2002 LINCOLN TOWN CAR Complaints

THE VEHICLE ACCELERATED WITHOUT WARNING. THE MANUFACTURER ATTACHED A RECORDER TO THE COMPUTER AND IT SHOWED NO DEFECTS. *JB THE VEHICLE ACCELERATED AT FULL THROTTLE WHEN FIRST STARTING AND WOULD BE EXTREMELY HARD TO STOP. *SC

AT APPROX. 8 PM ON SAT. OCT.9 MY WIFE AND I WERE RETURNING HOME, TRAVELING ON RT. 95 NORTHBOUND IN THE CENTER LANE OF 3, GOING AT THE SPEED LIMIT OF 70 MPH. WITHOUT WARNING THE SIDE AIR BAG ON THE DRIVER'S SIDE DEPLOYED.LUCKILY THERE WERE NO CARS ON EITHER SIDE OF US,AND WE MANAGED TO GET THE CAR UNDER CONTROL AND OFF THE HIGHWAY.WE INSPECTED THE CAR AND COULD NOT FIND ANY DAMAGE.ALTHOUGH WE WERE PRETTY SHOOK UP,WE WERE NOT INJURED(DUE TO THE LACK OF TRAFFIC).AFTER SEVERAL CALMING MINUTES WE CONTINUED TO OUR HOME.OUR CAR IS A 2002 LINCOLN TOWN CAR.WE TOOK THE CAR TO WHERE WE PURCHASED AND SERVICED THE CAR(WALLACE LINCOLN/MERCURY/VOLVO-3801 SE FEDERAL HIGHWAY,STUART FL 34997,772-283-6000)ON MONDAY(WE HAVE AN ORIGINAL AND EXTENDED WARRANTY CONTRACT).WALLACE GAVE US A RENTAL CAR AND SAID THEY WOULD CHECK IT OUT.THE NEXT DAY WALLACE SERVICE MGR.(RUSS ELLIS)REPORTED THAT NOTHING WAS WRONG WITH THE CAR EXCEPT FOR THE UNEXPLAINED DEPLOYMENT OF THE AIRBAG.SINCE THE WARRANTY WAS WITH FORD,A FORD ENGINEER HAD TO COME TO INSPECT THE CAR.FINALLY ON OCT. 20 HE CAME AND REPORTED A SMALL DENT ON THE CAR UNDERSIDE WAS THE RESULT OF RUNNING OVER SOMETHING WHICH CAUSED THE DEPLOYMENT OF THE SIDE IMPACT AIRBAG.WALLACE THEREFORE STATED THEY WOULD NOT COVER REPAIRS BECAUSE OF FORD REPORT.WE VISITED WALLACE TO INSPECT "DENT",AND COULD NOT UNDERSTAND HOW THIS COULD RESULT IN DEPLOYMENT.COMPLAINED TO GM AND SERVICE ADVISOR WHO EXPRESSED SYMPATHY AND AGREED TO CONTACT FORD UPPER-LEVEL.NO REPLY AS YET,BUT WE BELIEVE IT WILL BE NEGATIVE.THIS IS CERTAINLY A SAFETY PROBLEM-DEPLOYMENT OF SIDE AIRBAGS WITHOUT A SIDE IMPACT IS DANGEROUS.UNDER CAR IMPACTS COULD CAUSE ACCIDENTS-EVEN DEATHS.*AK

I HAVE A 2002 LINCOLN TOWNCAR AT 51200 MILE I DISCOVERED THAT THE DOOR HING ON THE DRIVERS DOOR CAUSED THE DOOR TO MAKE NOISE WHEN YOU OPENED AND CLOSED IT.I DISCOVERED THE THE DOOR HING WAS DEFECTIVE. I FEAR THAT THE DOOR MAY COME OPEN IF I HIT A BUMP. THE CAR HAS NEVER BEEN WRECKED OR MISTREATED. THIS IS CLEARLY A FACTORY DEFECT AND LINCOLN SAID THEY WILL DO NOTHING ABOUT IT.

CONSUMER STATED THAT HE HAD A VEHICLE THAT WAS A POTENTIAL DANGER. VEHICLE SURGED FORWARD WHEN COMING TO A STOP OR SLOWING DOWN TO A STOP. BECAUSE OF THIS BEHAVIOR OF VEHICLE CONSUMER ALMOST HIT A PEDESTRIAN THE OTHER DAY JUST AS VEHICLE CAME TO A STOP, A LADY STEPPED OFF THE CURB, AND THAT MOMENT, VEHICLE SURGED FORWARD. VEHICLE MIGHT GO FOR A WEEK OR MORE AND NOT DO IT. THEN, ALL OF A SUDDEN START AGAIN. WHEN THIS HAPPENED VEHICLE RACED, AND CONSUMER HAD TO CUT THE VEHICLE OFF SO THAT IT WILL NOT RUN AWAY. *AK

WHILE DRIVING FOOT PEDAL/FRONT SEAT VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE REPAIRED AFTER HER BROTHER HAD AN ACCIDENT IN THE VEHICLE. *PH THE ACCELERATOR PEDAL WOULD STICK. THIS PROBLEM CAUSED THE ACCIDENT IN WHICH THE CONSUMER'S BROTHER TURNED THE STEERING WHEEL AND THE GAS PEDAL WENT TO THE FLOOR AND ACCELERATED AT A HIGH SPEED AND RAN INTO ANOTHER DRIVER. *SC *JB

GAS PEDAL WENT TO THE FLOOR AND ACCELERATED AT A HIGH RATE. *LA VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO PROBLEMS WITH THE ACCELERATOR PEDAL AND HIGH RATE ACCELERATION. *MR

FRONTAL COLLISION 50MPH, NONE OF THE AIRBAGS DEPLOYED ON MY 2002 LINCOLN TOWNCAR. MY INSURANCE CO. SAID CAR IS TOTAL LOSS ACCIDENT & NOT REPAIRABLE, WHEN I CONTACTED TO MY LOCAL FORD/LINCOLN DEALER & THE COMPANY ITSELF, I ASK MY CAR IS TOTAL LOSS & NONE OF THE AIRBAGS DEPLOYED, THEY SAID SOMEONE WILL GET BACK TO YOU SOON, AFTER 6 MONTHS NO ONE GET BACK TO ME, BUT INSURANCE CO PAID THE CAR. *AK

UPON STARTING AND PUTTING VEHICLE INTO DRIVE, THE AUTOMATIC DOOR LOCKS ENGAGED AND LOCKED ALL 4 DOORS. UPON STOPPING AND PUTTING VEHICLE INTO PARK AUTOMATIC DOORS LOCKED, ONLY UNLOCKED FRONT DOORS. REAR DOORS HAD TO BE UNLOCKED MANUALLY BY THE DRIVER. *AK *JB

THE SPACING BETWEEN THE BRAKE PEDAL AND GAS PEDAL IS TOO CLOSE. DRIVER'S FOOT GETS CAUGHT BETWEEN THE PEDALS WHEN CHANGING FROM ONE PEDAL TO THE OTHER. THIS RESULTED IN VEHICLE CRASHING INTO ANOTHER VEHICLE WHILE PULLING INTO A PARKING SPACE DUE TO FAIILURE TO USE BRAKE PEDAL. *AK *MR