2002 LINCOLN TOWN CAR Complaints

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON A DRY HIGHWAY, ANOTHER VEHICLE HIT THE CONTACT'S VEHICLE HEAD ON CAUSING EXTENSIVE DAMAGE TO THE FRONT END. NEITHER THE PASSENGER NOR DRIVER'S SIDE FRONT AIR BAG DEPLOYED. THERE WERE MINOR INJURIES SUSTAINED AND A POLICE REPORT WAS TAKEN. SEAT BELTS WERE WORN DURING THE INCIDENT AND FUNCTIONED PROPERLY.

DT*: THE CONTACT STATED THE PASSENGER SIDE AIR BAG DEPLOYED FOR THE 2ND TIME. ON EACH INCIDENT, THE CONTACT WAS DRIVING 40-45 MPH ON A DRY COUNTRY ROAD. THE DEALERSHIP DETERMINED THAT GRAVEL CAUSED THE DEPLOYMENT. THE DEALERSHIP ALSO SAID THERE WAS A DING ON THE BELLY PAN OF THE BODY OF THE VEHICLE. THE CONTACT STATED THERE ARE NO MARKS ON THE VEHICLE. THERE WERE NO LIGHTS ILLUMINATED IN THE VEHICLE PRIOR TO EITHER INCIDENT. THE PASSENGER WAS INJURED WHEN THE AIR BAG DEPLOYED. UPDATED 09/05/06. *JB

DT*: THE CONTACT STATED WHILE TURNING LEFT, THE VEHICLE WAS HIT IN THE PASSENGER SIDE BETWEEN THE TIRE AND THE DOOR HOWEVER THE AIR BAG DID NOT DEPLOY. THERE WAS NO INDICATION BEFORE THE CRASH THAT THE AIR BAG WOULD NOT DEPLOY OTHER THAN THE CONTACT STATED THE AIR BAG LIGHT HAD BEEN ILLUMINATING INTERMITTENTLY FOR SOME TIME. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE VEHICLE WAS TOTALED HOWEVER; NO DETERMINATION WAS MADE AS TO WHY THE AIR BAG DID NOT DEPLOY.

AUTO DOOR LOCKS AFTER LOCKING ALL DOORS DO NOT UNLOCK REAR DOORS AFTER STOPPING AND EXITING CAR. ONE MUST MANUALLY UNLOCK THEM. IN A EMERGENCY ONE NOT FAMILIAR WOULD BE TRAPPED IN CAR. *NM

(1) 2002 LINCOLN TOWN CAR, VIN# [XXX] WITH APPROXIMATELY 76,000 MILES AND OUT ORIGINAL WARRANTY. NO PREVIOUS WARNINGS WERE GIVEN. (2) PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT BEING INVOLVED IN AN ACCIDENT OR IMPACT. THIS INCIDENT OCCURRED WHILE DRIVING APPROXIMATELY 45 MPH ON A GRAVEL COUNTY ROAD IN COTTON COUNTY, OKLAHOMA. WHEN THE AIR BAG DEPLOYED, IT FRIED THE SENSOR ASSEMBLY CONTROL AND THE SAB SENSOR. IT ALSO RIPPED THE PASSENGER SIDE SEAT BACK AND SIDE OF SEAT. ESTIMATE AT BODY SHOP CAME UP WITH $1,506.00 DAMAGES AND I HAD TO PAY THEM $ 73.98 TO RUN TEST ON AIR BAG SYSTEM. AT PRESENT, NONE OF THE OTHER AIR BAGS ARE WORKING NOW BECAUSE OF THIS FAILURE. THIS ACCORDING TO FORD DEALER SERVICE AND BODY SHOPS. (3) EXTENDED WARRANTY WITH DIFFERENT COMPANY THAN FORD. EXTENDED WARRANTY COMPANY SAID IT WOULD REPLACE IF FORD DEALER WOULD RUN TEST ON CAR AND FOUND FAULT WITH AIR BAG SYSTEM. BILLINGSLEY FORD OF LAWTON, OKLAHOMA RAN TEST ON THIS CAR AND CAME UP WITH CONCLUSION THAT AIR BAG WAS WORKING PROPERLY. EXTENDED WARRANTY ADVISED ME TO CALL MY CAR INSURANCE CARRIER. I HAVE DONE THIS AND I AM WAITING ON THEIR DECISION. CAR HAS NOT BEEN REPAIRED AT THIS TIME. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT*: THE CONTACT STATED WHILE DRIVING 55MPH, THE VEHICLE WAS HIT FROM THE REAR CAUSING IT TO HIT A METAL FENCE. NEITHER AIR BAG DEPLOYED. THE DEALERSHIP ADVISED THE CONTACT TO NOTIFY FORD MOTOR COMPANY, WHICH HAS NOT BEEN DONE. THE VEHICLE HAD EXTENSIVE DAMAGE. SEAT BELTS WERE IN USE, HOWEVER INJURIES WERE SUSTAINED AND THERE WAS A POLICE REPORT FILED.

2002 LINCOLN TOWN CAR. WHEN THE CONSUMER ACCELERATED MERGE AND PASS OVER INTO THE SECOND LANE, THE CAR SPED FASTER THAN SHE WAS CONTROLLING. *TS THE DEALERS ONLY LOGICAL EXPLANATION WAS THAT THE FLOOR MAT PROBABLY BECAME ENTANGLED UNDER THE ACCELERATOR. *JB

2002 LINCOLN TOWN CAR RIGHT REAR TIRE BLEW OUT.*MR THERE WAS A NAIL FOUND IN THE TIRE, THE CONSUMER BELIEVED THE TIRE SHOULD HAVE JUST GONE FLAT AND BLOW OUT. *JB

CONTACT STATES VEHICLE WAS TRAVELING DOWN A DIRT ROAD AND THE PASSENGER SIDE AIR BAG DEPLOYED. HE TOOK VEHICLE TO A DEALER.*AK THE DEALER CLAIMED THAT THE AIR BAG REPAIR WOULD NOT BE COVERED UNDER WARRANTY. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY PROVIDED NO ASSISTANCE. *NM

WHEN BRAKE PEDAL IS DEPRESSED VERY HARD AND THE FOOT IS OVERHANGING THE BRAKE PEDAL (NOT ENTIRELY ON THE PEDAL) THE FOOT ALSO HITS THE ACCELERATOR PEDAL. THE CAR IS THEN GIVEN GAS AND MOVES FORWARD AND THE HARDER YOU PRESS ON THE BRAKE, THE MORE THE ACCELERATOR IS DEPRESSED. IN OTHER WORDS, THE BRAKE PEDAL WILL DEPRESS LOWER THAN THE ACCELERATOR PEDAL AND OFTEN YOUR FOOT HITS BOTH. THIS HAS CAUSED ME TO PULL INTO TRAFFIC THREE TIMES WHEN STOPPED AT A LIGHT. VERY DANGEROUS. MY LOCAL DEALER SAYS THAT IS JUST THE WAY THE CAR IS MADE. *JB