAS TAKEN TO POMPANO FORD (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 773-9486) FOR REPAIRS. WHEN THE CONTACT RETRIEVED THE VEHICLE, HE NOTICED THAT THE ENTIRE FLOORBOARD WAS FLOODED WITH WATER. THE DEALER BELIEVED THE WATER WAS DUE TO THE AIR CONDITIONING UNIT FLOODING OR THE WIPERS PUSHING WATER INSIDE THE VEHICLE. THE DEALER THEN STATED THAT THERE WAS A PAN IN THE ENGINE COMPARTMENT THAT WAS SUPPOSED TO DRAIN WATER OUT INTO THE STREET. THE DEALER TRIED TO BLAME THE INSURANCE COMPANY THAT DIRECTED THE CONTACT TO THE DEALER TO HAVE THE SCRAPE REPAIRED. THE DEALER GAVE THE CONTACT A BILL FOR $880 AND DID NOT CLEAR OUT THE WATER. THE DEALER INFORMED THE CONTACT THAT THE INSURANCE COMPANY WOULD PAY FOR THE REPAIRS. THE DEALER RETURNED THE VEHICLE TO THE CONTACT STILL FULL OF WATER AND GAVE HIM A STATEMENT LISTING THE CHARGES FOR WHICH THEY EXPECTED THE INSURANCE COMPANY TO PAY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000.

THE CAR DOESNT GO ON GEAR. ENGINE STARTS BUT WONT GO ON ANY GEAR. EITHER AXLE SHAFT OR BEARING PROBLEM

I RECENTLY HAD OPEN HEART SURGERY AND NEED TO GET THE PASSENGER SIDE AIR BAG DISABLED. MY LINCOLN DEALER WILL DISABLE THE AIR BAG BUT THEY NEED SOME STATEMENT FROM YOUR AGENCY TO ALLOW THE TO COMPLETE THE DISABLE. MY NAME: (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING NORMALLY, THE ACCELERATOR STUCK OPEN CAUSING THE CAR TO GAIN AN EXCESS AMOUNT OF SPEED IN TRAFFIC. THE CAR WOULD NOT TURN OFF AND THE BREAKS WOULD NOT HOLD IT OR SLOW IT DOWN. IN THE END THE CAR WAS TOTALED AFTER HITTING 2 TREES AND A WALL.

WHEN PUTTING VEHICLE IN MOTION, STEERING IS STIFF. POWER STEERING OIL LEVEL IS PROPER AT APPROPRIATE LEVEL. THE LOCAL MECHANIC INDICATED THAT THE STEERING MECHANISM IS AT FAULT. WHEN DRIVING THE VEHICLE ON STREET, STEERING IS DIFFICULT BUT MANAGEABLE.

13S08 CAMPAIGN FOR LOWER/UPPER STEERING SHAFT REPLACEMENT COVERS 2005-2011 CROWN VICTORIA/GRAND MARQUIS/TOWN CAR, BUT NOT THE 2003-2004, WHICH HAVE THE SAME PARTS. MY 2003 LINCOLN TOWN CAR IS HAVING THE ISSUE ADDRESSED BY 13S08, BUT IS NOT COVERED BY THE CAMPAIGN.

LOSS OF AM RECEPTION. OUR LOCAL FORD / LINCOLN DEALERSHIP TELLS ME THAT THERE IS A TSB ON MY VEHICLE. TSB 03-23-07 PUBLISHED NOVEMBER 18/03. IT IS SUPPOSED TO BE A REVISED HIDDEN ANTENNA MODULE WITH A BUILT-IN SIGNAL BOOSTER AND DIFFERENT WIRING HOOKUP TO THE REAR GLASS. THE KIT PART NUMBER IS 4W1Z-19G323-AA. ACCORDING TO THE SERVICE MANAGER SINCE IT IS A TSB AND NOT A RECALLS...I HAVE TO PAY FOR THE PART (APPROX. $170) AND 2.9HRS OF LABOR. SINCE IT IS A DEFECT I THINK THE REPAIRS SHOULD BE FREE.

ASSISTING A FRIEND WITH THIS. THE LEFT REAR AXLE HAS BROKEN AND DAMAGED THE BRAKES AND ABS SENSOR. HE HAD DRIVEN THE VEHICLE TO WORK AND PARKED IT. AFTER HIS SHIFT ENDED, HE STARTED THE VEHICLE, SHIFTED INTO GEAR AND FOUND THE VEHICLE WOULD NOT MOVE & WAS MAKING NOISE. HE HAD IT TOWED TO HIS HOUSE AND ASKED ME TO DIAGNOSE THE CAUSE. AFTER RAISING THE REAR AXLE, I WAS ABLE TO DETERMINE THAT THE LEFT REAR AXLE BEARING HAD WORN THROUGH THE AXLE AND IT BROKE. WHEN I CHECKED THE NHTSA WEBSITE, IT SHOWED IT WAS NOT COVERED UNDER THE REAR AXLE SAFETY RECALL, ALTHOUGH THE CONDITIONS ARE SIMILAR TO WHAT WAS LISTED.